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Nielsen Dodge Chrysler Jeep Ram - Service Center

East Hanover, NJ

4.7
292 Reviews

292 Reviews of Nielsen Dodge Chrysler Jeep Ram - Service Center

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January 30, 2024

Oil change and tire rotation. Good service and visit. Nice lounge area if you wait, shuttle available if you need to drop off your vehicle. More

by cparker31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

They are amazing Great staff beautiful facility outstanding product. Cannot thank them enough. I recommend them to everyone. More

by rmaecha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prue Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for choosing Nielsen Dodge for your automotive needs!

December 01, 2023

The Best experience I’ve had buying a vehicle in my life. First Class professional. More

by wr30
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Guadarrama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for trusting our team with your automotive needs!

November 08, 2023

Quick and easy oil change. Very friendly staff & great waiting area. Highly recommend Nielsen If East Hanover More

by terriherrmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Daley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thanks for the 5-stars and for trusting the team at Nielsen Dodge with your automotive servicing needs! We truly appreciate it!

November 07, 2023

Great service friendly staff work completed in a timely manner will definitely return for all my automotive needs More

by FDALTON20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Grillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars!

November 06, 2023

The initial job was done completely incorrectly. This message is more praise for Roland Maecha who made sure it was done correctly, and in very short order. More

by JOE@THEBECKERORG.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the kind words and 5-stars! We appreciate you trusting our team to rectify your automotive service needs!

November 03, 2023

Overall pleasure to deal with quick, informative, straight forward, very informative on break down of cost and maintenance schedule More

by costam07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for choosing Nielsen Dodge for your automotive needs!

November 03, 2023

Didn’t fix my vehicle. Before I was 1 mile from dealer after “repair”, all of the warning lights came back on. Returned immediately to dealership. Been waiting for another More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe DeMaio
Nov 03, 2023 -

Mike responded

Didn’t fix my vehicle. Before I was 1 mile from dealer after “repair”, all of the warning lights came back on. Returned immediately to dealership. Been waiting for another 3 days for an update on the repair. I can’t even get a return phone call. Sad.

November 02, 2023

Roland is the best , he always takes care of my needs and gets my car finished on time More

by Richard Evaniecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars!

October 29, 2023

I love driving in and someone greeting you right away and taking the card’s vitals. Everything gets sent to a terminal and makes the check in process easy. More

by lastella89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jensen
Oct 30, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for trusting the team at Nielsen Dodge with your automotive needs!

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