Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Excellent service and staff. Mark did a great job of explaining all functions on the vehicle. He was very attentive to our needs and wants. Mark is very friendly and I would recommend him to anyone tha explaining all functions on the vehicle. He was very attentive to our needs and wants. Mark is very friendly and I would recommend him to anyone that wants to purchase a vehicle from Newbold. More
We purchased a 2012 Toyota Venza, our Sales person was Mark Wakeford. Mark was the perfect salesperson. He spent a great deal of time with Mary and me, gave us a test drive and discussed all the features Mark Wakeford. Mark was the perfect salesperson. He spent a great deal of time with Mary and me, gave us a test drive and discussed all the features and price 2012 vs. 2013 model.Mark was very personable, never pushed either vehicle except to point out the price differencial.Since this is our second Toyota we are sold on quality and service at Newbold. This helped close the deal. I will Highly recommend Toyota vehicles and Newbold dealership. We were also very impressed with your financial department.I'm sorry I forgot his name (old age I guess)but he had everything ready, we spent no more than 5/10 minutes with him. Thanks for the great experience. More
I've dealt with Nick for the purchase of 3 vehicles, 2 for myself and one for my mother. He's always been very helpful and knowledgeable without being high pressure and pushy. He's committed to making s for myself and one for my mother. He's always been very helpful and knowledgeable without being high pressure and pushy. He's committed to making sure i get the best value that i can. I have recommended newbold and Nick to many people and will continue to do so. I think Toyota manufactures a great product, but there are many great automobiles out there today. The difference is attributable to people like Nick who are down to earth and honest and genuinely care about the customer's needs. On another note, the service department is not what it used to be without Jen there. I've had several friends that are toyota owners mention the same thing. Service is something that you don't look forward to having to do, nor having to pay for, but she always made sure it was done with a smile. You've lost that personal touch in there now. More
this was a great experience. convenient, easy and...fun. thanks Mark for helping us through such a big purchase with confidence and expertise. you understood our driving needs, our car purching history, and thanks Mark for helping us through such a big purchase with confidence and expertise. you understood our driving needs, our car purching history, and helped us find the right, beautiful car. Newbold is an awesome dealership. their website made shopping easy. great price, great terms, great experience. we are all smiles! More
The reason why I bought the Toyota Tacoma at Newbold Toyota is the professionalism of Mr. Nick Erlinger and the quality of the truck. I found the truck at Newbold Toyota, liked it, and had some question Toyota is the professionalism of Mr. Nick Erlinger and the quality of the truck. I found the truck at Newbold Toyota, liked it, and had some questions. Mr. Erlinger had immediate answers for most questions and quickly followed up on the other questions. We worked out the pricing and I have a great truck. A couple of days later I was in the area and decided to stop by to have extra keys made. Mr. Erlinger introduced me to the service technician and checked later to see that all went well. More
So grateful that Chip Braden was my dealer the day I walked in the dealership, usually when a woman walks in alone to make a big purchase, such as this she is paid no attention, he listen to all my want walked in the dealership, usually when a woman walks in alone to make a big purchase, such as this she is paid no attention, he listen to all my wants, and even though they didn't have the color of my choice he drove me around to show me the right color, and my car was available to me in a short period of time. On signing day he was great even though his wife had emergency surgery the night before and was totally. prepared to take care of my husband and I like a true professional, so I give him a 100 out of a 100. Thanks for a job well done. Sincerely Maria & Paul Landgraf. More
Jeff was great to work with over the phone. I live in MN and ended up purchasing a local car instead, but I truly appreciated Newbold's customer service and willingness to spend time with me and explain eve and ended up purchasing a local car instead, but I truly appreciated Newbold's customer service and willingness to spend time with me and explain everything over the phone. The sticker price of the car I was considering was very fair and the APR they were offering was also exceptional. I will recommend this dealership to my family and friends in the IL/MO region. Kudos to the team at Newbold! More
This is the second Prius we have bought at Newbold's and Dan Molitor was our salesperson both times. Dan was very helpful both times and I specifically requested to work with him. Dan made the purchase exp Dan Molitor was our salesperson both times. Dan was very helpful both times and I specifically requested to work with him. Dan made the purchase experience simple and hassle free and greatly helped us to get the type of car and price we were looking for. I would highly recommend both Dan Molitor and Newbold's. More
First, I was impressed with the service waiting area; best that I've ever seen. Second, Robert was very helpful and informative in answering any questions I had. The process of buying my Sienna went sm best that I've ever seen. Second, Robert was very helpful and informative in answering any questions I had. The process of buying my Sienna went smoothly, efficiently and timely thanks to Robert and the finance manager. Robert explained all the features of my new van and helped me set up bluetooth for my cell phone. Buying a vehicle at this location of Newbold Toyota was a pleasant experience. I look forward to the service and maintenance that I will be provided in the future. More
I am a business owner that appreciates quality and professionalism and that is what I get at Newbold Toyota. I now have three Tundras in my fleet and a Highlander in my own garage from Newbold. Just professionalism and that is what I get at Newbold Toyota. I now have three Tundras in my fleet and a Highlander in my own garage from Newbold. Just like the Toyota product the Newbold sales advisor Mark Wakeford and the Newbold service department is dependable and trustworthy. Thank you Newbold Toyota! More