Nielsen Dodge Chrysler Jeep Ram

After the sale customer service is lacking Your BEST friend before the sale, IT'S AFTER the sale I am still waiting for Mark the General manager of the dealer or the Finance associate Tom to ca Your BEST friend before the sale, IT'S AFTER the sale I am still waiting for Mark the General manager of the dealer or the Finance associate Tom to call me back!!! Read the reviews this dealer is not a good place to do business. They don't do any inspections on pre-owned inventory from my experience. I have a car that is out of alignment and needs the tires balanced. It is ridiculous after you pay $50K for a used car that they ignore you. This is why FCA dealers and all car dealers for that matter have poor reputations for customer service. After the customer leaves your no longer any value to them, so they just don't care. I know I will never recommend anything from this dealer or any Chrysler Dodge RAM Fiat product. I knew i should have walk away. More

Wonderful! Bryan made buying my wrangler so easy. He was very helpful, and patient. He got me the car I wanted for the price I needed! If you need a car, Bryan’s Bryan made buying my wrangler so easy. He was very helpful, and patient. He got me the car I wanted for the price I needed! If you need a car, Bryan’s the guy to see! More

Excellent service and wide selection of vehicles Lauren Small provided excellent service in addition to being friendly and cordial. She was knowledgeable about the vehicle's features and gave me a Lauren Small provided excellent service in addition to being friendly and cordial. She was knowledgeable about the vehicle's features and gave me a "good deal" on pricing. Chris Suchy was also extremely knowledgeable and helpful when discussing plate transfer, warranties and vehicle maintenance. Both were a pleasure to work with and I have already recommended this dealership and these two individuals in particular when purchasing a Jeep. More

Very knowledgeable and Friendly staff We stopped in yesterday and spent about ninety minutes with Bernadine and the manager on site. They were very professional and courteous. Today, we we We stopped in yesterday and spent about ninety minutes with Bernadine and the manager on site. They were very professional and courteous. Today, we went back and found Bernadine and her manager were both out but Mike was available to help us. He picked up where Bernadette left off, seamlessly. Mike was professional, friendly and went beyond expectation to guide us through the car ownership process. Highly recommend this team for your auto needs. More

HVAC Service Manager This dealership is very respectful., not pushy, very relaxed . The Sales people I worked with do everything they can to get you into your vehicle. This dealership is very respectful., not pushy, very relaxed . The Sales people I worked with do everything they can to get you into your vehicle. More

Professional attentive and pleasurable Lauren is the ultimate professional and is easy to talk with. She made the entire experience easy and quick. She went out if her way to meet all of my Lauren is the ultimate professional and is easy to talk with. She made the entire experience easy and quick. She went out if her way to meet all of my needs I will recommend her to anyone I know that needs a vechile and I will be going back to her when I need another one More

review of sales people Mark Rizzolo almost cost you a customer in me...He did not return calls, changed price info he gave originally and was extremely rude when I came in t Mark Rizzolo almost cost you a customer in me...He did not return calls, changed price info he gave originally and was extremely rude when I came in to complete my new lease. Hayley Khalifah was outstanding and was the reason I did not change dealerships. I have always owned jeeps...I love them but was ready to walk away from picking up my new car because of his condescending attitude. Sorry was have to leave a negative review of one of your salesmen...but I felt it was warranted considering his behavior. Again, a huge thank you to Hayley for being so helpful and professional. More

Salesman He was a pleasure to work with. He was very polite and efficient. He followed through every step of the process. Will definitely visit him on my ne He was a pleasure to work with. He was very polite and efficient. He followed through every step of the process. Will definitely visit him on my next purchase. More

Highly impressed by Professional Service Felt very happy interacting with Bryan when I visited the showroom to make a car purchase inquiry. Very pleasant and courteous to talk to, he was thro Felt very happy interacting with Bryan when I visited the showroom to make a car purchase inquiry. Very pleasant and courteous to talk to, he was throughout very alert and quick in his responses. Seems to have a good knowledge of the product (Chrysler Pacifica) and also has the ability to gauge customer needs and expectations. Tried very hard to persuade and negotiate. More

Amazing Joe alfano helped me pick the perfect new car and got me the best deal. Professional & knowledgeable! Wish i could give them more stars than just 5! Joe alfano helped me pick the perfect new car and got me the best deal. Professional & knowledgeable! Wish i could give them more stars than just 5! More