Newins Bay Shore Ford

Excellent Customer Service, great choice of cars and colors and sales team is very helpful and knowledgeable. We use this company for personal cars and all our company cars. colors and sales team is very helpful and knowledgeable. We use this company for personal cars and all our company cars. More

Tom Siraco was curious and made every effort to meet our specific needs He handled the necessary paperwork efficiently. The.car was ready for pickup as promised. All and all well done specific needs He handled the necessary paperwork efficiently. The.car was ready for pickup as promised. All and all well done More

Tom Siraco was terrific to deal with. He took the stress out of car buying. He explained the car to us and made us feel at ease. There was no high pressure at all. out of car buying. He explained the car to us and made us feel at ease. There was no high pressure at all. More

The experience of buying a new vehicle should be an exciting one and that's what the folks at newins Ford give you a great experience and quality service I appreciate all the help . And especially than exciting one and that's what the folks at newins Ford give you a great experience and quality service I appreciate all the help . And especially thanks to Tom who made my experience at newins Ford even better thanks again for everything More

This is approx. the 10th car we have purchased from Newins and once again it has been a pleasure. Bryan and Greg are very professional and knowledgeable as well as very friendly. Tony Castaldy Newins and once again it has been a pleasure. Bryan and Greg are very professional and knowledgeable as well as very friendly. Tony Castaldy More

UPDATE: I’m giving this dealership 3 STARS because this dealership redeemed itself. The sales manager Matt Stickney reached out after I have posted the negative review below. He recognized his mistake and dealership redeemed itself. The sales manager Matt Stickney reached out after I have posted the negative review below. He recognized his mistake and “apologized” for his unprofessional behavior and offered us a full tank of gas. MORAL LESSON: TREAT YOUR CUSTOMERS THE RIGHT WAY BEFORE DURING AND AFTER SALES. Exceptional after sales service is vital in keeping your customers satisfaction, trust and loyalty. STAY FAR AWAY FROM THIS DEALERSHIP! Their sales manager Matt Stickney does not know how to talk to customers without being rude and condescending. He gave me an attitude when I asked him why they did not give us a full tank of gas which will cost them $40 more (it’s so petty considering how much money they make). He threw in my face that we were in his sales office and wasted their time for 4 hours. He bragged about immediately installing the bed liner which we paid for! He even mentioned that they “detailed” the car which is a “given” whether you are buying or leasing a “new” car. He also had the audacity to ask me what I do for a living!! IS THIS GUY FOR REAL!! BEWARE!! After you’ve signed the dotted line they will treat you like xxxx! No wonder this dealership has earned bad reviews! I definitely give NEWINS FORD DEALERSHIP IN BAYSHORE NEGATIVE -5 STARS 👎👎👎👎👎 More

This is third Ford I bought from Newins. (2020 Fusion) others were 2012 Esape and 2012 Fusion. The salesman in all three purchases was Tom Siraco. He is the greatest! others were 2012 Esape and 2012 Fusion. The salesman in all three purchases was Tom Siraco. He is the greatest! More

Tom Siraco was amazing. He made my buying experience extremely pleasant. He was honest and straight forward. Thank you Tom for getting me into exactly what I been looking for. extremely pleasant. He was honest and straight forward. Thank you Tom for getting me into exactly what I been looking for. More

HELP WITH OLD PLATES WHEN OLD DEALER DID NOT HELP TO TURN THEM IN THANK YOU THANK YOU !!!!!! GRATE JOB I"M A RETURN LESSEE ,WILL SEE AT END OF MY LEASE THEM IN THANK YOU THANK YOU !!!!!! GRATE JOB I"M A RETURN LESSEE ,WILL SEE AT END OF MY LEASE More