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Nielsen Dodge Chrysler Jeep Ram - Service Center

East Hanover, NJ

4.7
292 Reviews
Call Service Center (888) 925-1435

292 Reviews of Nielsen Dodge Chrysler Jeep Ram - Service Center

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September 25, 2023

I was happy with the services that were performed. The service advisor was courteous, answered my questions and honored the coupon that I supplied. I have always used the dealership for my service nee More

by ronald.mellini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for trusting the team at Nielsen Dodge for your automotive servicing needs! We truly appreciate it! We also appreciate your loyalty to our dealership!

September 24, 2023

This is the only place I trust to service my vehicles for over twenty years. More

by stuartelang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for the trust in us to properly service your vehicles! We truly appreciate that trust!

September 23, 2023

The service team is knowledgeable, helpful and they go above and beyond , they are great to work with More

by jaebruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dimeo
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September 23, 2023

Amazing experience as always. Kerri is an amazing service advisor. Roland is an amazing service manager as well. Both assisting me with some warranty repairs. More

by ELISECAITLINX33
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerri
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Sep 25, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and kind words regarding Kerri! We truly appreciate it.

September 21, 2023

Quick and easy service. Honest people. Knowledgeable and helpful staff . Work done in a timely manner More

by OLJIMRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and kind words! We truly appreciate it!

September 20, 2023

Joe from service had my car checked out. Mechanic found no problem. Joe called and I wasn't charged for problem. Advised to keep eye on problem More

by fop1628
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Sep 20, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars!

September 20, 2023

Very positive experience with service appointment. xxxxxxin particuler to Joe JJ for keeping things smooth! More

by dbiebelberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ in Service Dept
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Sep 20, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars!

September 19, 2023

Oil change completed In and out of dealership quickly. Comfortable waiting area and convenient location. More

by ccasqueira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona + lady the makes the coffee
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Sep 20, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for trusting the team at Nielsen Dodge for your automotive servicing needs!

September 14, 2023

Keri my service advisor is very knowledgable and very caring about a customer's vehicle issues she is a pleasure to talk to and the lady who is in the rental car area is also the dealership has great peo More

by jlin906521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri
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Sep 15, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and kind words regarding your experience at our dealership! We are very happy to hear that Keri took great care of you!

September 09, 2023

Always great service and workman’s ship Whenever I have vehicle needs I know I can count on Nielsen More

by Re1157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Grillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prue Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Moran, Jennifer Scioscia
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Sep 11, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thanks for the 5-stars and for choosing Nielsen Dodge for your automotive needs!

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