Nielsen Dodge Chrysler Jeep Ram - Service Center
East Hanover, NJ
292 Reviews of Nielsen Dodge Chrysler Jeep Ram - Service Center
Roland service manager and his service people and also mechanics and car runners are phenomenal. Love coming to Neilson it’s always a good experience. Fore real mechanics and car runners are phenomenal. Love coming to Neilson it’s always a good experience. Fore real More
The service department took care of truck asap. Quick service on AC evaporator Highly recommend Quick service on AC evaporator Highly recommend More
The service advisor Joe Jensen was friendly, helpful, and knowledgeable. He got back to me right away and my car was done on time. The availability to rent a car from the service dept was very convenient. knowledgeable. He got back to me right away and my car was done on time. The availability to rent a car from the service dept was very convenient. More
It took a long time to get my van fixed but I believe the dealership did everything in their power to have it done as soon as the part arrived. The delay was due to not having the part on stock. Throughout t dealership did everything in their power to have it done as soon as the part arrived. The delay was due to not having the part on stock. Throughout the waiting time, Stephen Furbeck was keeping me updated. It was easy to communicate with him and he demonstrated professionalism. I felt like he cared about my issue. He understood my frustration and did everything possible to solve the problem in a timely manner. He also took the time to listen and talk to me. From the technician notes written on my invoice, I believe the technician was knowledgeable and did a throughout good job on my van. More
Very easy in and out at this service center. A Friendly staff that always welcomes you. Nice waiting area. A Friendly staff that always welcomes you. Nice waiting area. More
Very customer oriented and responsive! The customer service person Joe DeMaio is excellent. The manager Roland is the best. The customer service person Joe DeMaio is excellent. The manager Roland is the best. More