Newbold Toyota
O'Fallon, IL
Filter Reviews by Keyword
By Type
1,564 Reviews of Newbold Toyota
Great experience from real people I'm a regular down to earth guy and I was apprehensive at first, I thought I was gonna have to deal with a robot that was gonna try and push a car on I'm a regular down to earth guy and I was apprehensive at first, I thought I was gonna have to deal with a robot that was gonna try and push a car on us that we didn't want.. then can Josh.. the most down to earth guy you'd ever want to meet. He was everything you want in a salesman, intelligence, careful and funny! Definitely a person I'd recommend to buy a car from or shoot some pool with .. More
5 stars in every way Mike R., Terry G, and Micah ... all very professional and courteous through each step of the way. Great experience from scheduling an appointment in Mike R., Terry G, and Micah ... all very professional and courteous through each step of the way. Great experience from scheduling an appointment in advance for me to see the 1 vehicle I was interested in, through the test drive, answering questions, setting up my Bluetooth, radio, etc. in the vehicle and finally the paperwork to finalize the sale. More
First experience with Newbold, and Toyota. I was impressed with the courtesy and help provided by the sales consultants, in making my decision. Josh did a great job providing me answers to my I was impressed with the courtesy and help provided by the sales consultants, in making my decision. Josh did a great job providing me answers to my many questions, particularly since this was my first Toyota. I had initially considered several different vehicles including the Toyota. I feel that this purchase is a very cost effective choice, considering price, reliability, consumer satification, and shallow depreciation curve. More
Purchase of 2017 RAV4 XLE David Twigg handled the purchase of our 2017 RAV4XLE professionally and competently from greeting us at the door to introducing me to Mr. Grinder, who David Twigg handled the purchase of our 2017 RAV4XLE professionally and competently from greeting us at the door to introducing me to Mr. Grinder, who completed the paperwork and handed us the keys. All of our questions were answered promptly and concisely. Further, we were given the opportunity to drive three vehicles, for I was originally interested in purchasing a Tacoma to replace the 2011 RAV4 Limited that we had purchased from Newbold. Options were explained with the aid of tablet-type presentations and electronic selection. As a result, making choices was easy with only mild pressure to select certain options in which we had little interest. The fact that we had not expected to drive away from the dealership with a new vehicle on a Friday afternoon occurred because the dealership was prepared to complete the transaction once we had made our decision and explained the limitations that were imposed because we did not have all of the paperwork that we needed to provide to complete the transfer of our 2011 RAV4 to the dealership. Everything went about as smoothly as one could hope. More
Excellent treatment! We went on a scouting mssion for a Rav4 hybrid - Dave Twigg answered all our questions and was easy to work with - didn't push! We went on a scouting mssion for a Rav4 hybrid - Dave Twigg answered all our questions and was easy to work with - didn't push! More
New Toyota Prius Nick Erlinger helped us get the car we wanted. The best sales person we ever had and would highly recommend Nick and the dealership. Thank you Nick Erlinger helped us get the car we wanted. The best sales person we ever had and would highly recommend Nick and the dealership. Thank you More
Very professional yet personable Very pleased dealing with Mark Wakeford. My wife and I found him very easy to work with. Not pushy, very knowledgeable. He actually made purchasing Very pleased dealing with Mark Wakeford. My wife and I found him very easy to work with. Not pushy, very knowledgeable. He actually made purchasing a new car fun. More
10/10 recommend I went to trade in my vehicle and got a great deal on my new car, the whole process was quick and easy! I definitely recommend this dealership to anyo I went to trade in my vehicle and got a great deal on my new car, the whole process was quick and easy! I definitely recommend this dealership to anyone looking for a new car and great rate. More
Personable and Professional Our second Toyota bought with Mark's assistance. Mark always has time for us even though we come in repeatedly over many months. Every time we are g Our second Toyota bought with Mark's assistance. Mark always has time for us even though we come in repeatedly over many months. Every time we are greeted with smiles and warmth. A comfortable and easy buying experience. More
Great Service and treatment I had the pleasure of working with Matt to purchase my first Toyota. Matt was so knowledgeable and low pressure. I really enjoyed working with Him a I had the pleasure of working with Matt to purchase my first Toyota. Matt was so knowledgeable and low pressure. I really enjoyed working with Him and Newbold. Thanks, Bill Curtis More