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Niello Volvo Cars Sacramento

Sacramento, CA

4.9
1,143 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 1,143 reviews

September 01, 2026

Shaun is always so helpful and nice! He went above and beyond during my last visit. More

by macweeden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Niello Volvo Cars Sacramento responded

Thank you for sharing how Shaun went above and beyond during your service visit for your XC90. Hearing your praise for his helpful and friendly support means a lot to our service team. TJ Upton General Manager tupton@niello.com (916) 245-2231

August 27, 2026

We have worked exclusively with Matt for the duration of the ownership of both of our current Volvos. Is is both personable and professional in making sure our vehicles are maintained properly and making th More

by CELTIC0K9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Niello Volvo Cars Sacramento responded

Your praise of Matthew’s personable, professional guidance underscores our service department’s commitment to clear communication and proper maintenance. Knowing that you’ve counted on him as your go-to for maintaining your Volvo XC60 and appreciate his detailed explanations and recommendations means a great deal to our team. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 31, 2026

Matt has provided excellent service since we bought our first Volvo, an XC 60, in 2018. We appreciated the fact that he assisted with getting transportation to and from our home in Rancho Murieta when the More

by karenvpridemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.J. Litt
Jul 31, 2026 -

Niello Volvo Cars Sacramento responded

Thank you for trusting us with your XC60 since 2018. We’re pleased that Matthew’s clear communication and arranging transportation from Rancho Murieta made your recent service convenient. We look forward to caring for your Volvo again soon. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 29, 2026

Easy tonschedule appointment online. Staff are always welcoming. Space to wait for service is comfortable with beverages on offer. Kept up to date throughout the process. More

by MANDAJACKSON65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2026 -

Niello Volvo Cars Sacramento responded

Great to hear that our online scheduling was easy and our team made you feel welcome. We’re glad you enjoyed the comfortable waiting area with refreshments and that we kept you updated throughout your Volvo XC60 service. Matthew and our service department look forward to helping you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 25, 2026

Shaun is great! They do great work fast, easy to communicate with overall pleasant experience More

by DONALDC.1188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2026 -

Niello Volvo Cars Sacramento responded

We’re glad Shaun provided efficient service and clear communication for your Volvo XC90. It’s great to know the process was fast and pleasant. Thank you for sharing your positive experience! TJ Upton General Manager tupton@niello.com (916) 245-2231

July 22, 2026

Matt is Amazing! He has always been so helpful and always clearly explains my repairs. More

by jodijones38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2026 -

Niello Volvo Cars Sacramento responded

Jodi, it's great to hear that Matt was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

July 21, 2026

Mike and mat worked to get my issue resolved, helped with finding a loaner while my vehicle was being repaired. Very convenient. More

by JAKE_HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

Niello Volvo Cars Sacramento responded

We’re delighted that Matthew and the team resolved your issue and arranged a loaner while your Volvo XC90 was in for repair. Thank you for trusting us with your service needs. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 21, 2026

Responsive and clear communication through text message, accommodating through the whole process, clean facility and friendly staff More

by DARREN627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

Niello Volvo Cars Sacramento responded

Great to know our text updates kept you informed and that everything went smoothly. Our team takes pride in maintaining a clean facility and welcoming atmosphere, so we’re happy you noticed. Thank you for trusting us with your Volvo. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 18, 2026

Matt makes servicing your car a pleasure. He is professional, pleasant and welcoming! He kept us informed throughout our stay and had us in and out of there in a reasonable amount of time. Ma More

by ACADIAP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2026 -

Niello Volvo Cars Sacramento responded

Delighted to know that Matthew’s professional and welcoming approach made servicing your Volvo XC60 smooth and efficient. It’s great to hear the updates and quick turnaround met your expectations. Thank you for the outstanding feedback. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 13, 2026

Matthew was awesome he helped me so much he didn't leave a stone upturned in fixing my car and I am beyond grateful. Everyone at the dealership that I talked to was very helpful. I was a pleasure to work wi More

by souzieq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2026 -

Niello Volvo Cars Sacramento responded

Thank you for sharing your positive experience with our Volvo service. Matthew’s thorough attention and our team’s assistance are rewarding to hear, and we’re glad the loaner car supported your Lincoln commute. TJ Upton General Manager tupton@niello.com (916) 245-2231