Newark Toyota World

I purchased a new Tacoma last year. Overall the process was fine. Norma dealer pressure but nothing crazy. Service department has been easy enough to work with. Easy scheduling options and nice service c was fine. Norma dealer pressure but nothing crazy. Service department has been easy enough to work with. Easy scheduling options and nice service center. On two occasions now after getting my truck back the cab has a cigarette smell. No one smoked in it, I would have changed my rating if so. But obviously the tech smokes and transferred some of the snell from his clothes to my truck. I can’t overestimate how much I hate that smell. More

good but not perfect Easy, quick check-in. Service performed in reasonable time and price. Waiting area comfortable but wish TV could be silenced. Hot chocolate in the Easy, quick check-in. Service performed in reasonable time and price. Waiting area comfortable but wish TV could be silenced. Hot chocolate in the waiting area would be nice (I don't like coffee or tea). Appointment was made ~ 2 weeks in advance and a GPS upgrade was requested. Appointment scheduler did not indicate a problem with this. During service work, however, I learned no updated map had been ordered and no new map was created during 2019. I was advised to wait until a new map for 2020 was available, although there was no indication when this might occur. Apparently this is a corporate problem. However, why couldn't I have been told this when I made the appointment or sometime before the service date and why aren't new GPS maps created every year? More

I purchased my vehicle at Newark ToyotaWorld with Mr Eric Mosley. I had the best experience and will refer to family and friends! Lisa Spence Mosley. I had the best experience and will refer to family and friends! Lisa Spence More

Purchased my first sienna, we have been an odyssey driver for over a decade And the new odyssey was a turn off with their interior design, so we decided to try out the sienna, so far it is great, more room, for over a decade And the new odyssey was a turn off with their interior design, so we decided to try out the sienna, so far it is great, more room, smoother ride and much better looking than the odyssey. One thing I should have done is pay closer attention to the features such as the lack of memory seating which is very helpful for two drivers one being shorter than the other, but that’s my fault. The sales staff that helped me through out this process was very helpful, knowledgeable and very caring to what I wanted in a vehicle. I would highly recommend anyone that needs a new vehicle to Newark Toyota 100%. More

Ken was really helpful and he made sure that we are happy on our decision. He was friendly, professional and patient while we are taking long time to make our decision. He made our process less stresssful th on our decision. He was friendly, professional and patient while we are taking long time to make our decision. He made our process less stresssful than it would. More

Great Service Dave Ferguson was the service manager who helped me on Saturday. This is the second time he has assisted on my behalf when I have taken one of my vehi Dave Ferguson was the service manager who helped me on Saturday. This is the second time he has assisted on my behalf when I have taken one of my vehicles in for maintenance care. He kept me informed on the progress of the work being done. Dave also took the time to explain everything at the end of my visit. More

Excellent Service Dave Ferguson was my service representative for the 10,000 mile service. He was very polite and professional and easy to talk to. He explained every Dave Ferguson was my service representative for the 10,000 mile service. He was very polite and professional and easy to talk to. He explained everything that would be done for the service and gave excellent advice for future services for our car. Thank you Dave. More

Great service Ken was professional and fun to work with and felt he had my best interests in mind. The process did take a little longer than I anticipated but overa Ken was professional and fun to work with and felt he had my best interests in mind. The process did take a little longer than I anticipated but overall a great experience. Now, if my tag transfer comes through with no issues then this experience goes from great to excellent. More

Reliable Service Bill Chaffee is our service representative and always obliging and courteous. Keeps up well informed on the service for both our 2001 Avalon & 2007 Hi Bill Chaffee is our service representative and always obliging and courteous. Keeps up well informed on the service for both our 2001 Avalon & 2007 Highlander. Neither one of our cars have never left us stranded. A true test to the service we receive and to the quality of both cars. Well done Mr. Bill. More

Top Notch Service I have been taking my vehicles here for service for the last 5 years and have never received anything less than first class service. I will continue I have been taking my vehicles here for service for the last 5 years and have never received anything less than first class service. I will continue to use Newark Toyota World for years to come. More