Nielsen Dodge Chrysler Jeep Ram
East Hanover, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,849 reviews
Great experience Mopar Mike was very knowledgeable and knew his product in and out and also was very patient and helped me find the right vehicle for me will definitel Mopar Mike was very knowledgeable and knew his product in and out and also was very patient and helped me find the right vehicle for me will definitely recommend this dealership and sales consultant Mopar Mike. More
True Professionalism I am usually a hard person to please when it comes to purchasing anything. I ask a lot of questions and ask for a lot of details. Joe took everyone in I am usually a hard person to please when it comes to purchasing anything. I ask a lot of questions and ask for a lot of details. Joe took everyone in stride with a smile. He treated my wife, 18 month son and myself with upmost respect. He had some toys for my son to play with when he started to get fussy. Even after my son broke him ceramic dog Joe laughed it off and shared similar stories with his kids. I will be sending several people his way in the near future. More
New car John was very helpful he went out of his way to get us what we want we were very happy they recommend this dealership to everyone John was very helpful he went out of his way to get us what we want we were very happy they recommend this dealership to everyone More
Finally a great car buying experience! Nielsen is a car buyer's dream. No pressure sales team and management who go above and beyond to get the deal done and keep customer's happy. Will s Nielsen is a car buyer's dream. No pressure sales team and management who go above and beyond to get the deal done and keep customer's happy. Will see them again in 6 months once my next lease is up. More
"Chrysler Pacifica"Fully loaded and safe family car I recently purchased a Chrysler Pacifica from Nielsen and Peter was so helpful and knowledgeable. We knew what we wanted and there was no pressure on I recently purchased a Chrysler Pacifica from Nielsen and Peter was so helpful and knowledgeable. We knew what we wanted and there was no pressure on us to buy something different. The whole process was smooth and worry free. I highly recommend this dealership. More
Jeep happiness We are extremely happy with our purchase, Peter was friendly and knowledgeable. We knew exactly what we wanted and no one tried to sell us something m We are extremely happy with our purchase, Peter was friendly and knowledgeable. We knew exactly what we wanted and no one tried to sell us something more or different. We feel safe knowing our daughter is driving a great vehicle that’s safe and reliable. More
review of Nielsen Dodge The salesman Elias Guadarrama and sales manager Mark Rizzolo were terrific. The no pressure attitude and easy going personalities made shopping and ev The salesman Elias Guadarrama and sales manager Mark Rizzolo were terrific. The no pressure attitude and easy going personalities made shopping and eventually buying a car there stress free. This is how car shopping should be! More
Great experience buying my first car ! Mike made buying my first car an amazing experience And the process so much easier and understanding for me. His service was great he made sure to kno Mike made buying my first car an amazing experience And the process so much easier and understanding for me. His service was great he made sure to know what I wanted in the car and made it happen. Dean was also a big help with the finance part. He tried everything to help me get a good deal and it is definitely appreciated. Overall will recommend to friends and family because of the amazing service. More
Great dealership, terrible sales person I had a 2017 Jeep Grand Cherokee on lease that I was looking to trade for a newer Durango. I met Peter before my foot hit the ground getting out of my I had a 2017 Jeep Grand Cherokee on lease that I was looking to trade for a newer Durango. I met Peter before my foot hit the ground getting out of my car so we sat with him. I explained what I was looking for and discussed the various Durango levels. He continually tried to talk me out of more expensive models (did my cargo shorts make it seem like I couldn't afford the RT?). I asked him the difference between the GT and GT Plus. He told me they didn't make a GT Plus. When I showed him the Dodge website with a GT Plus, he claimed it must have been new (hint: it's not). Gave me a Durango to test drive so I came back with a list - 8" screen, seat memory, sunroof, blacktop package, Red or Black. We looked at several on the lot with lots of wrong information. He told me the performance hood was part of the blacktop package (it's not) and the lights get black treatment with the package (they don't). He then told me he didn't have what I was looking for on his lot and that the inventory system is often wrong (that turned out to not be true). Tried to shove me into blue, white, or gray models. As we walked back inside I asked some questions about how do we find what we want to which he replied "you have to tell me what you want. I don't know what you're looking for." See above list of specifications. He said he'd be right back and another sales person grabbed me to ask what went wrong and I explained. We were ushered to someone else and I was told he said "i don't know what i did to xxxx them off, but i guess they don't like me." He ignored everything I said, that's what. a few hours later I drove off the lot with the perfect vehicle from Jason Fonte who listened and knew how to work the inventory search. Had guy from the factory group not intervened, we'd have walked out, run out the lease on the Jeep and gone gone elsewhere forever due to Peter. Jason saved the day and I couldn't be happier. I'm not a repeat Nielsen customer and bringing a co-worker in to see Jason next week. More
Dreams come true . I recently had the pleasure of working with Marissa, Alexandra (Lexy), and Dean leasing a Jeep Wrangler Rubicon. The process can be daunting and I di I recently had the pleasure of working with Marissa, Alexandra (Lexy), and Dean leasing a Jeep Wrangler Rubicon. The process can be daunting and I didn't know where to begin. Marissa was extremely professional, helpful, patient, knowledgeable and listened to everything I said, even the crazy stuff. The result was a Jeep Wrangler Rubicon that fit 'me' like a glove. I couldn't be happier. Lexy and Dean were just as helpful, knowledgeable and professional as Marissa; it must be the culture at Nielson Dodge. I recommend doing business with Nielson Dodge. More