
New Rochelle Toyota
New Rochelle, NY
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2013 Certified Prius Plugin Found this dealer through Autotrader & spoke with Mario as they were lowest price/mileage for the car I was looking for. Great experience, althou Found this dealer through Autotrader & spoke with Mario as they were lowest price/mileage for the car I was looking for. Great experience, although slightly delayed on my end (I was moving & didn't yet have my new state driver's license). Mario was very nice, took a deposit and walked through what was needed. He even picked me up at the train station a few blocks away so I could sign relevant papers and be on my way. John in finance got me a good deal including a warranty & had Toyota finance match an external bank for a better deal. Sales & Finance were flawless. I'm taking one star off on cleaning the car prior to delivery - my kids quickly found a package of prior-owner cookies in the seat back pocket, & there's something sticky and gross all over the glove box and the owner's manual. The gas tank was full and the outside clean, but I don't think the car saw a vacuum recently. Given how fast they were able to get me in and out (and that a quick full service car wash solves all manner of ills), this should not detract from an otherwise great and efficient experience. More
Very good buying experience My new car buying experience ended happily when visited N.R. Toyota. There I dealt with Patti Zimon who proved very straightforward and honest. I am My new car buying experience ended happily when visited N.R. Toyota. There I dealt with Patti Zimon who proved very straightforward and honest. I am very pleased with my purchase and am sold on Toyotas. Barbara More
Highly recommended! My wife and I recently purchased a pre-owned 2016 Toyota Highlander LE Plus from New Rochelle Toyota. Our salesperson, Mario Diana was fantastic. He u My wife and I recently purchased a pre-owned 2016 Toyota Highlander LE Plus from New Rochelle Toyota. Our salesperson, Mario Diana was fantastic. He understood our needs as first time car buyers, and was able to help us at every step of the process. He went 'above and beyond' on the day that we purchased our car, including going out of his way to drive us 20 miles to return our borrowed car. New Rochelle Toyota is surprisingly no pressure, which made our decision very easy. I highly recommend New Rochelle Toyota -- in particular Mario Diana. He's an all-around gentleman with deep institutional knowledge of matching buyers with the right pre-owned vehicle. More
Great Experience Went to this dealership because of their NO FEES policy and I was very impress by how honest they do business here.They DID NOT have any fees. My sale Went to this dealership because of their NO FEES policy and I was very impress by how honest they do business here.They DID NOT have any fees. My sales person Bryan Santana who was very patient and kind help me find the right car within my budget. Him along side with the managers guided me through the entire process and made sure I was comfortable during the entire process. Definitely will recommend this dealership to any family member or friend looking for a toyota. Great Place for business. More
The best Overall Service! I have been going to Toyota for many years now and I always go to see Celeste! She is kind, honest, and always gives the best price. I always go back I have been going to Toyota for many years now and I always go to see Celeste! She is kind, honest, and always gives the best price. I always go back to her because she helps me and I don't feel pressured to purchase a vehicle. I have recommended everyone I know to her because she really is the best there! Celeste has been at Toyota for more than 15 years and that shows she is dedicated to her dealership and that she believes in the Toyota product! Looking for the best deal and someone who is going to make you feel at home Celeste is your person! More
Wonderful experience I purchased a vehicle from this dealership on 8/30. The process was very smooth. Both the sales associate Frank W and sales manager Shay M. were very I purchased a vehicle from this dealership on 8/30. The process was very smooth. Both the sales associate Frank W and sales manager Shay M. were very efficient and friendly. I would definitely recommend this dealership to others especially if they want affordable and quality service. Danyel B. More
awesome Brian Santana was very patient with me and helped me find the best car. Everyone at the dealership was super nice!! I would definitely recommend Toyot Brian Santana was very patient with me and helped me find the best car. Everyone at the dealership was super nice!! I would definitely recommend Toyota new Rochelle ny More
New Rochelle Customer The curtious and friendly way your representative treated my son and I made us feel like we mattered to your business. He was not only professional b The curtious and friendly way your representative treated my son and I made us feel like we mattered to your business. He was not only professional but enquired about our summer vacation. More
Great Management! I had negatively reviewed New Rochelle Toyota. At which point I was personally contacted by General Sales Manager Shay Mehta. I had never witnessed I had negatively reviewed New Rochelle Toyota. At which point I was personally contacted by General Sales Manager Shay Mehta. I had never witnessed a management official amend a wrong so diligently and professionally. Mr. Shay addressed my concerns in a thorough manner using all the information available to him. Unlike most dealerships he didn't respond to my review with a "Please call me at your earliest convenience so we can discuss this matter." I am once again a happy Toyota customer. I will definitely be doing business with New Rochelle Toyota, especially given the FACT that what you see is what you pay. More
This dealership is the best! I have been leasing from New Rochelle Toyota for the past 9 years and today just leased my 4th Toyota Corolla. I have always been extremely happy doi I have been leasing from New Rochelle Toyota for the past 9 years and today just leased my 4th Toyota Corolla. I have always been extremely happy doing business with them and today was no exception. As always, both the service and professionalism were above reproach. Mr. Billy Memisovski and Mr. Jhonattan Cabrera went above and beyond in assisting me with my purchase. More