Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Surprisingly quick So some of the reviews I read about this place were that it takes forever. I made an appointment for an oil change. Dropped off my car at the appoin So some of the reviews I read about this place were that it takes forever. I made an appointment for an oil change. Dropped off my car at the appointed time and they managed my expectations well telling me it would take around half an hour to an hour and a half. My husband and I went to lunch and I received a call saying it was ready at around 45 minutes after drop-off. It took me longer to get back than it did for them to service it. I appreciated the good communication and everyone was polite and responsive. More
good quality service Am comfortable with the service and price...Answered all my questions and recommended items for my to consider with no pressure to accept....will cont Am comfortable with the service and price...Answered all my questions and recommended items for my to consider with no pressure to accept....will continue to take my Toyota to Newbold More
Great Sales team David Twigg was a great sales guy. Very personable and I really liked him. The whole process was super fast and easy!! I will be back. David Twigg was a great sales guy. Very personable and I really liked him. The whole process was super fast and easy!! I will be back. More
Service Dead battery was fixed with no problem and received my car the next day. One minor problem a phone call at the end of the day should have been earlier Dead battery was fixed with no problem and received my car the next day. One minor problem a phone call at the end of the day should have been earlier. More
Drop in service visit. Arrived unannounced, they took care of me right away, great experience. Got everything done right and the price was good too. Will be back again. Arrived unannounced, they took care of me right away, great experience. Got everything done right and the price was good too. Will be back again. More
walked in I am a fly by my seat person, and regardless of time or day. They are always smiling and always eager to help me. They address me as though they know I am a fly by my seat person, and regardless of time or day. They are always smiling and always eager to help me. They address me as though they known me for yrs and want to give me the relief knowing my car is just as important as the ones on the show room floor. More
Great Experience - Live my Corolla I just purchased my second Toyota Corolla from Newbolds. Great experience...the sales staff went out of their way to find the car I had hoped for. T I just purchased my second Toyota Corolla from Newbolds. Great experience...the sales staff went out of their way to find the car I had hoped for. Their friendly professional attitudes made my experience pleasant and stress free. Extremely happy with my new car. More
Tremendously Satisfied Davis Twigg was the salesperson that facilitated the purchased my new RAV4. His knowledge, expertise and professionalism won me over. It was quite e Davis Twigg was the salesperson that facilitated the purchased my new RAV4. His knowledge, expertise and professionalism won me over. It was quite evident he “knew his product line.” There was no pressure, aggressiveness or BS involved in the transaction. Additionally, Robert Kavran provided exceptional financial assistance. His explanation relating to financing was clear and informative. He offered answers and guidance to my countless questions. I would like to thank them both for my pleasant experience as I purchased my first Toyota! More
Thorough, fast, friendly service I love the staff!! They are all very friendly and knowledgeable and I always get thorough, fast, friendly service. To top it off, their waiting room i I love the staff!! They are all very friendly and knowledgeable and I always get thorough, fast, friendly service. To top it off, their waiting room is very nice and relaxing! More
Great customer service at Newbold Toyota Service Dept Newbold Offers convenient online scheduling with text reminders and I always trust them not to sell me service I don’t really need. Always a good exp Newbold Offers convenient online scheduling with text reminders and I always trust them not to sell me service I don’t really need. Always a good experience; Shawn has been great to work with. More