Newark Toyota World

Brought car in for service . Service advisor Dave Ferguson was very helpful and patient. Hecanswered all my questions making my decisions easier and the overall experience a good Service advisor Dave Ferguson was very helpful and patient. Hecanswered all my questions making my decisions easier and the overall experience a good one . . More

Dave F and the service team have always listened well and taken care of my concerns. Waiting area is clean and comfortable. taken care of my concerns. Waiting area is clean and comfortable. More

3rd time working with Mark Truong. He is excellent, thorough and cares about his customers. Aaron made the paperwork and finalization quick and easy. I appreciate his honesty and patie He is excellent, thorough and cares about his customers. Aaron made the paperwork and finalization quick and easy. I appreciate his honesty and patience, as I had many questions. More

I arrived at 8am for oil change abd tire rotation. Welcomed and shown to waiting area and within 40 minutes, service was complete. Very satisfied Welcomed and shown to waiting area and within 40 minutes, service was complete. Very satisfied More

The customer service that Dave Ferguson has ALWAYS provided me over the years at Newark Toyota World is absolutely the very best that I have ever received in my 45+ years of many many various dealersh provided me over the years at Newark Toyota World is absolutely the very best that I have ever received in my 45+ years of many many various dealership service experiences. Newark Toyota World is very fortunate to have him - Dave Ferguson is a 15 out of 10!!! More

Had good experience,in and out in 2 hours and no pressure to do unnecessary work on truck, will be back in spring to do unnecessary work on truck, will be back in spring More

Always have a great experience at this dealer, quick and easy. Waiting room is nice. easy. Waiting room is nice. More

I already enjoyed this establishment because of their timeliness and professionalism but Dave Ferguson took that a step above with his personal attention to my car and experience. I enjoyed talking with timeliness and professionalism but Dave Ferguson took that a step above with his personal attention to my car and experience. I enjoyed talking with him and he got my car done sooner than anticipated! 10/10 experience, highly recommend! More

Dave Ferguson at Service is one of the most professional, Honest , knowledgeable & customer focused individual. He is a very trustworthy & hardworking person. Enjoy seeing him and he is man of his word. Max Honest , knowledgeable & customer focused individual. He is a very trustworthy & hardworking person. Enjoy seeing him and he is man of his word. Maximilian Safarpour More

Dropped my vehicle overnight for oil change. I was called the next day at 3pm to pickup my vehicle and paid for synthetic oil change. Upon getting home decided to checked stick oil was not fresh I was called the next day at 3pm to pickup my vehicle and paid for synthetic oil change. Upon getting home decided to checked stick oil was not fresh and oil filter was untouched. Apparently technician forgot to change oil and paid. I wonder how many customers are paying for oil change service that's not down. This will be my last time taking my vehicle for service at this dealership. BE WARNED More