
Nielsen Dodge Chrysler Jeep Ram
East Hanover, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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very good Knowledgeable, courteous, knows his stuff. Gave me a super price, and did better on the trade-in than i expected. Certainly would recommend Pete and t Knowledgeable, courteous, knows his stuff. Gave me a super price, and did better on the trade-in than i expected. Certainly would recommend Pete and this dealership. More
new car Love the service , very nice and extremly helpful. I previously used nielsen for my first car and everyone was so nice. When it was time for my new ca Love the service , very nice and extremly helpful. I previously used nielsen for my first car and everyone was so nice. When it was time for my new car will and the finance people really helped me get the car. Very appreciative of them. More
Best dealership for all my automotive needs Great dealership. free snacks and beverage while you wait. Or they will drive you to where you need to go and pick you up when your car is ready. Th Great dealership. free snacks and beverage while you wait. Or they will drive you to where you need to go and pick you up when your car is ready. They took my car at my designated appointment and the work was done in the amount of time they told me it would take. Just great people!!! More
Going the Extra Mile(s) The sales team of William Roldan and Mark Rizzolo had a difficult task to locate a specific vehicle I had interest in, which with all their efforts an The sales team of William Roldan and Mark Rizzolo had a difficult task to locate a specific vehicle I had interest in, which with all their efforts and going the extra mile(s) they were able to obtain the vehicle with the options. More
Great experience I recently leased 2017 Jeep Grand Cherokee and it was pleasant experience. My sales rep Anthony "Batman" Bauman was grest. He was very knowledgeable a I recently leased 2017 Jeep Grand Cherokee and it was pleasant experience. My sales rep Anthony "Batman" Bauman was grest. He was very knowledgeable and understanding. I would recommend Anthony to anyone looking for a new or used car. More
Jeep tire replaced My tire had glass in it and was thankfully covered under the vehicle program when I leased the car. This a great value!!! I experienced great customer My tire had glass in it and was thankfully covered under the vehicle program when I leased the car. This a great value!!! I experienced great customer service!!! Lou was super friendly and accomodating. The service was fast. Thanks a million for everything. More
This is the best dealership in the world! This is the 3rd vehicle I have purchased from Nielsen. This dealership is the most friendliest, customer-oriented dealership I have ever been to. My f This is the 3rd vehicle I have purchased from Nielsen. This dealership is the most friendliest, customer-oriented dealership I have ever been to. My first vehicle I financed there, and now, my wife and I want to be customers for life, so we are going to be leasing our vehicles there forever!!! Consistency is the key about Nielsen, for I have worked with a couple of different people there. My first salesman, Tony Infantino, is a great guy, and introduced me to the Nielsen way! He took the time to listen and understand all my needs, and showed me what a great car buying experience could be. After my first visit, I sent my best friend their to buy a truck with Tony, and my friend still raves about how much he loves his truck... My wife's most recent salesperson, Alexandra Elder was such a pleasure to work with! My wife knew she wanted to purchase a Pacifica, but wasn't sure how to proceed. Alexandra made an appointment with us, blocking out of her schedule as much time as we needed, and took every minute to make sure that my wife had an incredible buying experience. Alexandra's commitment to customer service was first rate. With my wife, I am also going to lease a vehicle. This is why you go to NIElSEN! Across the board, they have set the standard for a wonderful, wonderful, car buy experience. NIELSEN has perfected the process of putting customer first. This is why we will be customers for life! Mr. and Mrs. Douglas Lemberg More
Exceptional Service and Great Leasing Experience! I met with Bobby to lease a Jeep Cherokee and found him to be extremely knowledgeable about the brand. He made my leasing experience stress free and I met with Bobby to lease a Jeep Cherokee and found him to be extremely knowledgeable about the brand. He made my leasing experience stress free and simple and went above and beyond to assist me in the process of returning my previous vehicle. I highly recommend Bobby and the Team at Neilsen for all your auto purchases and leases. You will not be disappointed. Thank you Bobby! Lucille P. More
Just bad... They will sneak charges onto your leasing agreement that you are not even aware of. They will spike the "Rent Charge" to a high amount so that they a They will sneak charges onto your leasing agreement that you are not even aware of. They will spike the "Rent Charge" to a high amount so that they and the bank could make even more profit on what they are already making. When trying to purchase a vehicle when the lease expires, people like Tony will tell you to bring in $2,000 for a down payment (yes a down payment when purchasing a leased vehicle, who does that?) without ever discussing the terms of the potential agreement. No one wants to help you, especially after they made their money on you. They won't return voice message, text messages, emails, or even letters. Stay far away from this dealership! The reviews praising them aren't accurate, trust me, I know..... More
First Class Service, as always. Roland Maecha provides great information on my Jeep and always goes above and beyond during my service visits. Nielsen provides a great service exper Roland Maecha provides great information on my Jeep and always goes above and beyond during my service visits. Nielsen provides a great service experience from the moment you arrive until your vehicle is ready. They have a brand new service facility, shuttle service, and knowledgeable staff. More