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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
626 Reviews

626 Reviews of Niello Volvo of Sacramento - Service Center

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December 27, 2024

Great courteous service Keep me well informed and answered all my questions awesome valet service More

by HMWTSALAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott, Victoria Protsyuk
Dec 31, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 21, 2024

The waiting area is clean and convenient. My advisor, Rick, was very clear and helpful. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Niello Volvo Cars Sacramento responded

It's great to hear that Rick was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 18, 2024

Very smooth process working with Michael on the sales side and getting the paperwork done quickly on the finance side. More

by Jeff@916
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jackson
Dec 20, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Jeff! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 14, 2024

Great dealership and service. I always appreciate their patience, along with the friendly and knowledgeable staff. More

by HUYTRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 09, 2024

Everything was handled perfectly and in a timely manner with the work performed better than expected. More

by JACKWIGGINSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cardaro
Dec 09, 2024 -

Niello Volvo Cars Sacramento responded

We are very happy to have provided you with such a positive experience, Jack! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 04, 2024

Great service, always a pleasure working with this dealership. Amy is amazing and very attentive. More

by bmng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Dec 04, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with Amy and our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 04, 2024

Team Niello never, i mean never disappoints. They always perform at top level with sincere passion to provide supreme service. my expectation is always exceeded with enthusiastic smiles. Rick More

by WYATTGPHOTOGRAPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Jeffery and Mark Carpenter, Rob Pane and TJ are the best!!!
Dec 06, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 03, 2024

The checkin process is easy and the staff is great. They ask questions to clarify if there are any issues and focus on the items they have identified. Upon completion they do a superb job of cleaning More

by JLIVING810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 27, 2024

I like coming to this dealership. I’m always warmly welcomed and feel appreciated. And the lounge area is very comfortable and furnished with drinks and snacks. More

by susan.spink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Niello Volvo Cars Sacramento responded

Thanks, Susan, for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 26, 2024

Shaun was able to troubleshoot an issue that had been bothering me for a long time. The issue is now handled. Thank you for the great efforts and service More

by JEROME.KEYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, Jerome, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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