Newbold Toyota

Standed I took the complimentary shuttle service while my vehicle was getting done and I was left stranded for 45min. I called the service Dept as I was told I took the complimentary shuttle service while my vehicle was getting done and I was left stranded for 45min. I called the service Dept as I was told to have them come pick me up after 25min of eating. 30min later they still hadn't come to get me. I called again only to get the operator voicemail. I tried 3 more times and each time got the voice mail. I finally got through on my 4th attempt and was transfered to service where it just rang and rang and no one answered. I had to call my husband to come get me. As soon as he arrived the shuttle pulled in a whole 45min later haven't I had requested the shuttle the first time. Unacceptable More

Easiest Car Deal I've ever made! We went there know what we wanted and price we could do and they did a great job doing exactly that. Damon was very friendly and easy to work with. Th We went there know what we wanted and price we could do and they did a great job doing exactly that. Damon was very friendly and easy to work with. Thankful for everything! More

Purchased new vehicle This is the 2nd Toyota we have purchased from NewBold. Very pleased with the friendliness and customer service and the time they take with customers. This is the 2nd Toyota we have purchased from NewBold. Very pleased with the friendliness and customer service and the time they take with customers. More

Jim from Illinois Very pleased at my semi-annual service appointment. They did the complete inspection, changed oil and filters, and rotated tires. I was out of the b Very pleased at my semi-annual service appointment. They did the complete inspection, changed oil and filters, and rotated tires. I was out of the building in less than 45 minutes. Plus I was give a certificate for a free car wash. More

Quick service They did 60,000 mile check-up in a very timely manner. Service center processed my service request with a friendly smile and honored my discount coupo They did 60,000 mile check-up in a very timely manner. Service center processed my service request with a friendly smile and honored my discount coupons. More

Great buying experience 2019 Toyota Camry Hybrid My husband and I worked with Cameron Bordeaux to purchase our Camry Hybrid. I was originally looking at a Prius or a gasoline only Camry. After test My husband and I worked with Cameron Bordeaux to purchase our Camry Hybrid. I was originally looking at a Prius or a gasoline only Camry. After test driving both Cameron discussed the cars and answered our questions. He was not pushy and easy to work with throughout the shopping experience. We came back a month later to test drive the Camry Hybrid and had finally found the car we wanted. We wanted to wait a day to not make an impulse decision and do more research and Cameron understand and was not pushy. When we came back to discuss the purchase it was an organized and smooth process. After the purchase Cameron showed us how the car displays and options work and ensured we know how to use the features in our new car before we left. Thank you to Cameron and New Bold! More

Great experience Just purchased a 2018 Rav4 at Newbold. Very nice sales and finance department. Absolutely can recommend them for your vehicle needs. This is the se Just purchased a 2018 Rav4 at Newbold. Very nice sales and finance department. Absolutely can recommend them for your vehicle needs. This is the second car I have purchased from them in the past few years. Micah (sales dept) and Terry (finance dept) were efficient and personable. I would go back for another purchase. More

Technical Advice Jim Allen advised me on repairs that needed attention and presented the issues in a concise respectful pleasant manner that made decision making easy. Jim Allen advised me on repairs that needed attention and presented the issues in a concise respectful pleasant manner that made decision making easy. Thank you. More

30,000 mile service I made the appointment the day prior and the car went right in when I arrived. 45 minutes for oil change, tire rotation and checkup. No issues. I made the appointment the day prior and the car went right in when I arrived. 45 minutes for oil change, tire rotation and checkup. No issues. More

Did not fix the issue we were having with our truck. Did not fix the issue. Took our truck in for a very noticable ticking noise when driving over 40 mph and vibration. Received recommendation for tire Did not fix the issue. Took our truck in for a very noticable ticking noise when driving over 40 mph and vibration. Received recommendation for tire balance brake pads and a tune up. Truck still ticks and the technician mentions they do not hear the noise. More