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Newburgh Toyota
Newburgh, NY
1,049 Reviews
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1,049 Reviews of Newburgh Toyota
October 05, 2014
Eduardo Ortiz I had another great experience working with Eduardo Ortiz, I highly recommend buying/leasing a vehicle from him. He's friendly, professional and work I had another great experience working with Eduardo Ortiz, I highly recommend buying/leasing a vehicle from him. He's friendly, professional and worked hard to get me the best deal possible. I look forward to working with him in the near future!!! More
by sfinnegan78
Employees Worked With
Eduardo Ortiz
August 02, 2014
Newburgh Toyota is the only dealer we have used to buy a car For the past 12 years Newburgh Toyota has been my dealer of choice. Sales and service people are outstanding. I always recommend Newburgh Toyota to For the past 12 years Newburgh Toyota has been my dealer of choice. Sales and service people are outstanding. I always recommend Newburgh Toyota to anyone who needs to buy or repair a car. Thank you to the folks at Newburgh Toyota More
by Talluto
Employees Worked With
Tom in Finance, Leslie Youmans
July 29, 2014
Professionals Both Dennis Pitcher and Greg Kaufman were friendly, professional and worked hard to get a fair deal for me. They were both quick to call me back and Both Dennis Pitcher and Greg Kaufman were friendly, professional and worked hard to get a fair deal for me. They were both quick to call me back and get me into my new use car. Happy and very pleased with Newburgh Toyota and its staff. Will buy and car from them again. More
by bmarkle34
July 19, 2014
Eduardo Ortiz, Awesome Salesman! Today I drove home my Toyota Corolla thanks to Eduardo Ortiz and Joseph DeFilippo. To start, these gentlemen were exceptionally professional. They mad Today I drove home my Toyota Corolla thanks to Eduardo Ortiz and Joseph DeFilippo. To start, these gentlemen were exceptionally professional. They made this buying experience pleasurable, They were patient and answered all our questions. Would I recommend Newburgh Toyota-Scion, absolutely! From the time you walk in they are courteous, professional and attentive to the customer. You guys rock! Thank you Eduardo and Joseph!! More
by Bdelgado
Employees Worked With
Eduardo Ortiz
July 10, 2014
Bad Service I must say that buying the car was very pleasant. I brought my car from this dealership about two years ago. About four months ago my brakes started t I must say that buying the car was very pleasant. I brought my car from this dealership about two years ago. About four months ago my brakes started to make an horrible noise and I booked four different appointment since the problem was not solve in the first service. After paying almost $300 on services that I didn't realized I need someone else in another service shop found the problem. I need it to replace my back brake pads!!! there was no life left on them at all. I'm not happy since I could of got in a serious car accident. After four times of telling me brakes are ok when they were not even near ok I will never bring my car to this place again. I can't even say I can recommend you guys. More
by aly886
Employees Worked With
Felicita Figueroa
July 06, 2014
Pleasant Experience I would recommend is Toyota dealership to anyone. From the moment I walked in I had a good feeling and Dennis was very nice to deal with. I would recommend is Toyota dealership to anyone. From the moment I walked in I had a good feeling and Dennis was very nice to deal with. More
by acwthree
Employees Worked With
Frank Fabiano
June 28, 2014
10k Service - another positive service dept. experience Pulled into the spotless service bay area and was created by service advisor Alex. This is only my 3rd visit to the facility yet Alex remembered that Pulled into the spotless service bay area and was created by service advisor Alex. This is only my 3rd visit to the facility yet Alex remembered that I had special emergency lights on my vehicle and did not want the complimentary carwash.I had a question about my Highlander's info screen - he had a service tech meet me at the vehicle and review the operation of the info computer. The tech was friendly and helpful. So far, I am 100% satisfied with the service dept. More
by SteveL54
Employees Worked With
Alex
June 28, 2014
Very Good Buying Experience After doing my homework with Consumer Reports, NADA, Edmunds, and Kelly Blue Book I went to three Toyota dealerships. In the end, the folks at Newbur After doing my homework with Consumer Reports, NADA, Edmunds, and Kelly Blue Book I went to three Toyota dealerships. In the end, the folks at Newburgh Toyota did a great overall job. They had a particularly difficult job finding the color combination we wanted with the features included. They spent several days looking at the "pipeline" and checking with the local rep. After a lot of diligence, they located a car for us in PA. Overall their pricing was fair, trade-in value was fair, and the buying experience was very good. The General Sales Manager, Frank Fabiano, and the salesperson, Dennis Prichard did a great job making sure we were satisfied. Therefore, I can easily recommend this dealership to my friends as one to strongly consider as they look for a new, certified, or used car. More
by walove
Employees Worked With
Frank Fabiano
June 28, 2014
Was low balled This was my first time buying a car from a dealership. I went to the 17k office to only be told I have to go to their 9w office, once there I met with This was my first time buying a car from a dealership. I went to the 17k office to only be told I have to go to their 9w office, once there I met with mr.Messina who was completely rude. He was on his cellphone for most of our meeting and didn't explain anything to me. He finally showed me a cobalt which I fell in love with. We started the paper work and he said he would get back to me ASAP. A week later still no word, so I called him and he said it's been ready since Tuesday. He never returns your phone call and when he does contact he complains because I called the 17k office to complain about him. Later found out my car was even worth the price they sold it to me for. Then once I get the car 3 days later the check engine light came on. I get the whole run around about how the manager doesn't wanna pay for it to be fix that it's my responseability to fix it. How is that if I just bought the car from you less than 72 hours ago? Then a month later I find out my car is in RECALL so I go back to them and they say they can't do nothing for me since it's in recall. I don't feel safe driving this car because it has an ignition problem which can shut off and having me lose all control of my vehicle. Let alone if I crash the air bag won't deploy. Do you think toyota would care? NOPE. I've been on a waiting list since February for this part and everyday I'm scared for my life in this car. I won't even drive with kids in the car because of it. Toyota ruined my car shopping experience and their poor customer service was just that POOR. More
by JMulligan12
Employees Worked With
Mr.Messina
June 25, 2014
Great Transaction Although a little cramped with the number of vehicles in the showroom, I was very impressed with the new facility. My reason for the visit was to pur Although a little cramped with the number of vehicles in the showroom, I was very impressed with the new facility. My reason for the visit was to purchase a new vehicle. The entire process was straight forward, with a little back and forth, but expected. Once arrived, I was immediately seated with a salesman. Took the vehicle for a test drive, then began the negotiation process. It was practically a no pressure deal, but then again I came prepared knowing what I wanted, how much the vehicle should sell for, and had financing lined up prior to arriving. During the "back and forth", I felt responsiveness could have been less time consuming, but it was nice that coffee and water were available, as well as two sitting areas with tvs, so you can get up and walk around while waiting. Four and a half hours later, I walked out with a new vehicle. Although my overall experience was great, I had to give it a 3 because of the amount of time spent for the entire process. I felt it could have went much quicker than 4 1/2 hours, including the 15 mins it took for me to get a bank check down the road. As for the price, it is probably not so much the dealership's problem, but a manufacturer's issue. (But the vehicle was still purchased.) The overall experience was great and the people were very friendly, even the employees that I did not deal with but decided to spark up a conversation with (during my waiting time). Every employee I worked with above deserves 5 stars across the board. More
by quocko
Employees Worked With
Paul Wagner, Frank Fabiano, Kristin Galik, Eduardo Ortiz
