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Nielsen Dodge Chrysler Jeep Ram - Service Center

East Hanover, NJ

4.7
292 Reviews

292 Reviews of Nielsen Dodge Chrysler Jeep Ram - Service Center

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July 19, 2023

Timely, friendly, professional. Those are the words I would use to describe my experience. Thank you More

by jstephen21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Moran
Jul 20, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the kind words and 5-stars!

July 16, 2023

They had great service car was clean when finished they were friendly and very helpful More

by rebyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Grillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Moran
Jul 17, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and kind words!

July 16, 2023

Everyone is very nice and accommodating. Service area is clean and comfortable. Easy and efficient. More

by m.meneilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Scioscia
Jul 17, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for choosing Nielsen Dodge for your automotive servicing needs! We appreciate it and look forward to serving you in the future!

July 14, 2023

The problem is you call and make an appointment three weeks in advance then you gotta wait another week for parts and then the parts come in damaged and that’s another week and you refuse to give me a re More

by w80jets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
July 14, 2023

I service my Jeep Wrangler at Nielsen. Thorough and efficient every time. Roland Maecha runs a great shop. I try to work with Mona Rivera, but you can’t go wrong here. More

by ira tarnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mona Rivera
Jul 14, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and kind words!

July 14, 2023

I have been working with this dealership for over 15 years. Even with changes in administration their service has always been consistent. I highly recommend this dealership especially their service depa More

by Jackiepolanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph-jay jay
Jul 17, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thanks for the 5-stars and for your loyalty to our dealership after all of these years! We truly appreciate it!

July 13, 2023

We can always depend on the team at Nielsen to handle our service. Top notch staff and facility! More

by jessica.lichtenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Daley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

I checked in without appointment, and the service advisor was kindly able to attend the services requested according to the current miles in my odometer. More

by vbruzaferro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Figueiredo
May 24, 2023

Service dept was great. Got the job done quickly and effectively, will do all future services here ! More

by chriscola123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Dimeo
May 22, 2023

Great Setvice Team , trust them with my Jeep over 10 years on my 3rd Jeep and love them . Joe is great , Job well done More

by AmandaChev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Grillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prue Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and kind words!

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