Newark Toyota World

Very Happy Everyone was very professional. I must admit that it cost me less and was done faster than I had anticipated. Over all I was extremely happy. Everyone was very professional. I must admit that it cost me less and was done faster than I had anticipated. Over all I was extremely happy. More

outstanding service in every way When I arrived at Toyota World I was greeted by James Baldus who corrected the problem I had with my car. then he suggested that I should consider h When I arrived at Toyota World I was greeted by James Baldus who corrected the problem I had with my car. then he suggested that I should consider having any service my car need since he corrected the main problem. The additional service was handled quickly and with great care. Can't say enough about the great service. More

"Top of the line professional, outstanding Team Players" I was greeted by Wess, we went over the window covers and the matts being installed. Very happy with the work and the service. Kudos to Wess and hi I was greeted by Wess, we went over the window covers and the matts being installed. Very happy with the work and the service. Kudos to Wess and his expertise:) More

Professional, friendly and involved. I prescheduled my service appointment and received a confirmation. I was early but taken in and prosessed immediately. The Tech asked detailed questio I prescheduled my service appointment and received a confirmation. I was early but taken in and prosessed immediately. The Tech asked detailed questions to determine what to be done. I was shown around the area and thru the waiting room describing all the customer comforts. Service was completed in a timely fashion at a reasonable cost, with a detailed description of what was done. I was made a member of the points club and received good info about it. The last but also important help was to have my cell connected to my 4runner"s bluetooth. I tried but failed. The tech did it quickly and described what to do if I had problems again. He also said I could come back, if needed. Overall a great day at Newark Toyota World. More

90 minutes for an oil change and tire rotation?? Scheduled appt. on-line. They did a nice job of reminding me of appt. via text, email an phone. I was on time for appt. 55 minutes in they asked m Scheduled appt. on-line. They did a nice job of reminding me of appt. via text, email an phone. I was on time for appt. 55 minutes in they asked me if I desired fuel injection service....told them no. 35 minutes later.....my car was complete. This was for an oil change and tire rotation only (and not a free service...one of which I paid for). Service advisor apologized. Said they were running behind. Proper protocol is to tell a customer that when they arrive and allow the customer to make the decision to re-schedule. I valued their time and showed up on time. I expect to be treated with the same respect. Very disappointing. More

wonderful Bruce Low made our experience fast and painless. We were in and out of the dealership with our new car quickly and will come back for all ned cars Bruce Low made our experience fast and painless. We were in and out of the dealership with our new car quickly and will come back for all ned cars More

Excellent service I brought my husband's truck in for brake pad work and recall work. James was my customer service person. After several hours, he came back out to tel I brought my husband's truck in for brake pad work and recall work. James was my customer service person. After several hours, he came back out to tell me that one of the recalls would take over 2.5 -3 more hours. I had a doctor appt that I couldn't reschedule. He secured a car rental for me so I didn't miss that appointment. He really went out of his way that day to do that and to explain in detail everything the truck needed. I really appreciated it. More

2015 RAV4 regular maintenance. Very professional service representative and good mannered. No sales pitch. The service length of time was as promised (1 hou), which is fairly quick Very professional service representative and good mannered. No sales pitch. The service length of time was as promised (1 hou), which is fairly quick considering I made an appointment. More

Auto Body Repairs I had two vehicles damaged by inattentive drivers in a two week span. I chose NAW Collision Center to repair both. The estimates for repairs were ac I had two vehicles damaged by inattentive drivers in a two week span. I chose NAW Collision Center to repair both. The estimates for repairs were accurate to the penny, the quality of the repairs was excellent, and both vehicles were returned when promised. I would highly recommend them! Dr. James D'Amato Newark, DE More

My visit at the dealership is always good experience I bought my RAV 4 from this dealership, although I moved to Smyrna but I still bring my vehicle to Toyota Newark World even for Oil Change I bought my RAV 4 from this dealership, although I moved to Smyrna but I still bring my vehicle to Toyota Newark World even for Oil Change More