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Niello BMW MINI

Sacramento, CA

4.8
400 Reviews
Serving the Sacramento area, Niello BMW Sacramento, located at 2020 Fulton Ave in Sacramento, CA, is your premier retailer of new and pre-owned vehicles. Our dedicated sales staff and top-trained technicians are here to make your vehicle shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal vehicle today!
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2020 Fulton Ave

Sacramento, CA

95825

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Showing 400 reviews

November 25, 2023

Very smooth and easy transaction. We narrowed down my selections quickly and got my payment under my budget as well. My trading was also very easy. Very grateful for the team and Dal More

by Nuri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Weirick
Nov 27, 2023 -

Niello BMW MINI responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW MINI! David Sotomayor Business Development Manager david.sotomayor@niello.com (916) 246-6890

November 23, 2023

I cannot rate them too good as I haven't received another Key and Mini Cooper Guide. It's been more than a month. Why so slow? And nobody say anything to me or ETA? What kind of sales service quality do you More

by MARK.LIANG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dalton Richards
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Phan
Nov 24, 2023 -

MARK.LIANG responded

Appreciate David give a call! This open has been addressed perfectly! Thanks Niello BMW for quick action prompt response! Best Regards Mark Liang

November 20, 2023

The ordering process for my M3 was straightforward and the wait estimate was on point. The pick up and sale process was equally easy and enjoyable, everyone was nice and professional. Fatima knew the vehi More

by wtfkenji
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fatima Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Niello BMW MINI responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. David Sotomayor Business Development Manager david.sotomayor@niello.com (916) 246-6890

November 20, 2023

Evveryone was very helpful in getting my vehicle purchased and delivered. Very pleasant working atmosphere. More

by EH9897
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fatima Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Cochran, Louis Phan
Nov 21, 2023 -

Niello BMW MINI responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. David Sotomayor Business Development Manager david.sotomayor@niello.com (916) 246-6890

November 18, 2023

Fatima was great to work with. She was very patient and knowledgeable and well prepared when I came to pick up the car. More

by TCalvert
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fatima Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Niello BMW MINI responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW MINI. David Sotomayor Business Development Manager david.sotomayor@niello.com (916) 246-6890

November 18, 2023

Erika and Andriy were absolutely amazing in helping me get through the seller and finance process of the experience. There was no pressure to buy and very helpful throughout. The dealership, was very clea More

by Peter P.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sotomayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andriy Galygin, Steven Thetford
Nov 19, 2023 -

Niello BMW MINI responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Erika and Andriy delivered such a great experience! David Sotomayor Business Development Manager david.sotomayor@niello.com (916) 246-6890

November 18, 2023

Very happy working with Diane to replace my BMW that was totaled in an accident. She secured the exact car I wanted and worked to get me the best rate on my finance, as well as a great deal on the replaceme More

by RaccCity666
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Niello BMW MINI responded

Congratulations on your new vehicle! We are so glad that Diane had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! David Sotomayor Business Development Manager david.sotomayor@niello.com (916) 246-6890

November 17, 2023

Great service from Fatima and Creed! Communication was on point and was very helpful. I would recommend Neillo. More

by PHILHEINRICH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Creed Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Watts
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Niello BMW MINI responded

Thank you so much for your kind words, Phil, and for taking the time to leave us this wonderful feedback! David Sotomayor Business Development Manager david.sotomayor@niello.com (916) 246-6890

November 15, 2023

Waiting for a refund from my trade in cars last payment, which I wasn’t supposed to pay Mini financial states no over payment & Neillo won’t return my phones calls or email to explain how this happened. More

by ISLANDGIRL2U
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fernanda Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Cochran
Nov 18, 2023 -

Niello BMW MINI responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. David Sotomayor Business Development Manager david.sotomayor@niello.com (916) 246-6890

November 14, 2023

I purchased a 2017 BMW 530i from Niello Sacramento in March 2021. The car only had 17,000 miles and I paid $32K ($60K new in 2017). It's like having a new car for 1/2 the price. It's truly a WONDERFUL ca More

by JBShilling
Recommend Dealer
Yes
Employees Worked With
Ryan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Niello BMW MINI responded

We are very happy to hear that Ryan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. David Sotomayor Business Development Manager david.sotomayor@niello.com (916) 246-6890

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