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Nielsen Dodge Chrysler Jeep Ram - Service Center
East Hanover, NJ
286 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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286 Reviews of Nielsen Dodge Chrysler Jeep Ram - Service Center
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August 18, 2023
Very easy in and out at this service center. A Friendly staff that always welcomes you. Nice waiting area. A Friendly staff that always welcomes you. Nice waiting area. More
by Griff
Verified Customer
Helpful August 18, 2023
Very customer oriented and responsive! The customer service person Joe DeMaio is excellent. The manager Roland is the best. The customer service person Joe DeMaio is excellent. The manager Roland is the best. More
by stevenm4
August 17, 2023
I am just so disappointed with this dealership as well as my vehicle. When I received the notice of recall, I called the dealership to ask for next steps...the girl who answered stated that I could come in a my vehicle. When I received the notice of recall, I called the dealership to ask for next steps...the girl who answered stated that I could come in any time BUT when she failed to say is that it would take a few hours to look at the vehicle. She was technically not wrong, hence knowing before I went would have been more respectful of my time as I went on a lunch break, which is only one hour long. There is a sign on one of the service desks that says, "Stay Calm"...I can see why. The guy next to me was also heated. I used to have a Grand Cherokee 2019. It was beautiful. The computer could not be fixed so I was offered a new lease on a 2022 Grand Cherokee, Special Edition. It drives terrible, I truly hate it and miss my 2019. NO VENTED Seats and I was not aware of this when I leased the new one. I am looking to swap my lease out of this vehicle ASAP. The upon picking up my vehicle, we had to track down an employee as he was blocking me in, making me late for a meeting. More
by MICHELLESCORSONEREALTOR
Employees Worked With
August 15, 2023
Roland and his team always take good care of me and the vehicle. Top notch service. vehicle. Top notch service. More
by kremm4
Employees Worked With
August 14, 2023
Great dealer! Focused on my needs. Would recommend to anyone in the state of NJ Focused on my needs. Would recommend to anyone in the state of NJ More
by FIGMAN812
Employees Worked With
August 14, 2023
Courteous and Professional Staff. Oil change and tire rotation under 2 hours. Extra bonus was the car wash. Oil change and tire rotation under 2 hours. Extra bonus was the car wash. More
by orchid1717
Employees Worked With
Other Employees :
Erin Moran, Jennifer Scioscia
August 12, 2023
Service Personnel were professional courteous took me right in and performed all the work I needed right in and performed all the work I needed More
by mbuoye69amx
Employees Worked With
August 12, 2023
Joe Dimeo is the best, knows his job & does it well. is there a 6 star option? is there a 6 star option? More
by normtows
Employees Worked With
