Newbold Toyota

2014 Toyota Prius Bought previous car from Paula. Nick, Craig, and Robert - a pleasure doing business with them. All the people mentioned were knowledgeable, courteou Bought previous car from Paula. Nick, Craig, and Robert - a pleasure doing business with them. All the people mentioned were knowledgeable, courteous, and made me feel welcome. Nothing but good things to say about this dealership and sales people. More

Very Nice experience! I was given a very high level of customer service when I visited the dealership. My salesperson, Sonny Swearingen, did a great job over the course of I was given a very high level of customer service when I visited the dealership. My salesperson, Sonny Swearingen, did a great job over the course of a week of back and forth between e-mails. He made me feel at ease with the purchase and the process of buying the car was well coordinated. Everyone we met in the process was very nice and respectful. I would highly recommend both Sonny and the Newbold dealership. Thank you, John Linson More

Outstanding Customer Serviee Terry Grider is an outstanding representative for NewBold! Once we told him what we were looking for in a used vehicle for our son, he delivered! The Terry Grider is an outstanding representative for NewBold! Once we told him what we were looking for in a used vehicle for our son, he delivered! The first vehicle that he showed us had absolutely everything we were looking for. We are a loyal Toyota & Newbold family and we look forward to doing business with you again! Thank You. Walter, Pam and Charles Jackson More

OUTSTANDING CUSTOMER SERVICE Terry was awesome and extremely helpful. The minute I walked into the dealership I was greeted and felt welcomed! I will spread the word to friends an Terry was awesome and extremely helpful. The minute I walked into the dealership I was greeted and felt welcomed! I will spread the word to friends and family to purchase from Newbold! More

Online minivan shopping I had a great experience with Dan and Matt. I appreciate their willingness to work with my via internet and phone, making the time at the dealer unde I had a great experience with Dan and Matt. I appreciate their willingness to work with my via internet and phone, making the time at the dealer under an hour. Both Matt and Dan were professional & friendly. I highly recommend and intend to be a repeat customer. Thanks again! More

Great buying experience. I've been buying cars for more than 40 years and this was the easiest most comfortable experience ever. In the past I more or less dreaded the actual I've been buying cars for more than 40 years and this was the easiest most comfortable experience ever. In the past I more or less dreaded the actual process of buying a car, but this was experience was was quick and comfortable. I would definitely recommend New bold to my friends. More

First Experience This was my first experience in buying a brand new car and as a whole the entire process was extremely fast and efficient. I mean instead of having to This was my first experience in buying a brand new car and as a whole the entire process was extremely fast and efficient. I mean instead of having to do a bunch of paper work and then ordering new plates and waiting for them, I was able to start the whole process and drive off the lot same day all ready to go. Fantastic. More

Fantastic experience We drove 40 miles to newbold to purchase my 2014 Sr5 premium 4runner. I was very specific about price, model, and color and newbold was the only deale We drove 40 miles to newbold to purchase my 2014 Sr5 premium 4runner. I was very specific about price, model, and color and newbold was the only dealer who met our expectations. Terry was great, he gave a tour of the facility in case we ever needed to have work done. This was a plus because he knew we lived far away and still showed us around. He took the time to explain the 4runner's amenities. We will be buying from them if we purchase another toyota. More

Happy Customer We came in to the dealership specifically to deal with Paula. We had just purchased a Camry from her a month before and she was wonderful to deal wit We came in to the dealership specifically to deal with Paula. We had just purchased a Camry from her a month before and she was wonderful to deal with. We were looking to buy a Highlander and, once again, she was great! She found the vehicle we were looking for with the options that we wanted. She explained the vehicle and its options in great detail. If we had questions that she did not know the answer to, she found out for us. I have never hugged a sales person after a sale, but Paula got a hug from us! She is the best salesperson I've ever dealt with and will continue to use her. Our only hang up would be that we added an aftermarket option to the Highlander through their "add on" company. We were told by the sales manager Craig that they would function just as the factory ones would. This was incorrect. Kind of a waste of money. So do your research on the aftermarket options before spending the money. Also, the vehicle was listed to have "all weather" floor mats. We once again were told by Craig that this also included the cargo area of the Highlander. It had all weather mats for all 3 rows of seats, but nothing for the cargo area. When I asked Craig about this he said I could buy one. Other than that we had a great experience and if you are looking for a great salesperson to go above and beyond, I highly recommend that you check out Newbold and ask for Paula! More

Appauled at the way I was treated by Craig - Salesman I met Joe Luczak who was very helpful with the purchase of my vehicle but the customer service from Craig(salesman) was appauling. He talked to me in I met Joe Luczak who was very helpful with the purchase of my vehicle but the customer service from Craig(salesman) was appauling. He talked to me in a way that no sales guy should ever talk to a customer. If it wasn't for Joe Luczak I would have walked right out the door. I was told on a Thursday that the car I wanted was approved and on Saturday it was sold. No phone call was made telling me if another black car was available nor was one transferred there. Craig said it was my fault because I couldn't get up there before Monday to buy the car. Even if those were his feelings he should have never blamed me 4 or 5 times in front of everyone. He knew I was selling my truck on Saturday and had a scheduled appointment on Monday. He also said to me that maybe we shouldn't do business with you. I asked for the General Manager and the issue was resolved. I won't be taking my car their for maintenance because I can't bare to look at this man anymore..... More