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Newbold Toyota

O'Fallon, IL

4.2
1,564 Reviews

1282 Central Park Drive

O'Fallon, IL

62269

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1,564 Reviews of Newbold Toyota

March 14, 2019

We found a very good used car for a reasonable price. We had been searching for a good used car. We saw Newbold's ad online and decided to check out their inventory. We found a great used car. Brian B More

by rgmblance
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bechtel
March 13, 2019

Shawn is amazing! Best advisor I’ve ever had! Shawn is always very honest, not pushy, always puts safety first. I would always recommend him to my closest friends and family anytime they need ser More

by Bsjpb12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Karfs
March 13, 2019

Recent service center visit Your service staff is friendly and top-notch but your fees are wait too high; What was the $21.44 disposal fee??? You only had to dispose of 5 quart More

by bob195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the reps name
March 13, 2019

Used Highlander purchase Dave was very helpful, respectful, and accommodating. Entire process was smooth and as non-stressful as car buying could be. Highly recommend Dave and More

by ROCK777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Stevens
March 13, 2019

Great service Usually out within an hour and half. They even managed to work in the recall fix. As always Shawn is personable easy to work with. More

by jpjp1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Karfs
March 13, 2019

Great Service Working with the team at Newbold made the car purchase easy. They had thing prepared when i got there, including the test drive and final paperwork t More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Roseke
March 12, 2019

Excellent Shawn, the service adviser, is the best!!! What more can be said!!! Excellent to be taken care of quickly...always the most helpful, friendly, and cou More

by edswierczek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Karfs
March 12, 2019

Easy and quick Service was on time with appropriate wait time. Issues with the bluetooth radio transmission were discussed and an attempt was made to fix the echo. S More

by MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Karfs
March 12, 2019

Maintenance at 270,000 Miles Shawn is an outstanding service adviser, very knowledgeable and helpful. I have had my 2008 Prius serviced at Newbold since I bought it new there, and More

by JDL Glen Carbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Karfs
March 12, 2019

Great fast service Changed my oil and done in a very reasonable amount of time . No time to rotate tires until another few months . While waiting,I just had to look at t More

by SCHAUBW6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Allen
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