
Nielsen Dodge Chrysler Jeep Ram
East Hanover, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,850 reviews
Air Bag Wiring Recall/Transmission Shift Quality Reprogram Air Bag Wiring Recall previously scheduled handled promptly. Transmission Shift Quality Reprogramming requested (Out of warranty by time, not mileage Air Bag Wiring Recall previously scheduled handled promptly. Transmission Shift Quality Reprogramming requested (Out of warranty by time, not mileage ) performed promptly and satisfactorily. Very pleased. More
"Best experience" My husband, daughter and I went shopping for a new car for my daughter. We were greeted by Jermaine Dunlap, who made us feel comfortable at the showr My husband, daughter and I went shopping for a new car for my daughter. We were greeted by Jermaine Dunlap, who made us feel comfortable at the showroom, and he showed us around and guided us through the available cars there. I must say that this was my best car shopping experience ever. Jermaine Dunlap was very informative and went far and beyond who delivered an incredible service and a very pleasant experience. More
Amazing Red Carpet Service I can't tell you what a pleasurable experience I had with this dealership. Credit not great and they made it happen. Vito my salesman was spot on when I can't tell you what a pleasurable experience I had with this dealership. Credit not great and they made it happen. Vito my salesman was spot on when communicating. Didn't have to wait hours upon hours...once I got to Terri in finance everything was ready to go...they are the most HONEST people I've ever dealt with!!! They have a client for life with me and my family. The absolute BEST!!! More
Best experience This is my second Jeep from Nielsen and I love everything about it. The service department is outstanding always go above and beyond. Erin Moran is a This is my second Jeep from Nielsen and I love everything about it. The service department is outstanding always go above and beyond. Erin Moran is a complete asset to Nielsen she is always willing to help and never hesitates to take the time away from her busy day to guide me through even the simplest thing of pairing me phone. More
Good overall experience It was my first time buying a car from a dealership. I've heard a lot of horror stories so I braced myself for the worst. However, it was a good overa It was my first time buying a car from a dealership. I've heard a lot of horror stories so I braced myself for the worst. However, it was a good overall experience. The receptionist was very nice and welcoming. My sales rep was William Roldán. He was friendly and patient while I inspected the car and he answered all of my questions. It of course took a bit of haggeling to settle on a price, which was to be expected. But Will was cordial and professional even during that back and forth. The sales manager was a bit less pleasant than Will during negotiation, but that changed once we agreed on a price and I agreed to buy the car. When I test drove the car, it was dirty on the inside. But they cleaned it up nicely inside and out without me even having to ask. I've only had the car for two days, but so far so good. I had a friend look it over (not a mechanic but knows about cars) who says it is in great shape. I'm happy with my purchase and I recommend you give Will a call if you're thinking of stopping by Nielsen. More
5 cars from this dealer so far The main reason Income back is getting to the final offer within an hour. I hate the marathon sessions. They had the car I really wanted and was profe The main reason Income back is getting to the final offer within an hour. I hate the marathon sessions. They had the car I really wanted and was professional through the negotiation. More
Leased a Ram Laramie Everyone was very friendly and our salesman was extremely eager to please. We left feeling very comfortable that we could always return with any ques Everyone was very friendly and our salesman was extremely eager to please. We left feeling very comfortable that we could always return with any questions . More
Wonderful Service Experience! My experience has always been wonderful, and Dealing with Roland is great, he is very professional and always able to answer my questions and get what My experience has always been wonderful, and Dealing with Roland is great, he is very professional and always able to answer my questions and get what every part is needed for us. More
Great Service!!! Amanda Chevannes, I just wanted to write you a quick note to thank your for your honesty and dedication while selling me my new SUV. Thank you so mu Amanda Chevannes, I just wanted to write you a quick note to thank your for your honesty and dedication while selling me my new SUV. Thank you so much for answering all of my questions honestly, and making that two hour process not as painful as it otherwise could have been. I’m happy with the suv I purchased. You can be sure that if I have any friends looking to buy new cars in the future, I’ll be sending them to “Nielsen” & ask for Amanda C. More
Great experience My daughter and I went to Nielsen Dodge to lease a Compass and left with a Cherokee. Our sales associate Victor, was great to work with. He was knowle My daughter and I went to Nielsen Dodge to lease a Compass and left with a Cherokee. Our sales associate Victor, was great to work with. He was knowledgeable, honest and very thorough. My daughter commented "this was a great learning experience". We would highly recommend Victor! More