Nielsen Dodge Chrysler Jeep Ram - Service Center

Great place to buy or service your car Excellent staff. Professionals. Honest. Had my car done the same day. Explained to me the work that was complexed. Great dealership. Will come back ag Excellent staff. Professionals. Honest. Had my car done the same day. Explained to me the work that was complexed. Great dealership. Will come back again More

Awesome Dealership Customer service is definitely professional. Very concern about your problems and issues. Nice lounging area. I am pleased with the service all aro Customer service is definitely professional. Very concern about your problems and issues. Nice lounging area. I am pleased with the service all around. Thank you. More

body shop does excellent work 2005 Ram 1500....toneaux cover (fiberglass) had stated to flake and peel . The body shop stripped the paint and clear coat layers, repaired the flaki 2005 Ram 1500....toneaux cover (fiberglass) had stated to flake and peel . The body shop stripped the paint and clear coat layers, repaired the flaking fiberglass, sealed repainted and clear coated. Also they repaired a dinged bumper and repainted.....The color match and quality of the paint job is great!! More

very satisfied Donald was very knowledgable and helpful in determining what service items should be addressed and made sure that the parts needed would be available Donald was very knowledgable and helpful in determining what service items should be addressed and made sure that the parts needed would be available so that the service and repair could be. Ompleted in a timely manner More

Alternator An unexpected trip after my recalled alternator failed was seemless. I was well taken care of. My repair was prompt and the staff was courteous. An unexpected trip after my recalled alternator failed was seemless. I was well taken care of. My repair was prompt and the staff was courteous. More

AWESOME GOOD AND AWESOME SERVICES,SALES PERSON KNEW HIS JOB AND TOOK US IN THE RIGHT DIRECTION , WAIT WAS ON LONG , WE WHERE VERY HAPPY WITH OUR NEW JEEP GOOD AND AWESOME SERVICES,SALES PERSON KNEW HIS JOB AND TOOK US IN THE RIGHT DIRECTION , WAIT WAS ON LONG , WE WHERE VERY HAPPY WITH OUR NEW JEEP More

Air Bag Wiring Recall/Transmission Shift Quality Reprogram Air Bag Wiring Recall previously scheduled handled promptly. Transmission Shift Quality Reprogramming requested (Out of warranty by time, not mileage Air Bag Wiring Recall previously scheduled handled promptly. Transmission Shift Quality Reprogramming requested (Out of warranty by time, not mileage ) performed promptly and satisfactorily. Very pleased. More

Best experience This is my second Jeep from Nielsen and I love everything about it. The service department is outstanding always go above and beyond. Erin Moran is a This is my second Jeep from Nielsen and I love everything about it. The service department is outstanding always go above and beyond. Erin Moran is a complete asset to Nielsen she is always willing to help and never hesitates to take the time away from her busy day to guide me through even the simplest thing of pairing me phone. More

Wonderful Service Experience! My experience has always been wonderful, and Dealing with Roland is great, he is very professional and always able to answer my questions and get what My experience has always been wonderful, and Dealing with Roland is great, he is very professional and always able to answer my questions and get what every part is needed for us. More

Unsatisfactory service repair Bought my car at this dealer using my company’s Employee Car Buying Service (very large pharmaceutical company in the area), had a pretty good experie Bought my car at this dealer using my company’s Employee Car Buying Service (very large pharmaceutical company in the area), had a pretty good experience with the sales department and give them high praises. Having a bad experience with the service department; I was considering buying a new car, but now have many doubts of getting it from here. I brought my car in because it is stalling, I told them specifically that the car was stalling and that is what I wanted troubleshot and fixed. The service department based the repair on the check engine light failure description and replaced the oil pressure sensor (I told them I did not think the issue was the oil pressure sensor, but if they were sure it was the cause of the car stalling I authorized the service). Within a couple of days, my car stalls again, brought it back, they now said is the fuel tank (it turns out this is an extended warranty part so they replaced it at no cost to me). I asked to speak to someone as I am now really questioning the need of having the oil pressure replaced. The manager comes over and the first words out his mouth were “so you don’t want to pay for the repairs”, I was offended and told him that I wanted to discuss and understand if in fact the oil pressure had to be replaced, he realized I was upset and called another manager. The other manager is a good fast talking car sales person and convinces me that the oil pressure was needed and that now for sure the car will not stall. It has been a couple of weeks and my car has again stalled three times, dropped-off the car again and now wondering what they will tell me now……… I am really hoping to change my experience from Unsatisfactory to Very Satisfy. More