
New Rochelle Toyota
New Rochelle, NY
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First time buyer Got a great price on my Honda Accord! Great customer service! Bryan was amazing to work with. Would definitely recommend my friends and family over. Got a great price on my Honda Accord! Great customer service! Bryan was amazing to work with. Would definitely recommend my friends and family over. More
Excellent Got a great price on my Highlander! Staff was accommodating, knowledgeable, and friendly. I would definitely go back there for my next car or send my Got a great price on my Highlander! Staff was accommodating, knowledgeable, and friendly. I would definitely go back there for my next car or send my family to get theirs. More
Awesome Service Department! The entire service crew consists of friendly, courteous individuals! Since I got my 2000 Camry a little over 2 years ago, I have pleasantly surprised The entire service crew consists of friendly, courteous individuals! Since I got my 2000 Camry a little over 2 years ago, I have pleasantly surprised with the service. From the Service Manager to the Assistant Service Manager to the Service Writers to the drivers that first greet me when I pull in for service... all top-notch! They are the reason that I service and repair my car ONLY at New Rochelle Toyota! More
Great Customer Service One of my best customer service experience purchasing a car. Bryan Santana and Darnell was great to work with. Both demonstrated professionalism an One of my best customer service experience purchasing a car. Bryan Santana and Darnell was great to work with. Both demonstrated professionalism and kindness equally. I most certainly would recommend anyone buying a new car to ask for Bryan and Darnell. More
Best car buying experience ever ! I found the experience to be Stress free. Bryan was very pleasant and helpful from the moment I sat down. I look forward to continuing my relationsh I found the experience to be Stress free. Bryan was very pleasant and helpful from the moment I sat down. I look forward to continuing my relationship with this dealership. More
They overcharge for small jobs -like replacing a little bulb I went in for a NY State Inspection for 37 dollars. They purportedly found two corner lights (blinker lights out) 3 dollars per bulb. They charg I went in for a NY State Inspection for 37 dollars. They purportedly found two corner lights (blinker lights out) 3 dollars per bulb. They charged me 83.23 to replace these bulbs. I went to Mavis immediately after, and they showed me how easy it is to change these bulbs, literally 10 seconds. So actually NeW Rochelle invites you in for an insepection, find something wrong and then overcharge. 6 months ago they wanted to charge me twice the amount that Mavis charges for an oil change. Luckily, I first inquired with Mavis and hed the job done there. New Rochelle Mavis, your go to place! More
2013 Certified Prius Plugin Found this dealer through Autotrader & spoke with Mario as they were lowest price/mileage for the car I was looking for. Great experience, althou Found this dealer through Autotrader & spoke with Mario as they were lowest price/mileage for the car I was looking for. Great experience, although slightly delayed on my end (I was moving & didn't yet have my new state driver's license). Mario was very nice, took a deposit and walked through what was needed. He even picked me up at the train station a few blocks away so I could sign relevant papers and be on my way. John in finance got me a good deal including a warranty & had Toyota finance match an external bank for a better deal. Sales & Finance were flawless. I'm taking one star off on cleaning the car prior to delivery - my kids quickly found a package of prior-owner cookies in the seat back pocket, & there's something sticky and gross all over the glove box and the owner's manual. The gas tank was full and the outside clean, but I don't think the car saw a vacuum recently. Given how fast they were able to get me in and out (and that a quick full service car wash solves all manner of ills), this should not detract from an otherwise great and efficient experience. More
Very good buying experience My new car buying experience ended happily when visited N.R. Toyota. There I dealt with Patti Zimon who proved very straightforward and honest. I am My new car buying experience ended happily when visited N.R. Toyota. There I dealt with Patti Zimon who proved very straightforward and honest. I am very pleased with my purchase and am sold on Toyotas. Barbara More
Highly recommended! My wife and I recently purchased a pre-owned 2016 Toyota Highlander LE Plus from New Rochelle Toyota. Our salesperson, Mario Diana was fantastic. He u My wife and I recently purchased a pre-owned 2016 Toyota Highlander LE Plus from New Rochelle Toyota. Our salesperson, Mario Diana was fantastic. He understood our needs as first time car buyers, and was able to help us at every step of the process. He went 'above and beyond' on the day that we purchased our car, including going out of his way to drive us 20 miles to return our borrowed car. New Rochelle Toyota is surprisingly no pressure, which made our decision very easy. I highly recommend New Rochelle Toyota -- in particular Mario Diana. He's an all-around gentleman with deep institutional knowledge of matching buyers with the right pre-owned vehicle. More
Great Experience Went to this dealership because of their NO FEES policy and I was very impress by how honest they do business here.They DID NOT have any fees. My sale Went to this dealership because of their NO FEES policy and I was very impress by how honest they do business here.They DID NOT have any fees. My sales person Bryan Santana who was very patient and kind help me find the right car within my budget. Him along side with the managers guided me through the entire process and made sure I was comfortable during the entire process. Definitely will recommend this dealership to any family member or friend looking for a toyota. Great Place for business. More