New Motors
Erie, PA
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1,979 Reviews of New Motors
I leased an Outback strictly on the presentation of Carol Bianchi, one of your fine salespersons at New Motors. She was superb during the test drive and effectively prodded me into appreciating the strengths Bianchi, one of your fine salespersons at New Motors. She was superb during the test drive and effectively prodded me into appreciating the strengths of the vehicle. Handling, comfort, smoothness, feel of the road, gas mileage, snow handling,... etc. Not to mention Carol's very pleasant personality. By the time we returned, I was sold. My experience since leasing the Outback? Having a bit of spinal stenosis, in the past, on longer trips I would hobble around for a while after getting out of the car until my back would stretch out. Recently, I've taken several trips to Cleveland Clinic and was quite surprised that I got out of the Outback and walked like a champ,... thanks to the heated lumber seats and a great ride. What a pleasure it was. I'm totally satisfied with my decision to lease the Subaru Outback. It's a very impressive vehicle. And if I don't miss my guess, New Motors will get some additional business from my lease. My son Bob and I owned Car Care II, a car wash and detail shop on west 8th Street. My Outback is black, but because of our business, it will always look clean, shiny and great. I park it right out front where all of customers can see it (400-500 per day). You wouldn't believe the number of good comments I receive on the vehicle. I express my complete satisfaction with the Outback to our customers and a number of them have expressed on interest in pursuing one for themselves. I give each of them Carol Bianchi's name and endorse her professional presentation. As a matter of fact, if I could have a supply of Carol's business cards, I would be more than happy to hand them out to any of our interested customers. Lastly, thank you, Carol, for your efforts in leasing me the Outback. I couldn't be happier. The Ford Escape that I had leased previously, doesn't even begin to hold a candle to the Subaru Outback. Job well done! More
We are very happy with the purchase of our 2011 Sorento. The dealer had to search for weeks to find the color and interior we wanted. The entire staff at New Motors did a great job and I will be sending mor The dealer had to search for weeks to find the color and interior we wanted. The entire staff at New Motors did a great job and I will be sending more family and friends to this dealership. Larry New, Jim Valone and Ron Ellis did an excellent job and provided great service. More
Andrew was very attentive, informative, understanding and stayed in touch throughout the process without being overbearing. His Manager was very obliging and offered to help us out while we waited for our 2 stayed in touch throughout the process without being overbearing. His Manager was very obliging and offered to help us out while we waited for our 2011 Sorento to come in. The finance person, Mr Vollant was very informative in helping evaluate additional options available to us. More
We had a wonderful experience at this dealership. My husband I were looking to trade in my Honda Accord for a four wheel drive vehicle with more ground clearance, and we got a Subaru Forester, which we husband I were looking to trade in my Honda Accord for a four wheel drive vehicle with more ground clearance, and we got a Subaru Forester, which we really love. The salesman we worked with, Phil Glass, was exceptionally good at helping us decide on this vehicle and he answered any and all qeustions we had. I would recommend this dealership, and Subaru vehicles, to anyone looking for a new car. More
We've purchased and leased vehicles from New Motors in the past, and have come to know some of the staff. We've had our vehicles serviced at New Motors in the past, and have found the work of the service the past, and have come to know some of the staff. We've had our vehicles serviced at New Motors in the past, and have found the work of the service department to very good. More than that the service department has treated us very well. In recently leasing a new car for my wife, the freindliness of the service department was an important factor in my leasing the car from New Motors. The previous salesman we worked with we liked very much, as he assisted us in taking European delivery of our 5 Series. He since retired, and the new salesman we worked with we found very knowledgeable and pleasant to work with. The dealership let us know that they were eager for our business (which we appreciated), but not overly aggressive or pushy in terms of closing the deal. I should also add that I like dealer's website. It contains up to date informaation. I was tracking their new inventory, as I was looking for a blue X5 for my wife. I knew when it came into their inventory and we called the dealer immediately. I would recommend this dealer to my friends, family and business colleagues. More
I hated the idea of having to buy a new car. But with a new family to transport safely, I was left with little options. The management and sales team at New Motors made my experience as painless as possi new family to transport safely, I was left with little options. The management and sales team at New Motors made my experience as painless as possible. “Coach” Phillip Glass (salesman) exuded professionalism, patience and class. He was a gentleman throughout the entire process. His diligence and effort is not only noted, but it was also much appreciated. I knew that I would walk (rather drive) away from this process with a new vehicle, but I did not imagine I would also gain a friend. I would highly recommend New Motors to any of my family and friends and will definitely be a returning costumer in the future. More
Having not bought a car in 15 years, I was anxious about bickering with a dealer to find the right deal. On the other hand, I had a limited budget, and needed a reliable, AWD vehicle for our challenging win bickering with a dealer to find the right deal. On the other hand, I had a limited budget, and needed a reliable, AWD vehicle for our challenging winter weather. On our first visit, I asked to simply test drive a car, explained I was test driving cars for a weekend, then coming back to revisit my favorite two. Phil thoroughly explained the car, took us on a long drive, answered all my questions, and then took me at my word - no pressure, just a simple card and hope to see you back soon. He did - two weeks later we revisited, talked through financing and I took home my beautiful new Forester. I found the entire staff to be friendly, knowledgeable and easy to work with. And I love my little SUV. More
After researching through vehix, and seeing several used subaru foresters in 2 other dealerships, i was convinced by Mindy Moses to give new motors a try.She provided 3 vehicles on line for me to see.When i subaru foresters in 2 other dealerships, i was convinced by Mindy Moses to give new motors a try.She provided 3 vehicles on line for me to see.When i arrived these vehicles were not there to be seen!Ron Ellis assumed the task of telling me this discouraging news....along with a cup of coffee.We did make a deal for the car,at the price i wanted,and Ron drove the car [ one hr.ride ] to my home ! Now that is what i call service ! More
Excellent Internet Sales Team!!! Awesome Sales Staff!!! Great Service Department!!! Friendliness of Staff is Outstanding!!! Customer Service A++ Quality Work at an Exceptional Price!!! Very Competitiv Great Service Department!!! Friendliness of Staff is Outstanding!!! Customer Service A++ Quality Work at an Exceptional Price!!! Very Competitive Pricing with competition!!! A++++ Dealer would definitley do business with again, and would Highly Recommend!!! More