Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Great service from Gus! I visited Newbold Toyota this morning with the intention of possibly trading my 2012 KIA in for a new Camry. Gus greeted me and worked with me for wel I visited Newbold Toyota this morning with the intention of possibly trading my 2012 KIA in for a new Camry. Gus greeted me and worked with me for well over an hour trying to get me the best deal possible. Unfortunately my KIA has severe Hail damage and, through no fault of his, we couldn't come to an agreement. It is almost unheard of in Car sales when you can talk man to man with a salesman but it happened with Gus. I explained that my grandson would need a reliable car for a job that he excepted in late May and it might be best for us to just give our KIA to him as we know it's history. At that time we will of course need a new car. Gus was very understanding. Who do you think will get our business in May? Thanks Gus! See you in May! More
Great experience with Josh I visited Newbold Toyota yesterday to look at the new Tacoma's with the possibility of trading in my 2015 Xterra. After looking around the lot for a f I visited Newbold Toyota yesterday to look at the new Tacoma's with the possibility of trading in my 2015 Xterra. After looking around the lot for a few minutes Josh greeted me and took a Tacoma TRD Sport for a test drive. Josh provided me with information on the features of the vehicle which I appreciated. I liked the Sport version of the Tacoma quite a bit and once we returned to the dealership we worked through the numbers in a reasonable amount of time came to an agreed to trade in my Xterra for the Tacoma TRD Sport. Josh is extremely professional and provided me with a good sales experience. I'm looking forward to working with their service department in the near future. More
The Professional Sales Person Mark has sold us two new cars in 9 years and each time we dealt with him he has remembered our names and welcomed us like old friends. He has always b Mark has sold us two new cars in 9 years and each time we dealt with him he has remembered our names and welcomed us like old friends. He has always been excellent to deal with and could not ask for a better buying experience. More
TOTALLY PROFESSIONAL OPERATION Our extended family has bought numerous vehicles from Newbold Toyota (and Newbold BMW) over the years starting with a Toyota Cressida in 1980 and incl Our extended family has bought numerous vehicles from Newbold Toyota (and Newbold BMW) over the years starting with a Toyota Cressida in 1980 and including multiple 4-runners, multiple Sequoia's, one Lexus 400SC, two Camry's, one BMW five series, one Highlander hybrid and most recently a 2017 Sienna Limited--a definite signal that we must be getting older! Mark Wakeford has been our "go to" guy because he knows the product line inside and out, gives great advice once we articulate exactly what we want the vehicle to do, and he works very hard behind the scene to locate and deliver exactly the right car and the right deal. He is totally matter of fact and a great listener; there is never any hype or hyperbole or surprises. Consumers can vote with their feet and their dollars, and our vote goes to Mark Wakeford at Newbold Toyota. More
Customer service and professionalism of Nick Erlinger Nick provided my wife and I a truly excellent buying experience as we purchased our 2017 Sienna. Over a period of more than 10 years Nick has kept tra Nick provided my wife and I a truly excellent buying experience as we purchased our 2017 Sienna. Over a period of more than 10 years Nick has kept track of our preferences and maintained a no-pressure, cordial, and highly effective relationship with us. His interpersonal acumen and the outstanding service we've consistently received at Newbold have kept us coming back to Newbold again and again. We even worked with Nick to help find a wonderful Toyota Tundra for our son and daughter-in-law. Nick is and will remain our go-to guy for all our car purchases. Primarily because of Nick we do not hesitate to recommend Newbold Toyota. I hope Newbold recognizes just how fortunate they are to have a someone like Nick on staff. - Bob Crosby More
very comfortable and upfront salesman Working with Mark and Newbold was a very positive experience. They made sure our purchase went smoothly. Found exactly what I was looking for there. Working with Mark and Newbold was a very positive experience. They made sure our purchase went smoothly. Found exactly what I was looking for there. More
Wouldn't go anywhere else We have purchased three cars now from Newbold Toyota. We would not go anywhere else. The service is unparalleled. A smaller dealership is the way to g We have purchased three cars now from Newbold Toyota. We would not go anywhere else. The service is unparalleled. A smaller dealership is the way to go!! More
Excellent Service My family has purchased 5 vehicles from Newbold Toyota Scion, and each time our buying experience is nothing but positive. We never feel pressured to My family has purchased 5 vehicles from Newbold Toyota Scion, and each time our buying experience is nothing but positive. We never feel pressured to purchase, or to spend more than we are comfortable. Matt and Josh have both been amazing in helping our family to find the perfect vehicle to fit our changing needs, including installing our carseat in each vehicle we were interested in! We always genuinely feel we are getting a great deal when we buy a new car. We will continue to buy all our vehicles from this location and recommend it to anyone who is in the market. More
Thanks Nick and Robert. Nick assisted me in purchasing a used 14 Tundra. He made the process of buying my truck quick and easy. Robert helped me in getting a great rate. I ca Nick assisted me in purchasing a used 14 Tundra. He made the process of buying my truck quick and easy. Robert helped me in getting a great rate. I can not thank them enough. I will recommend my friend and family to purchase vehicles with Nick. More
Nick is awesome Nick is extremely honest in his dealings. I know when he comes out with the offer he is giving me the best offer available right off the bat. He doe Nick is extremely honest in his dealings. I know when he comes out with the offer he is giving me the best offer available right off the bat. He does things out front and I appreciate that immensely. It is truly refreshing to deal with a professional who has your interests at heart and deals with you honestly and openly. Also he makes sure to work with you on closing the deal no feeling like a prisoner at the dealership he lets you go get stuff done while they deal with the paperwork and no waiting around. Always a great experience dealing with Nick. Thanks once again for a great car buying experience. More