Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
I had an incredibly pleasant experience. Chip Braden was very knowledgeable, cheerful, and not pushy or overbearing. He asked what I was interested in, let me test drive both vehicles, and then let me decid very knowledgeable, cheerful, and not pushy or overbearing. He asked what I was interested in, let me test drive both vehicles, and then let me decide which I had settled on without attempting to steer me either way. Once my decision was made, he worked with me to acquire a price (new vehicle and trade-in) that was acceptable to me. As I was paying cash, the dealership was very amiable to close the deal (paperwork, etc) on Saturday and wait for me to pull the funds together for a delivery the following week. When I was ready to pick up the vehicle, I spent roughly an hour turning in my trade, signing the appropriate documents, transferring title/plates etc, and leaving the dealership. Overall, the shortest amount of time and least hassle I've ever had while purchasing a new vehicle (I've bought new Fords, Chrysler, and Nissan vehicles in the past). In the end, I had to finance part of the transaction, and Mr. Jeff Cox was also involved. As with Mr. Braden, his part was also fast, easy, and pleasant. The forms were all readily present, explained, and in order for signature. At the end, Chip arranged my first maintenance visit (5,000 mile), explained the vehicle features, and even set-up the BlueTooth feature on the radio for my phone. Like I mentioned earlier, fastest/easiest/least painful experience I've ever had for a new car. We will definitely return when it's time to replace my wife's car. More
Everyone we meet at Newbold was very friendly. They must treat their employees very well for them to be so happy. Mr. Chip Braden made the experience of buying our new RAV4 the best car buying experience we treat their employees very well for them to be so happy. Mr. Chip Braden made the experience of buying our new RAV4 the best car buying experience we have ever had. He knows the product and is patient and takes as much time as needed when showing you a car. We highly recommend anyone looking for a new Toyota to go see Chip at Newbold. More
We went to Newbold Toyota to buy a vehicle with better gas mileage than our current one had. We found it with the Camry and we still had plenty room to move around in it. Chris was very helpful and didn gas mileage than our current one had. We found it with the Camry and we still had plenty room to move around in it. Chris was very helpful and didn't put a lot of pressure on us to make a sale. Thank you for making this an easy and painless experience. Thank you to Keith Chapman for working on getting us an affordable payment. More
Mike Schmitt was so very helpful. We knew exactly what we wanted, an Avalon Limited, and Newbold Toyota had one in stock with everything we wanted and the exact color we wanted. We told him that we dorve our wanted, an Avalon Limited, and Newbold Toyota had one in stock with everything we wanted and the exact color we wanted. We told him that we dorve our cars for several years, and wanted the best with comfort, affordability, good gas mileage and a durable vehicle. We got it! We love it! Thank you Mike for helping the trade negotiations, and final sale go smoothly,and thank you Jeff Cox for making the final paperwork painless. The staff at Newbold Toyota Scion are very professional, and friendly. We never felt pressured by anyone. It was a great experience, and we so recommend Mike Schmitt as one of the finest salsepersons we have ever dealt with. More
My family and i will always buy our vehicles here. Best car buying experience, hands down. Dan and Steve made the process as smooth as buying a candy bar. From start to finish, they helped me out with eve car buying experience, hands down. Dan and Steve made the process as smooth as buying a candy bar. From start to finish, they helped me out with everything. More
I highly recommend Newbold Toyota to anyone looking for a car. Everyone at the dealership was very helpful and polite. Chip Braden was my sales associate and I recommend asking for him when you go. He very k car. Everyone at the dealership was very helpful and polite. Chip Braden was my sales associate and I recommend asking for him when you go. He very knowledgable about Toyota and the car industry in general. He listens to what you want and makes sure that you leave in the car that suits you the best. You will not be disappointed by this dealership!!! More
A little trouble was had with a new car which had been a gift to me. Even though I had never met Paula Louis in person and lived far away from the dealership she worked at, she helped me find a place near gift to me. Even though I had never met Paula Louis in person and lived far away from the dealership she worked at, she helped me find a place near me to take the car and made sure everything was taken care of. She was amazingly friendly and helpful in a confusing situation. More
I went to Newbold to buy a used Scion. I booked an appointment with them and when I got there my car was pulled up front ready to go. I took it on a test drive and knew it was the one. I then started appointment with them and when I got there my car was pulled up front ready to go. I took it on a test drive and knew it was the one. I then started the process of purchasing the car. At no point did I ever feel pressured to buy anything and everyone I dealt with was friendly and professional. This was definitely the best car buying experience I've ever had. More
I purchased a 2008 Lexus IS from Chip Braden on 1/16/12. My experience at Newbold was very good, and Chip was great to work with. I had done some research on the vehicle prior to visiting Newbold, so I kn My experience at Newbold was very good, and Chip was great to work with. I had done some research on the vehicle prior to visiting Newbold, so I knew what to expect regarding options, price, etc. We took two different Lexus vehicles out to drive, and Chip rode along. He was very friendly, knowledgeable, and trustworthy. I would do business with him again, and the finance manager was very friendly as well. Overall, it was a very positive experience. Thanks Chip! More