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Newbold Toyota

O'Fallon, IL

4.2
1,564 Reviews

1282 Central Park Drive

O'Fallon, IL

62269

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1,564 Reviews of Newbold Toyota

August 12, 2018

Bought first car Newbold made it so easy to find a car. There was no pressure and every one was so nice. I recommend Newbold to people for a car. Micah was the sales m More

by pruettt18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Grider, Micah Miranda
August 11, 2018

Oil leak Did a thorough diagnosis of the leaks and recommended repairs were made. Service personnel stayed in contact to keep me informed of the progress and c More

by jjennetten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in Service
August 11, 2018

Quick see Always friendly and quick service. I have two vehicles I bring to them and I have never been disappointed. Nice comfortable waiting area to wait in. More

by DEBEDMTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Erlinger
August 10, 2018

Another great Newbold experience. Once again I received great service on my two vehicles I brought in for service on the same day. They even moved up my appointment time on the second More

by jwhunt1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
August 10, 2018

Friendly, helpful representative and good service. Would have been five stars if did not have to go elsewhere to have the car washed. Inconvenient and time consuming to find Jack's Car Wash. More

by VERLENE.HARRIS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Do not know employee's name.
August 09, 2018

Unexpected service Had service scheduled for later this week, but unanticipated issue caused a drop-off three days early. Jim and his service team not only took care of More

by 4Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Allen in Service
August 08, 2018

Easy to do business with Great sales and service departments! Everyone makes sure you have a great stress free experience! I would recommend Newbold Toyota to all of my friend More

by SKARFS84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Karfs, jim Allen, jeanine Johnston, Christopher Newbold
August 08, 2018

Good but has been better The service to replace my serpentine belt was great. However, they normally have your vehicle parked right outside or under the roofed service area. I More

by wolfspirit48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janene
August 08, 2018

Friendly Service but one recommendation. . . This service department is friendly and really cares about the customer. My recommendation: remove paper floor mat, mirror tag, and key tag. Also, pl More

by CATHYO50
Recommend Dealer
Yes
Employees Worked With
Not sure of name
August 07, 2018

No pressure, helpful and fair! Dave Twigg was helpful throughout the process - even though I did not get my first color choice they located similar vehicle and I'm very happy...They More

by TROTTERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Twigg, Micah Miranda
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