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Nielsen Dodge Chrysler Jeep Ram - Service Center

East Hanover, NJ

4.7
292 Reviews

292 Reviews of Nielsen Dodge Chrysler Jeep Ram - Service Center

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October 10, 2015

Awesome service department Manny is great and all of the service advisors were very professional I recommend this dealership to everyone I know and will keep coming back for ser More

by Fabio143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 09, 2015

oil change i was expecting delays given the work being performed on the new service area, but was pleasantly surprised with the quick turnaround time for my oil More

by 2014jeepgrandcherokeealtitude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol S?, Erin Moran
October 09, 2015

2014 Jeep Cherokee TrailHawk I have been trying to get out of my lease for 18 months now but to no avail. My car is a lemon and continues to back and jolt and tries to find the ri More

by Puddle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Oct 09, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

I am sorry you are having mechanical issues with your Cherokee. Can you please send me your contact information to srudnick@nielsendodge.com so I can see what I can do to assist you and maybe get you out of your car.

Nov 04, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

Please give Steven Rudnick a call at 973-599-2110 or email him at srudnick@nielsendodge.com and he will assist in helping you.

October 08, 2015

Oil change, tire rotation, windshield repair Karen and the others at the service center were very helpful, and treated me and my vehicle with the utmost care and respect! My service was done quic More

by Lasvegas9o
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Erin Moran
Oct 09, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

Our service department is always here to please. We are very excited about our new service department. When it is done you will be amazed!

October 06, 2015

Great Attentive, professional, courteous staff took care of my issues. They were able to change my scheduled service to a more convenient appoint ment date More

by jps22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 06, 2015

Overall it was fine better if it wasn't in the trailer. I was there while they were fixing the service dept. and had to sit in a trailer but it was not bad at all. Work was done quickly and the Roland was v More

by Big Red on Red RT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 04, 2015

Under Construction We had to deal with the construction inconvenience but my experience was great ....... Can't wait to see the new building . I'd recommend this dealers More

by PsychoG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dzydzora, Erin Moran
October 04, 2015

Satisfied This is my 7th Jeep that I've purchased and serviced here. I wouldn't go anyplace else. Erin was very easy to work with and my car was ready in less t More

by It's A Jeep Thing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Moran
October 01, 2015

Great service All the folks we met at the service department were wonderful and answer all our questions. We await for the new building to be completed! More

by AlJr2470
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 30, 2015

Service Department Excellent service department- Erin is always helpful, welcoming and provides all necessary information to make you aware of work being done and/or wor More

by Bruce
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Moran
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