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Nielsen Dodge Chrysler Jeep Ram - Service Center

East Hanover, NJ

4.8
287 Reviews

287 Reviews of Nielsen Dodge Chrysler Jeep Ram - Service Center

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August 12, 2023

Service Personnel were professional courteous took me right in and performed all the work I needed More

by mbuoye69amx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and kind words! We truly appreciate it!

August 12, 2023

SUPER proactive, conscientious, extremely knowledgeable and all around above and beyond team of experts, I am completely satisfied with my experience. My sincere thanks to Mona and Roland, they are world- More

by jackiekhost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mona (Hernandez?)
Aug 14, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and very kind words regarding our service department! We appreciate it!

August 11, 2023

Great staff and excellent service! I had an oil change done fast and efficiently. Thank you. More

by james.day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Service
Aug 11, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thanks for the 5-stars! We truly appreciate it!

August 10, 2023

Been going to Nielsen Jeep for years now having had several Jeep products. The service department, headed up by the manager , Roland is great. When I come in to the shop, he comes out of his office( if More

by LANCEOFSPARTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Grillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prue Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Moran, Jennifer Scioscia
Aug 10, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thanks for the 5-stars and for your loyalty to our dealership after all of these years!

July 30, 2023

The service team is top notch. Courteous and efficient. The atmosphere is welcoming. I come for service and work right in the waiting area while the team works on my truck. Thank y More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Grillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prue Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Moran, Jennifer Scioscia
Jul 31, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and kind words regarding our service department at Nielsen Dodge. We truly appreciate it!

July 28, 2023

Staff and service were amazing! I appreciated the communication via text and the convenience of setting up the appointment. More

by josephhamrah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Grillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prue Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Moran, Jennifer Scioscia
Jul 28, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars!

July 27, 2023

This dealership is a great dealership I received my vehicle way ahead of schedule THANKS More

by almeenfields86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Grillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prue Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Moran, Jennifer Scioscia
Jul 28, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for choosing to work with Nielsen Dodge for your automotive needs! It is greatly appreciated!

July 24, 2023

Joseph is the reason why I come back - his attention to detail, honesty and flexibility have me, my family and friends come to this dealership. More

by Cbrennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Jazen
Jul 24, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for choosing Nielsen Dodge for your automotive needs! We appreciate it.

July 23, 2023

my service rep does a great job, very professional and always helpful and honest with any repairs, charges, etc. More

by stuartrak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valdez, Keri
Jul 24, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for choosing Nielsen Dodge for your automotive needs! It is truly and greatly appreciated!

July 22, 2023

I have been using Nielsen for many years and always have a positive experience. Roland and his team do a great job. More

by jessica.lichtenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for your loyalty to our dealership after all of these years. It is greatly appreciated!

Jul 24, 2023 -

jessica.lichtenberger responded

Service team goes above and beyond to meet the needs of customers

Jul 24, 2023 -

jessica.lichtenberger responded

Always inviting and professional

Jul 24, 2023 -

jessica.lichtenberger responded

Joe D makes sure all concerns are addressed and the customer has a full understanding of what to expect

Jul 24, 2023 -

jessica.lichtenberger responded

Always a pleasure dealing with Mona

Jul 24, 2023 -

jessica.lichtenberger responded

Keri always makes sure she takes the time to address all concerns effectively and efficiently

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