Nielsen Dodge Chrysler Jeep Ram - Service Center
East Hanover, NJ
292 Reviews of Nielsen Dodge Chrysler Jeep Ram - Service Center
Transmission Replacement Warranty My Jeep Cherokee needed a new transmission and Roland was excellent! He got me a rental while my Jeep was being repaired and everything went smooth. My Jeep Cherokee needed a new transmission and Roland was excellent! He got me a rental while my Jeep was being repaired and everything went smooth. More
Satisfactory service visit My service visit was satisfactory, since my car's problem was fixed in the time I was told the repair would take. However, I had to wait one day more My service visit was satisfactory, since my car's problem was fixed in the time I was told the repair would take. However, I had to wait one day more than I desired for my service appointment, because of a crowded, overbooked service situation. More
Best dealership in the area From the sales team to service this is the best. Many and Roland in the service dept are great. I will only shop at Nielsen . From the sales team to service this is the best. Many and Roland in the service dept are great. I will only shop at Nielsen . More
Great service A year into my service I'd have to give Nielsen five stars, I'm really very impressed, and I'm always skeptical when it comes to car dealers. A very A year into my service I'd have to give Nielsen five stars, I'm really very impressed, and I'm always skeptical when it comes to car dealers. A very professional staff, always friendly and helpful, and I've never waited long at all, if anything I'm surprised how quickly they finish. The quality of the work is second to none. More
Love my car The most wonderful place to have your car fixed and the best employees ever !! Very professional and fixed in the amount of time we were told The most wonderful place to have your car fixed and the best employees ever !! Very professional and fixed in the amount of time we were told More
simple nav center fix flawlessly became... Jennifer in service was excellent. Turning a simple Nav Center upgrade into two recall items and oil/fluid change. Men checking me in out front and Jennifer in service was excellent. Turning a simple Nav Center upgrade into two recall items and oil/fluid change. Men checking me in out front and shuttle driver (Dimitri) were excellent too. More
Good Service Visit This was my first visit with my new truck - the overall service itself was good. I chose to wait during the work (oil change, tire rotation, recall w This was my first visit with my new truck - the overall service itself was good. I chose to wait during the work (oil change, tire rotation, recall work on the entertainment system). I'm please with the work they did but there were a couple issues. First the courtesy shuttle really needs to slow down in the parking lot, the guy nearly took my door off as he sped through the drop off area. Second the free wifi in the customer waiting area is dreadfully slow - my cell service was faster and we're talking AT&T here. More
recall handled well we stopped using "Warnock " service years ago because of a number of unfavorable service experiences. The latest visit ,for two recalls, was required we stopped using "Warnock " service years ago because of a number of unfavorable service experiences. The latest visit ,for two recalls, was required due to the need to return to the agency from which I purchased my truck. It was a very satisfactory experience . I have not used the service dept. for routine maintenance so it is difficult to draw conclusions except to say this visit was handled well. More
Always a positive experience.. Just a routine 15,0000 service. was quoted X, after they actually checked the car and looked at parts they told me I was good to wait till next serv Just a routine 15,0000 service. was quoted X, after they actually checked the car and looked at parts they told me I was good to wait till next service on certain parts. Saved me about 200.00. Feels good to know that a mileage number doesn't assume you get slammed for everything, if they take the time to actually check things over. More
Routine service appointment - another good experience! I have been coming here for years getting my Jeep brand vehicles serviced. Proven track record of quality work and friendly service. I recommend the I have been coming here for years getting my Jeep brand vehicles serviced. Proven track record of quality work and friendly service. I recommend them to all my friends in the area. More