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Newins Bay Shore Ford
Bay Shore, NY
1,442 Reviews
Newins Bay Shore Ford is Long Island's oldest dealership - serving our customers for over EIGHTY years! As a family owned and operated dealer, we strive to provide a comfortable car buying experience. No fees, no pressure, and no games. Stop in and say hello!
Located at 219 West Main Street, Bay Shore NY. West of Fifth avenue.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,442 reviews
October 04, 2023
Kenny Uss in the service department is a total scam artist. I needed to use one of their loaner vehicles while my work truck was in service, and unfortunately there was a fender bender caused by one o artist. I needed to use one of their loaner vehicles while my work truck was in service, and unfortunately there was a fender bender caused by one of my employees with another vehicle. I took full responsibility for the accident, and according to the loaner agreement given, and highlighted by Kenny, a business entity's employees are in fact allowed to drive the loaner vehicle. With that dispute aside, a typed up agreement was then generated by Kenny for me to sign which seemed fishy. Upon review by my attorney, I was told signing this document opened myself up for liabilities which were covered by my insurance policy. Upon refusal of signing the fraudulent document Kenny told me he was withholding my vehicle until I signed the document. Another call back to my attorney and then to Matt the owner's son who handled the situation quite well, and my truck was released, as there was no due cause for them to hold my vehicle by law. All along I told Kenny I would pay for any damages to the loaner vehicle. Next I get a call from my insurance company that a claim was made. I call my agent, and I'm told Kenny called over to tell what happened, and gave no further information on damages, or correspondence from the other insured party. Upon further investigation I was called back by my insurance's claim headquarters and my agent saying Kenny claimed damage to the hood, headlights, grille, front bumper, and front end mechanicals of the vehicle. The vehicle damage was limited to the front license plate bracket, and scuffed paint on the bumper. The state farm representative received pictures of the vehicle from the scene of the accident from me, and affirmed Kenny's accusations were fraudulent, and that their adjuster would be looking into it. I then got Kenny to admit on a recorded line with Ford customer service that the damages were as I described, no other claims were made by any other parties, and that I offered to pay out of pocket for the repairs. I asked Kenny why he wouldn't allow me to pay for the damages to the loaner car out of pocket, and after vehemently avoiding the question on Ford's recorded line, his answer was "You made a mistake and you're going to pay for it" ..... When in this entire altercation did I refuse to take responsibility for what happened Kenny? Or is it just that you're trying to make it hurt as much as possible for an honest customer? The Damage was so minimal I could have returned the car, said nothing, and it would have gone unnoticed with the poor condition the vehicle was already in. Here you are again with egg on your face Kenny, just like with my insurance company for making false insurance claims, my attorney who received your fraudulent paper you tried to get me to sign, and Ford motor company on a recorded line giving false and conflicting information. Attached are the rental agreement, which highlighted is the part Kenny doesn't want to admit, and the damage to their loaner vehicle on the scene. Please tell me if you see any damage to headlights, grille, hood, or how any of the damage photographed could have caused "mechanical front end damage" More
by alex.lurie703
Employees Worked With
October 03, 2023
Newins is different from other dealerships. I won’t go anywhere else. Dan is very good I won’t go anywhere else. Dan is very good More
by rec62260
Verified CustomerEmployees Worked With
September 30, 2023
I purchased or leased 6 cars over the past 22 years at Newins, need I say more! Newins, need I say more! More
by bprr
Employees Worked With
September 25, 2023
Kyle was a wonderful salesperson. He listened to what I want before showing me cars. Never felt pressured and received a fair price as a repeat customer. He listened to what I want before showing me cars. Never felt pressured and received a fair price as a repeat customer. More
by LSCREENEY
Employees Worked With
September 22, 2023
Best place to purchase a car,the salesman are top notch and knowladgable,especially tom soraco i reccomend him and knowladgable,especially tom soraco i reccomend him More
by robertcandela444
Employees Worked With
September 22, 2023
My experience dealing with Phil and Bryan at the Newins Ford was a pleasure. Would recommend this dealership to anyone. Ford was a pleasure. Would recommend this dealership to anyone. More
by Rick
Employees Worked With
September 20, 2023
Salesperson Chris was great and very helpful but finance guy, not very happy and place not very welcoming or personable. Most seemed hassled that you are there and if you should expect to wait, and wait wi guy, not very happy and place not very welcoming or personable. Most seemed hassled that you are there and if you should expect to wait, and wait with no update or info. Except snub associate telling me to take a seat on a couch in the showroom that already filled with other customers waiting. More
by eflorea
September 15, 2023
Had another painless experience obtaining my vehicle. Rodney is a great guy. What he lacks in fantasy football skill is more than made up for as a top ranking salesman. Rodney is a great guy. What he lacks in fantasy football skill is more than made up for as a top ranking salesman. More
by roger42
September 14, 2023
Very fast professional and friendly. I was expecting to be there for hours but done in a hour . I was expecting to be there for hours but done in a hour . More
by Dor
Employees Worked With
