Nielsen Kia of Newton

It's all about your needs It didn't take much but Nelson knew what my needs were and worked closely with his boss to help make it happen. Great personalities and speedy work! It didn't take much but Nelson knew what my needs were and worked closely with his boss to help make it happen. Great personalities and speedy work! I definitely recommend them. More

Ethics I came in with my wife. The saleman we met with, chuck, mentioned he would beat the price mentioned by their internet salesperson. In addition, he v I came in with my wife. The saleman we met with, chuck, mentioned he would beat the price mentioned by their internet salesperson. In addition, he verbally stated we could get a 1.9% interest rate with cash back. However, after 6 hours the internet price was never beaten and the verbal interest rate was not provided but we were provided with a 2.9% interest rate. In addition, as my wife was leaving another salesman yelled multiple times “you are nuts”, opened the door and told her to leave when she stated that the verbal promise by the sales person didn’t match up as promised, wasting everyone’s time as this broke the deal. Sussex Honda’s Ethics are questionable and their behavior is rude. More

Great buying experience with Nelson. I wasn't going to purchase a vehicle just yet. I liked my 2012 Sportage but hated the left blindspot terribly. Just wanted to test drive a new Kia Spo I wasn't going to purchase a vehicle just yet. I liked my 2012 Sportage but hated the left blindspot terribly. Just wanted to test drive a new Kia Sportage to see if the front left frame had been re-designed to eliminate the terrible blind spot and decide if I wanted to trade in & buy new. Nelson was very cooperative & patient & I test drove 2 vehicles still not expecting to purchase that day. The discussion of the trade, financing, etc was very smooth & explained in detail. Not pushy like some dealerships can be. A very easy transition. Thank-You Nelson for a great experience @ Kia. I hope I get as many good years from this Sportage as I did my 2012. Pam & William Crum More

Go Somewhere Else!!!! Do not be fooled by all these positive posts that Nelson made everyone write, right after he sells you a car!!!! Read all the negative comments about Do not be fooled by all these positive posts that Nelson made everyone write, right after he sells you a car!!!! Read all the negative comments about this dealership before going there. Newton Kia at first seemed very promising with good service, but don’t be fooled!!!! They will tell you everything you want to hear just to get a car sold. Then once it’s sold they won’t help you out unless you’re buying another car. More

Purchase of a 2018 KIA Sorento Nelson Jimenez took car of us in our purchase. He was very thoughtful and did a good job in explaining the different car functions which were new to u Nelson Jimenez took car of us in our purchase. He was very thoughtful and did a good job in explaining the different car functions which were new to us since we were driving a 2003 Chrysler Voyager. Being able to actually take the car home that day was a plus, even though I did not have full payment at the time. The only thing that wasn't perfect was there was some mud or dirt on the gas pedal and door frame bottoms that we noticed after we got home. The car was probably test driven prior to our purchase. Everything else was clean. I do want to mention the person most responsible for this dealership getting our business and that was Erica Gordon. She was the one to contact me after I went through the Trucar process. Since I was new at this, I didn't print out the certificate, and she was nice enough to give me the link to access it. The other KIA dealer we had considered would not do this, or even give me a written quote via email. At then end of it all, your dealership stood by the price given on the certificate and the other dealer stating they would beat the lowest price by $500 told us they would only give us the quote when we came in. They wasted two hours of our time and gave excuses why they could not beat it and doubted your dealership would give me the price on the certificate. You did - you win the business. Bottom line - Erica was completely honest and we actually had the price worked out via email. It's a one hour drive to KIA of Sussex from where we live, so that was outstanding! We applaud her efforts in getting you the business and getting us an outstanding car for the price. I did my homework - I know the Sorento is now rated #1 in midsize SUVs and 2018 winner of the best 3 row SUV for the money by US News and World report auto. Now, not to diminish Nelson's efforts in helping us when we got there, and completing the deal, but it was Erica that got us there in the first place. I would strongly suggest you keep her as there are more people that may want to work with you via email instead of coming to a dealership and feeling pressured by folks that don't do what they say. More

love my rio I love my new Rio 2018. Nelson was very helpful. Although I felt I wasn’t given the price i wanted to pay a month. however, it is a great car & I will I love my new Rio 2018. Nelson was very helpful. Although I felt I wasn’t given the price i wanted to pay a month. however, it is a great car & I will be purchasing this car at the end of this lease. Nelson agreed to pay for the dent i got in my old lease along with the disposition fee & also my over miles. So he saved me some $ in the end. I also felt sick at one point & Herb didn’t hesitate to give me a cold drink of his own & make sure i was okay. More

Third Kia Soul with Nelson We recently leased our third Kia Souk dealing with Nelson Jimenez each time. Nelson impressed me by his total recall of each of the previous dealings We recently leased our third Kia Souk dealing with Nelson Jimenez each time. Nelson impressed me by his total recall of each of the previous dealings and of my wife’s preferences. He is a thorough and knowledgeable salesman who truly made us feel comfortable and that he had our best interests in mind as we negotiated our lease. In addition to dealing solely with Nelson each time, we’ve referred friends over to him to purchase their Kia’s in the past and will continue going forward. More

Effortless! My 2013 Kia Sportage was a total loss after a car accident (safe car, no injuries!). I loved that car! I went to Kia of Sussex after work and met Nel My 2013 Kia Sportage was a total loss after a car accident (safe car, no injuries!). I loved that car! I went to Kia of Sussex after work and met Nelson. Nelson showed me a great pre-owned Sportage in excellent condition, low miles and within my budget. And it was effortless...no pressure, no pushy sales pitch. Nelson is knowledgeable and very patient, He went extremely out of his way so I could drive my "new" Sportage home that night. Thank you Nelson, it is great know an honest car salesman to recommend to our friends More

Excellent Service and Trustworthy! Upgraded from a Kia soul to a newer Kia soul! This is my second car with this dealership thru Nelson. Nelson is very patient and takes the time to ex Upgraded from a Kia soul to a newer Kia soul! This is my second car with this dealership thru Nelson. Nelson is very patient and takes the time to explain any questions you may have. I knew I wanted to stick with the Kia soul and he directed me to a newer version and explained what I can expect with it. He was spot on. The tiny upgrades they made in the newer ones made a big difference. Knowing nothing about cars, I trust Nelson 100 percent to direct me to something I'll be more than pleased with. More

Kia sportage I walked into this dealership with a headache on wheels. I left with something i love thanks to nelson. He truley found the car for me and was so help I walked into this dealership with a headache on wheels. I left with something i love thanks to nelson. He truley found the car for me and was so helpful and hardworking. Thank you so much kia of sussex for a wonderful experience More