Nimnicht Chevrolet
Jacksonville, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,803 reviews
Charles was very helpful and got the deal done! I would recommend him for your new car needs. I would recommend him for your new car needs. More
I had the most pleasant time at nimnicht chevrolet, Ericka was an absolute pleasure to work with, accommodating and super genuine, couldn’t have asked for a better experience, I will be back! Ericka was an absolute pleasure to work with, accommodating and super genuine, couldn’t have asked for a better experience, I will be back! More
I recently had the pleasure of working with Rich at Nimnicht Chevrolet, and I couldn’t be happier with the experience. Rich was nothing short of amazing—his dedication and diligence were evident from s Nimnicht Chevrolet, and I couldn’t be happier with the experience. Rich was nothing short of amazing—his dedication and diligence were evident from start to finish. He was attentive to my needs, provided clear and helpful information, and made the entire process smooth and stress-free. Rich was awesome to work with, and I highly recommend him to anyone looking for a top-notch experience at Nimnicht Chevrolet. Thank you, Rich, for your outstanding service! More
I have purchased several vehicles from Nimnicht. I always feel like I’m getting a fair deal and service after the purchase has been great. Ericka was helpful and knowledgeable. She was not pushy in I always feel like I’m getting a fair deal and service after the purchase has been great. Ericka was helpful and knowledgeable. She was not pushy in her approach. I appreciate the whole team at Nimnicht Chevrolet. More
Staff nice and friendly but be sure to get a printout of your diagnostic report because i paid almost $3,000 cash for my check engine light to still be on and told a fuel injector cleaner was needed and i n your diagnostic report because i paid almost $3,000 cash for my check engine light to still be on and told a fuel injector cleaner was needed and i needed to pay an additional $200 to have it fixed! Which is ridicoulous... More
This is the third time that I’ve come to your dealership for service for an oil change and tire rotation and your mechanic did not rotate my tires. 3rd time! Also, I came I’m yesterday for a diagnostic app for service for an oil change and tire rotation and your mechanic did not rotate my tires. 3rd time! Also, I came I’m yesterday for a diagnostic appointment and dropped my car off at 8:10 am. I got 0 communication throughout the day so I called and left a message for Evan, no call back within the hour, so I called again and got ahold of him. He tells me the mechanic hasn’t gotten to my vehicle yet, at 2:30 pm. If I drop my vehicle off for an appointment at 8 am, the expectation is for your mechanic to begin to work on my vehicle within the hour! I was not informed that your service department was running behind until I called the second time at 2:30. If your service department cannot work on time, then don’t make appointments! You only set yourself up for customer dissatisfaction and failure! I told Evan to forget about the diagnostic because the 24-48 hour diagnostic window was not communicated to me before I handed my keys over in the morning. I can understand how your service department is busy, and you may be running behind, we are all busy, but if you don’t communicate that to your customer, that sets you up for a bad survey! The fact that this is the 3rd time that I’ve take my vehicles to nimnicht Chevy (voted 7 years in a row as a top rated dealer… SAD!) and I pay for a tire rotation, and my tires clearly havent been rotated, is absolutely unprofessional by your mechanics, and service advisors. The first time it happened I brought my vehicle back the next day and had them rotated. The second time, just last week, the mechanic decided to not rotate my tires because one of them had a finishing nail in the tread (xx excuse) I had that fixed before I left. And finally yesterday I come pick up my vehicle and the rims were clearly in the same place and the tire pressures were all the same! My back right tire was at 29 when I brought it in yesterday, they weren’t inflated to the proper pressure and the back right tire is still at 29 PSI as of this morning, and I drive 25 miles home and back to work so there’s no doubt in my mind that your mechanic didn’t rotate my tires, which I paid for. So if you are the service manager, or the GM of this business you need to retrain your advisors to communicate expectations to the customer, and to check that their mechanics are actually doing the job their supposed to. You also need to tighten the leash on your mechanics because they’re getting away with cutting corners and it’s costing you your CSI score! If you are the GM or service manager and would like to personally speak to me, you can call me More
From the time I pulled onto this dealership lot until the time my car was delivered. The customer service was incredible. Cameron was very professional and went above and beyond to make sure I was satisfied time my car was delivered. The customer service was incredible. Cameron was very professional and went above and beyond to make sure I was satisfied Ricky in finance was amazing. Had one of the best attitudes I’ve seen in a while, it was an overall five star experience More
Walt’s knowledge and professionalism is unmatched. He goes the extra mile and even delivered my new car to my house. He goes the extra mile and even delivered my new car to my house. More
Karen came out and was amazing right off the bat and then she introduced us to Alec who took initiative to get things done. We told him that we were on a time crunch and exactly what we wanted and needed. He she introduced us to Alec who took initiative to get things done. We told him that we were on a time crunch and exactly what we wanted and needed. He got it done! He was a pleasure to deal with and would recommend him to anyone looking to purchase a vehicle. More