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Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Bought first car Newbold made it so easy to find a car. There was no pressure and every one was so nice. I recommend Newbold to people for a car. Micah was the sales m Newbold made it so easy to find a car. There was no pressure and every one was so nice. I recommend Newbold to people for a car. Micah was the sales man who helped me and he was wonderful. Very helpful and overall a great salesman. More
Oil leak Did a thorough diagnosis of the leaks and recommended repairs were made. Service personnel stayed in contact to keep me informed of the progress and c Did a thorough diagnosis of the leaks and recommended repairs were made. Service personnel stayed in contact to keep me informed of the progress and costs of repairs. More
Quick see Always friendly and quick service. I have two vehicles I bring to them and I have never been disappointed. Nice comfortable waiting area to wait in. Always friendly and quick service. I have two vehicles I bring to them and I have never been disappointed. Nice comfortable waiting area to wait in. More
Another great Newbold experience. Once again I received great service on my two vehicles I brought in for service on the same day. They even moved up my appointment time on the second Once again I received great service on my two vehicles I brought in for service on the same day. They even moved up my appointment time on the second vehicle so I would be done sooner. More
Friendly, helpful representative and good service. Would have been five stars if did not have to go elsewhere to have the car washed. Inconvenient and time consuming to find Jack's Car Wash. Would have been five stars if did not have to go elsewhere to have the car washed. Inconvenient and time consuming to find Jack's Car Wash. More
Unexpected service Had service scheduled for later this week, but unanticipated issue caused a drop-off three days early. Jim and his service team not only took care of Had service scheduled for later this week, but unanticipated issue caused a drop-off three days early. Jim and his service team not only took care of the pop-up issue but also noted issue w/ CV boots. Wasn't unexpected by cost, but fact they managed to squeeze me into the schedule same day was of great benefit. Great service and recommendations as always from Newbold! (PLEASE DO NOT POST MY EMAIL IN REVIEW). Thank you! More
Easy to do business with Great sales and service departments! Everyone makes sure you have a great stress free experience! I would recommend Newbold Toyota to all of my friend Great sales and service departments! Everyone makes sure you have a great stress free experience! I would recommend Newbold Toyota to all of my friends and family More
Good but has been better The service to replace my serpentine belt was great. However, they normally have your vehicle parked right outside or under the roofed service area. I The service to replace my serpentine belt was great. However, they normally have your vehicle parked right outside or under the roofed service area. It was pouring down rain, yet my car was parked far away from the building. Normally, when in rain conditions they get the vehicle for you. More
Friendly Service but one recommendation. . . This service department is friendly and really cares about the customer. My recommendation: remove paper floor mat, mirror tag, and key tag. Also, pl This service department is friendly and really cares about the customer. My recommendation: remove paper floor mat, mirror tag, and key tag. Also, please return display to driver support and return any seats that have been reclined back to original position. I just think I should be able to get in the car and drive away without the “housekeeping” chores. More
No pressure, helpful and fair! Dave Twigg was helpful throughout the process - even though I did not get my first color choice they located similar vehicle and I'm very happy...They Dave Twigg was helpful throughout the process - even though I did not get my first color choice they located similar vehicle and I'm very happy...They got me in right away to apply my clear coat and tint my windows - Kim was great getting me a loaner. More