
Nielsen Dodge Chrysler Jeep Ram
East Hanover, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent customer service making my car purchase easy Dave Goettlich has been my "go to" salesperson for my last 6+ cars and consistently makes the act of purchasing a car easy and convenient. He also goe Dave Goettlich has been my "go to" salesperson for my last 6+ cars and consistently makes the act of purchasing a car easy and convenient. He also goes above and beyond in assisting the customer by providing important information, following up on questions and managing all aspects of the transaction. He knows my likes and dislikes related to car preferences and assists in streamlining the sales and finance process. That is why I keep coming back. More
Excellent Experience It was a pleasure to purchase our new vehicle from Michael Mersch. Would definitely recommend Mike. He made the car buying process easy for us. It was a pleasure to purchase our new vehicle from Michael Mersch. Would definitely recommend Mike. He made the car buying process easy for us. More
Excellent Little high on price otherwise great service...will recommend...William thanks for making it easy, great sense of humor also the gentlemen from detail Little high on price otherwise great service...will recommend...William thanks for making it easy, great sense of humor also the gentlemen from detailing too! More
Exceptional customer service all around. NIelsen became my dealership of choice after I became dissatisfied with the dealership of my original sale. Roland Maecha in service was patient, atte NIelsen became my dealership of choice after I became dissatisfied with the dealership of my original sale. Roland Maecha in service was patient, attentive and professional each and every time I bought my 2015 Jeep in for service.This is a vehicle that I experienced transmission problems with as a drove it home brand new and was eventually involved in a national recall.Nielsen service and Roland were great and eventually resolved the problem.At the end of the lease for this vehicle, Joe Alfano went out of his way to accommodate me and facillitated the return of this vehicle at the end of the lease through Nielsen even though they were not the dealer or origin. I even got a ride home! Great dealership, because they know how to do customer service.I highly recommend it to anyone shopping for a Chrysler. More
Quick..fair...friendly I look for three things when I buy a car...friendly people that treat me fairly and with a great experience. Joe and team are all that and more. Joe I look for three things when I buy a car...friendly people that treat me fairly and with a great experience. Joe and team are all that and more. Joe stayed on top of everything and ensured we got the jeep we wanted. We quickly got to a price that met my needs and he scheduled the delivery. Delivery was fast! No all day waiting at the dealer. Well done!! More
Satisfied customer and new customer. I was treated with respect and the sales process was stellar. Salesman (Joe) was professional, knowledgeable and helpful and the finance guy Terry wa I was treated with respect and the sales process was stellar. Salesman (Joe) was professional, knowledgeable and helpful and the finance guy Terry was awesome. More
Excellent experience This is our fourth time purchasing from Nielsen and It has been an excellent experience every time. We worked with David every time and always got a g This is our fourth time purchasing from Nielsen and It has been an excellent experience every time. We worked with David every time and always got a great deal. We will be back to see David again when our lease is up for another great deal. More
Excellent and very quick! Martin was the best. Very knowledgable and friendly. This is our second time leasing from Nielsen and both times we’ve had great salesman. I hope you Martin was the best. Very knowledgable and friendly. This is our second time leasing from Nielsen and both times we’ve had great salesman. I hope you guys keep up the good work because we’ve tried to go to Autoland and both times we left and went straight to neilsen. Don’t change a thing unless it’s for the better. Thank You!! More
New Customer - Stand by their service After an unfortunate miscommunication I originally thought my issue was going to go unresolved. After speaking with Manny and explaining the situatio After an unfortunate miscommunication I originally thought my issue was going to go unresolved. After speaking with Manny and explaining the situation. Not only did he personally handle the case but he made sure everything was done correctly. He went above and beyond my original expectations and I would not hesitate to return there for any service I may need. Thanks again. More
Excellent experience Our salesman, Vitor Moreira was a very personable and friendly salesman. He sold us our 2018 JEEP Cherokee. Great to work with and would recommend thi Our salesman, Vitor Moreira was a very personable and friendly salesman. He sold us our 2018 JEEP Cherokee. Great to work with and would recommend this vehicle dealership to family and friend! More