Newins Bay Shore Ford

I was told it was a two day job. It turned into a four week project. I would request calls back and NEVER get them! I was lied to constantly about when my truck would be completed. I told them that I have week project. I would request calls back and NEVER get them! I was lied to constantly about when my truck would be completed. I told them that I have to rent a car in order to get back and forth to work. The answer I got was use your insurance. I told them I only get approved for a rental on the total hours it takes to complete the job which was three and a half weeks longer then it was suppose to take. Then to add insult to injury after waiting four weeks for a two day job and not being offered a vehicle they asked for the $100 deductible. At least have the courtesy and compassion to say that they are very sorry for the wait and no charge. Which by the way no one apologized for taking so long to complete the job! Vincent Shaw (631) 338-5291 More

Very friendly atmosphere. Phil was very knowledgeable and made the transition very easy for us. He went above and beyond our expectations. We will be back when it’s my turn to buy a car. made the transition very easy for us. He went above and beyond our expectations. We will be back when it’s my turn to buy a car. More

This is my second car with Newins Ford. My experience working with Tom Siraco has been excellent. Tom got us into our car quickly and efficiently. I couldn’t ask for better service. Highly recommend! V. working with Tom Siraco has been excellent. Tom got us into our car quickly and efficiently. I couldn’t ask for better service. Highly recommend! V.Milano More

I drop the Truck off with several problems that I had to have fixed. I received a call the next morning that the truck was completed and everything was fixed. Mechanics at Newins Ford know what they’re doin have fixed. I received a call the next morning that the truck was completed and everything was fixed. Mechanics at Newins Ford know what they’re doing, being experienced and good mechanics there’s only one place that works on my truck, that’s Ford Newins Ford More

I continue to be very impressed and pleased with the service sept at newins Ford. Extremely organized and professional. Everyone is kind friendly and dependable. I always feel very comfortable service sept at newins Ford. Extremely organized and professional. Everyone is kind friendly and dependable. I always feel very comfortable Going there! More

Well where do I begin. Louise set the appointment up. She said it was a one day job. I brought my transit down on the day and time. The car sat in the lot all day and no one looked at the vehicle. So that wa said it was a one day job. I brought my transit down on the day and time. The car sat in the lot all day and no one looked at the vehicle. So that was one day without my work vehicle. I was informed I needed some special bolts or some sort. Louise set up another appointment for the following week. She said they needed 2 full days to repair van. I brought van down on the day and time. Once again van sat in lot for one day. No one looked at vehicle. Day two they finally looked and fixed vehicle. Not once did I get an apology or anything. So to finalize my experience with Newins Ford. VERY UNHAPPY WITH SERVICE. I lost 2 days of work because of the NEWINS FORD and not once did Ken call and reach out about this situation. More

Just leased a new 2020 transit connect from Tom Siraco. The hole transaction from start to finish went great. Thanks for all your help Tom, Brian,Xavier and Joe in finance. Highly recommend. The hole transaction from start to finish went great. Thanks for all your help Tom, Brian,Xavier and Joe in finance. Highly recommend. More

Great experience, looked on the lot for what I liked, not approached by an aggressive salesman, waked into the showroom and was introduced to Tom Siraco. Tom made the deal seamless, gave me a better deal off approached by an aggressive salesman, waked into the showroom and was introduced to Tom Siraco. Tom made the deal seamless, gave me a better deal off the sticker price and had the transaction complete within a half hour. no hassles at all. I recommended my co worker to visit him the next day on a similar truck and he called me to tell me it was his best experience buying vehicle ever. Tom will certainly be seeing me again when I need my next truck this spring. More

Great place to do business, everyone was friendly and knowledgeable. We will go back again if and when I need a new car. Nice building. knowledgeable. We will go back again if and when I need a new car. Nice building. More

I brought my car in as required to service a recall. I gave the info to the service department and the reason for my service call. The scheduled my appointment for the following week. When I dropped my ca gave the info to the service department and the reason for my service call. The scheduled my appointment for the following week. When I dropped my car off, they told me they could not perform the required recall service because they did not have the required parts and further, had no idea when the parts would be next available. I was basically told they would call me at a future point in time... but had no idea when. More