Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Wonderful customer service I was taken care of by Jim Allen for the 5,000 mile service on my 2019 Corolla. Very happy with the wonderful customer service from Jim! I was taken care of by Jim Allen for the 5,000 mile service on my 2019 Corolla. Very happy with the wonderful customer service from Jim! More
Newbold Toyota They accepted vehicle early, therefore got done early. Tires were installed, oil change completed. No complaints. We will see them again in another fi They accepted vehicle early, therefore got done early. Tires were installed, oil change completed. No complaints. We will see them again in another five thousand miles! More
Recommended maintenance deal Excellent, quick and thorough service, as always. The team at Newbold Toyota is always pleasant to work with and very attentive and engaged with thei Excellent, quick and thorough service, as always. The team at Newbold Toyota is always pleasant to work with and very attentive and engaged with their customers. Thank you Newbold! More
Love my new RAV4 we were referred to Newbold in 2016. Nick helped us with my husband's 2016 Camry. We were impressed with Nick and had to come back to see him for my 2 we were referred to Newbold in 2016. Nick helped us with my husband's 2016 Camry. We were impressed with Nick and had to come back to see him for my 2019 RAV4. Newbold does a magnificent job with inventory, knowledge, customer service and overall buying experience . Thank you! More
Great experience Easy to deal with and friendly staff. They have the best prices in the area. Damon the salesman was excellent and will see any issues until the end to Easy to deal with and friendly staff. They have the best prices in the area. Damon the salesman was excellent and will see any issues until the end to make sure that you are satisfied. More
Very good service Transaction went very smoothly. Jim was very informative about what was going to be done to the vehicle. The process of the loaner car was very easy a Transaction went very smoothly. Jim was very informative about what was going to be done to the vehicle. The process of the loaner car was very easy and quick. More
Great service I've been a customer at Newbold since 1994. Jim Allen has been a great service advisor. I will continue to be a loyal customer at Newbold. I've been a customer at Newbold since 1994. Jim Allen has been a great service advisor. I will continue to be a loyal customer at Newbold. More
Car Maintenance Service was good. Didn’t have to wait long. You all need more coupons to help the cost of maintenance services. Install coffee/cappuccino/latte machin Service was good. Didn’t have to wait long. You all need more coupons to help the cost of maintenance services. Install coffee/cappuccino/latte machine. More
New Car Purchase Great experience with this both Newbold Toyota and BMW dealerships. Family owed and operated and they do a great job in all aspects. I continue to p Great experience with this both Newbold Toyota and BMW dealerships. Family owed and operated and they do a great job in all aspects. I continue to purchase vehicles from Newbold because the people and service are best of class. They make you feel like family. Mark Wakeford is great to work with, not pushing and very transparent. He had everything ready for me, including some custom things I wanted done before taking delivery. He had everything perfect. I told Mark I didn't want to spend a lot of time since I was paying cash. I picked up the vehicle on a busy Friday night but Mark and Robert had all the paper work ready and I was in and out in an hour. Mark goes above and beyond and picks up our cars for services and brings them back to our house. First class salesman and a great guy who understands how important personal service is. More
Toyota service typically is very good. Newbold Toyota service on my Lexus has been great. Timeliness is much improved in that they now start and finish their work in a reasonable amount of Newbold Toyota service on my Lexus has been great. Timeliness is much improved in that they now start and finish their work in a reasonable amount of time. I have no complaints. More