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Nielsen Dodge Chrysler Jeep Ram

East Hanover, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,849 Reviews
Welcome to Nielsen Dodge Chrysler Jeep Ram! Our slogan is, "Save today.. The Nielsen Way". I personally believe that when you experience the whole research, shopping and car buying experience, Nielsen Dodge Chrysler Jeep Ram will provide you the best all-around value. At Nielsen Dodge Chrysler Jeep Ram we have a strong and committed sales staff with many years of experience satisfying customer's needs. We are dedicated to customer satisfaction and our doors are always open to you. If you have any immediate questions or concerns please feel free to drop me a line on my email: BillSnouffer@Gmail.com. We look forward to serving you!
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175 NJ-10

East Hanover, NJ

07936

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Showing 1,849 reviews

July 24, 2023

Joseph is the reason why I come back - his attention to detail, honesty and flexibility have me, my family and friends come to this dealership. More

by Cbrennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Jazen
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Jul 24, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for choosing Nielsen Dodge for your automotive needs! We appreciate it.

July 24, 2023

I had an excellent experience, and would highly recommend the dealership again. I was treated with courtesy by a very professional staff, all questions were answered. I left feeling very confident and very h More

by Patricia
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick Vrablik
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Goettlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Goettlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Infantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Defuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Guadarrama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Daniel Salomon
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Jul 27, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars!

July 24, 2023

Everyone at this dealership was very helpful and accommodating in every aspect of my situation and got me into my new vehicle as easily as possible. More

by manningm22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Wood
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Jul 24, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for trusting the team at Nielsen Dodge with your automotive needs. We truly appreciate it.

July 23, 2023

Awesome experience. I will go back the next time buying a car. Thank you a guys again. More

by TILEBYANTHONYP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for choosing Nielsen Dodge over the competition!

July 23, 2023

my service rep does a great job, very professional and always helpful and honest with any repairs, charges, etc. More

by stuartrak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valdez, Keri
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Jul 24, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for choosing Nielsen Dodge for your automotive needs! It is truly and greatly appreciated!

July 23, 2023

Great service from Gabrielle, Ed and Tom. Not complicated worked to get the best deal. More

by dominick.martorelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrielle, Ed, Tom
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Jul 24, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars! Thank you for choosing Nielsen Dodge for your automotive needs! We look forward to serving you in the future.

July 22, 2023

I have been using Nielsen for many years and always have a positive experience. Roland and his team do a great job. More

by jessica.lichtenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for your loyalty to our dealership after all of these years. It is greatly appreciated!

Jul 24, 2023 -

jessica.lichtenberger responded

Service team goes above and beyond to meet the needs of customers

Jul 24, 2023 -

jessica.lichtenberger responded

Always inviting and professional

Jul 24, 2023 -

jessica.lichtenberger responded

Joe D makes sure all concerns are addressed and the customer has a full understanding of what to expect

Jul 24, 2023 -

jessica.lichtenberger responded

Always a pleasure dealing with Mona

Jul 24, 2023 -

jessica.lichtenberger responded

Keri always makes sure she takes the time to address all concerns effectively and efficiently

July 22, 2023

Friendly and helpful! They were all wonderful to work with and help us find our next car. More

by leacascarano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Goettlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars!

July 22, 2023

As always, great job by the Nielsen Team! I refuse to go anywhere else for vehicle service. More

by jessica.lichtenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Grillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars!

Jul 24, 2023 -

jessica.lichtenberger responded

Positive experience

Jul 24, 2023 -

jessica.lichtenberger responded

Manny gets the job done efficiently and effectively

Jul 24, 2023 -

jessica.lichtenberger responded

Customer for life

Jul 24, 2023 -

jessica.lichtenberger responded

All my concerns are addressed with the utmost professionalism

July 22, 2023

Always cordial and accommodating when I bring my car in for service. Forget about the sales dept. though, the total opposite, actually the worst. More

by Watchfetish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the kind words regarding our service department. With that stated, we are disheartened to hear that you have opposing feelings regarding our sales department. We strive to provide 100% customer satisfaction in both our sales and service departments; without our customers and happy customers for that matter, we have nothing. We will look into how we can make our sales department better.

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