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Nielsen Dodge Chrysler Jeep Ram - Service Center

East Hanover, NJ

4.7
292 Reviews

292 Reviews of Nielsen Dodge Chrysler Jeep Ram - Service Center

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January 09, 2016

Prpfessiopnal and Polite Service I came in for my car's initial service check. I felt welcomed from the time I drove up until the time I left! Thanks More

by pacodani
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2016 -

Nielsen Dodge Chrysler Jeep Ram responded

Roland is one of the best. Glad he was able to make your service visit a pleasurable one.

December 27, 2015

good service Good service, friendly, information clear and precise regarding my reason for the appointment. Waiting area clean and comfortable. December 31, 2004, More

by 2005 Jeep Grand Cherokee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erin Moran
Dec 28, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

If you like the Service Center now, wait until the upgrades are finished this winter!

December 23, 2015

vehicle service My ram 1500 had 3 recalls and needed an oil change . Dropped truck off Monday A.M. pick it up Tuesday A.M. no muss no fuss .THANKS More

by joe fego
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Moran
Dec 28, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for your review........wait till you see the new Service Center!

December 23, 2015

Great service department! This is a great place to bring your car for service. There is amazing personal service and they always meet timelines they give me! Roland delivered o More

by Lynn J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 23, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

Our service department strives to be the best that can be, and wait until you see the service center once the construction is finished!

December 18, 2015

Great. Work was done in a day. Car seems to be back on track Great. Work was done in one day. I enjoyed the fact that I didn't have to wait long for a diagnosis of the problem. Car brought back to my home for me More

by Not at all
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

We are glad you had a great experience. We do our very best to help out each and everyone of our clients to their satisfaction.

December 15, 2015

Efficient, thourough, complete My service experience was great. I did not have an appointment and my Jeep was serviced in a timely manner and my experience was very good. More

by Psem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Mallory
Dec 16, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

We are glad your servicing of your Jeep went Smoothly. Wait until the renovations of our Service Department are complete, it will be amazing!

December 12, 2015

Excellent service by Roland. I dropped my vehicle off and was given a rental. Next day I received a call that my vehicle was ready for pick up. I was in and out More

by MrC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 14, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for your kind words, Roland is one of our best!

December 11, 2015

Oil Change Every employee in the service department was great! I had my two year old son with me, while I waited. They could not have been sweeter to him! While More

by Meg85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 14, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

Glad you had a great experience. Wait until the new service area is open, boy will your son enjoy it!

December 03, 2015

Service visit I am extremely happy with the service department at Nielsen. My appointment was scheduled quickly and my car had numerous repairs/services done within More

by Laura23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Grillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prue Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Fishbane, Erin Moran
November 17, 2015

Excellent Service Roland and the other advisors are always there to lend support and expert advice. Honesty and Integrity are synonymous with the people at Neilson Jeep More

by dteach53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland
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