Nielsen Dodge Chrysler Jeep Ram - Service Center
East Hanover, NJ
292 Reviews of Nielsen Dodge Chrysler Jeep Ram - Service Center
Service visit Brought Jeep Wrangler in for routine service and was very happy with service department, even during construction. Service department is very easy to Brought Jeep Wrangler in for routine service and was very happy with service department, even during construction. Service department is very easy to deal with. Service is always prompt and friendly. More
Outstanding Manmy always provides outstanding customer service. He always gets back to me when I call to answer all my questions! I highly recommend this dealer Manmy always provides outstanding customer service. He always gets back to me when I call to answer all my questions! I highly recommend this dealership More
The service has always been top rate . I have used different dealerships since purchasing my vehicle from Nielson. But I always find myself going back to them because of their quality of se I have used different dealerships since purchasing my vehicle from Nielson. But I always find myself going back to them because of their quality of service. More
Recall visit Service team is always friendly and goes out of their way to make your experience pleasant. Tracey was great and explained everything on the 15 point Service team is always friendly and goes out of their way to make your experience pleasant. Tracey was great and explained everything on the 15 point inspection report. More
Do not go here for service This dealership has shown to be nothing else but incompetent with the service department. Not only did I wait over two hours after having a scheduled This dealership has shown to be nothing else but incompetent with the service department. Not only did I wait over two hours after having a scheduled appointment for an oil change. The car still wasn't in the shop for its oil change. I took my car and left. This is completely unacceptable to your customers. More
Great Service As always I take my Dodge Challenger to the dealership for routine maintenance. They always provide great service. Although I look forward to the new As always I take my Dodge Challenger to the dealership for routine maintenance. They always provide great service. Although I look forward to the new facilities being completed. I wasn't thrilled to be sitting in a makeshift trailer/waiting room. My oil change was completed in just about an hour and I have no complaints. Thank you! More
Excellent Had a recall done on my 2012 jeep and was taken care of rite away, they did an excellent job was a fast and easy experience I will definitely take my Had a recall done on my 2012 jeep and was taken care of rite away, they did an excellent job was a fast and easy experience I will definitely take my jeep back there again for service More
Chrysler 200c required 5000 mile service with oil, lube, etc Very low wait time although it was crowded. Professional staff and very courteous. Roland was very professional and friendly when informing me of serv Very low wait time although it was crowded. Professional staff and very courteous. Roland was very professional and friendly when informing me of service rendered. More
Excellent service - periodic maintenance Excellent service experience. Every one of the service staff I met demonstrated their thorough knowledge of their job, a desire to meet my expectatio Excellent service experience. Every one of the service staff I met demonstrated their thorough knowledge of their job, a desire to meet my expectations and the ability to get things done right and as promised. More
Excellent Service! I have seen bad reviews of this dealership and it's service center but don't understand why people are giving it these kind of reviews. The only thin I have seen bad reviews of this dealership and it's service center but don't understand why people are giving it these kind of reviews. The only thing I see is it is a very busy dealership and you have to be prepared to plan your service sometimes a week or two in advance. When you arrive at the dealerships service center they are polite and friendly. Inside they are the same polite friendly people you expect. They are professional which some people take as rudeness. I don't find this the case I see the professionalism but if you chat to them like a human being they are very friendly. The time it took to do the recall and the service was less then their stated two hours so nothing to complain about and my Durango came back to me the same as I gave it to them, clean. Thank you Nielsen Dodge and keep up the excellent service! Hope your building upgrades get done soon! lol More