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Newbold Toyota
O'Fallon, IL
1,564 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,564 Reviews of Newbold Toyota
December 05, 2015
excellent! Hi. This is LTC Kim who came Korea. When i visit shop to look around vehicle. Matt Endres greeted me sincerely and happily and explain in detail about Hi. This is LTC Kim who came Korea. When i visit shop to look around vehicle. Matt Endres greeted me sincerely and happily and explain in detail about car include capacity, quality, background etc. First, I did not have a mind to buy it. But by the explanation by Matt, I changed to buy it and made it. Now, I am very happy to meet Matt who has excellent mind for Toyota company. Good Luck to all... More
by author
Employees Worked With
Matt Endres
November 25, 2015
New purchase (repeat customer) Bought many vehicles from Newbold (Craig Schnack) & (Nick Erlinger) . Friendliest most caring sales people ever dealt with. Robert Karvan is the most Bought many vehicles from Newbold (Craig Schnack) & (Nick Erlinger) . Friendliest most caring sales people ever dealt with. Robert Karvan is the most efficient and friendliest finance guy. Will continue to purchase only from Newbold More
by Kevints75
Employees Worked With
Craig Schnack, Nick Erlinger, Robert Kavran
November 20, 2015
I was referred by another dealer because of his experience with Newbold. I was not disappointed. Everyone was very informative and friendly. They were not pushy. They answered all our questions experience with Newbold. I was not disappointed. Everyone was very informative and friendly. They were not pushy. They answered all our questions and made the process painless. Thanks again. My wife is very happy driving around in her new Black Sienna SE. Sincerely Steve Menzel More
by svmenz2013
Employees Worked With
Matt Mohan, Nick Erlinger, Robert Kavran
October 29, 2015
We have become Toyota loyalists Mark Wakeford is wonderful & this is the second car we have bought from him--extremely personable, knowledgeable & helpful. Everyone at Newbold makes Mark Wakeford is wonderful & this is the second car we have bought from him--extremely personable, knowledgeable & helpful. Everyone at Newbold makes you feel welcome! More
by GrandmaJ
Employees Worked With
Mark Wakeford - Sales, Matt Mohan
October 21, 2015
Mark makes it happen Mark Wakeford went above and beyond helping to fit this car to my needs.In my case my wife is disabled and had special requirements to get in and out Mark Wakeford went above and beyond helping to fit this car to my needs.In my case my wife is disabled and had special requirements to get in and out of the car and Mark made it happen. More
by Jim B
Employees Worked With
Mark Wakeford
October 16, 2015
Simple and Easy Buying Experience Worked with Matt over the phone for about 35 minutes, we agreed on a price, and spent only about an hour in the dealership to finalize the paperwork. Worked with Matt over the phone for about 35 minutes, we agreed on a price, and spent only about an hour in the dealership to finalize the paperwork. Matt was very thorough and went through all the features of the vehicle including setting up Bluetooth and the toyota APP. Will come back again. More
by Mss01
Employees Worked With
Matt Endres
October 13, 2015
Easy and simple I walked into the dealership with the hopes of just looking at the inventory and came out a proud owner. As a first time car buyer, I had done a lot o I walked into the dealership with the hopes of just looking at the inventory and came out a proud owner. As a first time car buyer, I had done a lot of research prior and had a ton of questions that everyone was more than eager to answer. The workers expressed much patience and you could tell that they cared about the customer and thoroughly stood behind their cars. I got a great deal and received great customer service, I highly recommend this dealership! More
by Kdmcafee
Employees Worked With
Robert Kavran, George Page
October 12, 2015
Dealer and salesman review I am giving this dealership an excellent which I rarely do in other scenarios. The reason is simple. They CARE. I was welcomed by a salesman named Mat I am giving this dealership an excellent which I rarely do in other scenarios. The reason is simple. They CARE. I was welcomed by a salesman named Matt Endres. He was very personable and knowledgeable. He took his time with me and never pushed me at all. He was fantastic and fair on the price we agreed on. The whole group of people there were so friendly. Matt in finance was also fantastic and we felt very comfortable with him. Just overall a great buying experience. Definitely stop by here and see Matt. You won't be disappointed. Jack More
by ijoist
Employees Worked With
Matt Endres, Matt Mohan
October 11, 2015
Fast and Friendly I walked into Newbold Toyota knowing I wanted to look at the new Camry. I was driving a 2000 Camry with over 166,000 miles and knew it was ready to t I walked into Newbold Toyota knowing I wanted to look at the new Camry. I was driving a 2000 Camry with over 166,000 miles and knew it was ready to trade in. I had purchased it from Newbold back in 1999 - Terry Oliver was my salesman at the time. Matt Endres was the first salesman that greeted me. He was extremely helpful and knowledgeable about all things Toyota. I explained to Matt I needed to take the car home to see if my physically disabled sister could get into it. I am her primary caretaker, so she has to be able to access the car. He allowed me to drive it home and return later that afternoon/evening. Everything worked out, so I made the decision to purchase the car. From there it was a whirlwind . . . Matt guided me through he entire process and even took the time to hook up the Bluetooth/phone and run through all of the options within the car a second time. This is the second experience with purchasing a new car from Newbold, and they have always treated me extremely well. Bravo Matt and Newbold Toyota!! More
by cmzika
Employees Worked With
Matt Endres, Robert Kavran
October 07, 2015
High End Service and Very Friendly My husband and I came into the dealership and were hesitant to approach any salesmen after a negative experience at another dealership prior to coming My husband and I came into the dealership and were hesitant to approach any salesmen after a negative experience at another dealership prior to coming, but we were met with open arms and excellent customer service! Matt was super helpful, not at all pressuring us and helped make our buying experience a truly positive one. We weren't planning on walking out with a vehicle that day, but we did and we're so happy with it! I even had some additional features added to the vehicle and needed to drop it off and again, they were all really accommodating and gave me a loaner vehicle to drive while it got worked on. Matt even helped me put my car seats in! Definitely a recommend! More
by CParker
Employees Worked With
Matt Endres, Robert Kavran
