Nielsen Dodge Chrysler Jeep Ram - Service Center

Service dept. team is always accommodating, professional and pleasant. We have 2 jeeps in our house because we LOVE the service dept. We don't have issues with o team is always accommodating, professional and pleasant. We have 2 jeeps in our house because we LOVE the service dept. We don't have issues with our Jeeps, just routine maintenance and the service team is awesome. Kei is our service manager, and she is phenomenal!! More

They performed Very Fast and professional service. Great service and car came back ready to go. Great service and car came back ready to go. More

Manny at the Body Shop here is amazing. He's so helpful and always gets back to you when a solution or idea. The service team here is good too. This was my second time getting my Jeep servi He's so helpful and always gets back to you when a solution or idea. The service team here is good too. This was my second time getting my Jeep serviced here. More

AWESOME SERVICE. ALWAYS VERY PROFESSSIONAL AND HELPFUL. I TRAVEL FROM STATEN ISLAND FOR SERVICE AND IS DEFINITELY WORTH THE TRIP. ALWAYS VERY PROFESSSIONAL AND HELPFUL. I TRAVEL FROM STATEN ISLAND FOR SERVICE AND IS DEFINITELY WORTH THE TRIP. More

Roland service manager and his service people and also mechanics and car runners are phenomenal. Love coming to Neilson it’s always a good experience. Fore real mechanics and car runners are phenomenal. Love coming to Neilson it’s always a good experience. Fore real More

The service advisor Joe Jensen was friendly, helpful, and knowledgeable. He got back to me right away and my car was done on time. The availability to rent a car from the service dept was very convenient. knowledgeable. He got back to me right away and my car was done on time. The availability to rent a car from the service dept was very convenient. More

The service department took care of truck asap. Quick service on AC evaporator Highly recommend Quick service on AC evaporator Highly recommend More

Joe D is so helpful and efficient. Addressed all my concerns in a timely manner. Outstanding customer service Addressed all my concerns in a timely manner. Outstanding customer service More

It took a long time to get my van fixed but I believe the dealership did everything in their power to have it done as soon as the part arrived. The delay was due to not having the part on stock. Throughout t dealership did everything in their power to have it done as soon as the part arrived. The delay was due to not having the part on stock. Throughout the waiting time, Stephen Furbeck was keeping me updated. It was easy to communicate with him and he demonstrated professionalism. I felt like he cared about my issue. He understood my frustration and did everything possible to solve the problem in a timely manner. He also took the time to listen and talk to me. From the technician notes written on my invoice, I believe the technician was knowledgeable and did a throughout good job on my van. More