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Nielsen Dodge Chrysler Jeep Ram - Service Center
East Hanover, NJ
293 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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293 Reviews of Nielsen Dodge Chrysler Jeep Ram - Service Center
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November 17, 2015
Excellent Service Roland and the other advisors are always there to lend support and expert advice. Honesty and Integrity are synonymous with the people at Neilson Jeep Roland and the other advisors are always there to lend support and expert advice. Honesty and Integrity are synonymous with the people at Neilson Jeep. More
by dteach53
Employees Worked With
Roland
November 17, 2015
Service visit Brought Jeep Wrangler in for routine service and was very happy with service department, even during construction. Service department is very easy to Brought Jeep Wrangler in for routine service and was very happy with service department, even during construction. Service department is very easy to deal with. Service is always prompt and friendly. More
by Dsr_62
Employees Worked With
November 13, 2015
Outstanding Manmy always provides outstanding customer service. He always gets back to me when I call to answer all my questions! I highly recommend this dealer Manmy always provides outstanding customer service. He always gets back to me when I call to answer all my questions! I highly recommend this dealership More
by Nipper1009
Employees Worked With
November 10, 2015
The service has always been top rate . I have used different dealerships since purchasing my vehicle from Nielson. But I always find myself going back to them because of their quality of se I have used different dealerships since purchasing my vehicle from Nielson. But I always find myself going back to them because of their quality of service. More
by AuggySRt8
Employees Worked With
Erin Moran, Nick Seepersad
November 07, 2015
Recall visit Service team is always friendly and goes out of their way to make your experience pleasant. Tracey was great and explained everything on the 15 point Service team is always friendly and goes out of their way to make your experience pleasant. Tracey was great and explained everything on the 15 point inspection report. More
by EileenL
Employees Worked With
Tracy Mallory
October 24, 2015
Do not go here for service This dealership has shown to be nothing else but incompetent with the service department. Not only did I wait over two hours after having a scheduled This dealership has shown to be nothing else but incompetent with the service department. Not only did I wait over two hours after having a scheduled appointment for an oil change. The car still wasn't in the shop for its oil change. I took my car and left. This is completely unacceptable to your customers. More
by Ana Sosa
Employees Worked With
October 22, 2015
Great Service As always I take my Dodge Challenger to the dealership for routine maintenance. They always provide great service. Although I look forward to the new As always I take my Dodge Challenger to the dealership for routine maintenance. They always provide great service. Although I look forward to the new facilities being completed. I wasn't thrilled to be sitting in a makeshift trailer/waiting room. My oil change was completed in just about an hour and I have no complaints. Thank you! More
by rmas32
Employees Worked With
October 18, 2015
Excellent Had a recall done on my 2012 jeep and was taken care of rite away, they did an excellent job was a fast and easy experience I will definitely take my Had a recall done on my 2012 jeep and was taken care of rite away, they did an excellent job was a fast and easy experience I will definitely take my jeep back there again for service More
by Jmalanga25
Employees Worked With
October 17, 2015
Chrysler 200c required 5000 mile service with oil, lube, etc Very low wait time although it was crowded. Professional staff and very courteous. Roland was very professional and friendly when informing me of serv Very low wait time although it was crowded. Professional staff and very courteous. Roland was very professional and friendly when informing me of service rendered. More
by Bridgette
Employees Worked With
October 16, 2015
Excellent service - periodic maintenance Excellent service experience. Every one of the service staff I met demonstrated their thorough knowledge of their job, a desire to meet my expectatio Excellent service experience. Every one of the service staff I met demonstrated their thorough knowledge of their job, a desire to meet my expectations and the ability to get things done right and as promised. More
by Old Mopar nut
Employees Worked With
Other Employees :
(First service contact - woman, and service receptionist - woman. I didn't get their names)
