New Rochelle Toyota

Put a deposit down and waited a month for the car it finally came and they sold it to somebody else with not even a call to say that they where selling it go some else this place sucks finally came and they sold it to somebody else with not even a call to say that they where selling it go some else this place sucks More

Aaron Tejada was our salesperson and we were extremely pleased with his informative answers to our many questions. He is a polite and very easy to work with young man. We love our new car and will defin pleased with his informative answers to our many questions. He is a polite and very easy to work with young man. We love our new car and will definitely recommend the dealership to our friends. Especially Aaron ! More

Walter Smith is the best. He gives me options, explains everything, and allows me to keep my car maintained while on a fixed income. He gives me options, explains everything, and allows me to keep my car maintained while on a fixed income. More

Worst experience. Wish I could give zero stars. Took a deposit from me for a Grand Highlander Hybrid which they told me I would have in one month, but the car never ar Wish I could give zero stars. Took a deposit from me for a Grand Highlander Hybrid which they told me I would have in one month, but the car never arrived (apparently it was inexplicably delayed). Always had to wait on hold for 30 minutes to an hour, just to have someone tell me they would get back to me later that day on the status, and they never would. I finally gave up, but never got my deposit back. Gave them my info three different times, they said they would handle that day, and they never returned the money. I finally gave up (again) and disputed the charge on my credit card. More

I recently visited the Toyota dealership service department for an oil change and tire rotation, but ended up having additional repairs done to my vehicle. Despite not being fully satisfied with the department for an oil change and tire rotation, but ended up having additional repairs done to my vehicle. Despite not being fully satisfied with the establishment, the standout experience was the service advisor, Robert Omelia. He was exceptionally professional, respectful, welcoming, good-spirited, understanding, and kind. His remarkable treatment and service are the sole reason I would consider returning. As someone who typically doesn't leave reviews, I felt compelled to share my positive experience due to Robert's outstanding service. More

I Dealt with Esther she was Terrific. I had to order my vehicle and she kept me informed each step of the way. She was also very considerate of my time. I was short on time, and she kept I had to order my vehicle and she kept me informed each step of the way. She was also very considerate of my time. I was short on time, and she kept it moving. Understood that my time was valuable, and I appreciate that more than anything. The car was delivered to me ahead of time and all was a wonderful experience. Thank you, Toyota, and most of all thank you Esther!! Would Highly recommend this dealership More

Leon provided great service when purchasing a new car. I will recommend him to my family and friends! I will recommend him to my family and friends! More

This dealership service center is awful and very irresponsible. I bought a brand new car and the trunk stopped working after a month and already 3 months I am waiting for they gonna fix it, they cou irresponsible. I bought a brand new car and the trunk stopped working after a month and already 3 months I am waiting for they gonna fix it, they could not fix it in the service center and told me would need to send it to the body shop but they could not provide me substitute car and they are not sure how many days the repair will take. Until now I have been waiting call back from the service center, regarding the available car that I can leave for repair. This is very frustrating, you are paying monthly payments but can not use your car. More

Best dealership in westchester for sure. They helped me with all of my questions and i drive new car They helped me with all of my questions and i drive new car More

i had a wonderful experience at new Rochelle Toyota. I worked with Esther and John they were extremely helpful and worked quite fast. most dealership visits are exhausting and time consuming but not thi I worked with Esther and John they were extremely helpful and worked quite fast. most dealership visits are exhausting and time consuming but not this one. I will be recommending all my friends and family to them. 5 stars across the board More