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Nielsen Dodge Chrysler Jeep Ram - Service Center

East Hanover, NJ

4.7
292 Reviews

292 Reviews of Nielsen Dodge Chrysler Jeep Ram - Service Center

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October 28, 2023

My experience was wonderful the wait was not long customer service was top tier always More

by Thompsonkesha53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
3.0
This rating includes all reviews, with more weight given to recent reviews.
Prue Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 4-stars!

October 27, 2023

Nielsen always provides the best service possible. I have a Wrangler and a Grand Cherokee- I keep buying the Jeep brand as I know the vehicles are great and the service at Nielsen is even better! More

by edamd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Grillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for highlighting the high level of service your receive from the team at our dealership!

October 27, 2023

Love coming here for service, outstanding employees, great work ethic, would definitely recomend to anyone. More

by LOKILLO2090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prue Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the kind words and for your loyalty to our dealership! It is greatly appreciated!

October 26, 2023

I had an appointment today for diagnostic testing for my 2013 Jeep grand Cherokee. Joe Janzen was my service advisor. Joe was friendly and knowledgeable in what might be wrong with my car. He explained to m More

by tinam1072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Janzen
Oct 27, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the review. We appreciate it!

October 25, 2023

The service department staff were very friendly and professional in assisting me with the service needed for my vehicle. Excellent customer service. More

by wal6879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mona Rivera
Oct 27, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for trusting the team at Nielsen Dodge with your automotive servicing needs!

October 25, 2023

Would have been a 5 star but I feel the job was half done. Also advisor follow up was vague. More

by Quattro5.7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona
Oct 27, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for 4-stars.

October 19, 2023

Great service. Was able to pick up my car at my convenience even after closing. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prue Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for choosing Nielsen Dodge for your automotive servicing needs!

October 19, 2023

great work love going there so nice there great work and free ride home love this place More

by turbo4758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for choosing Nielsen Dodge for your automotive needs!

October 18, 2023

Scheduling an appointment was easy, customer service was great.Diagnosed and repaired vehicle flawlessly. Will definitely use this dealership again. Thank you. More

by dmoney495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prue Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and kind words! We look forward to serving you in the future!

October 16, 2023

Very efficient, knowledgeable and friendly service. Recall was taken care of quickly and thoroughly. Waiting area clean and comfortable. More

by mnittolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prue Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Carrasquillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 4-stars! We appreciate it. Thank you for the kind words and for choosing Nielsen Dodge for your automotive needs!