New Motors

Making the Right Turn I was referred to this New Motors Dealership by my brother. I was skeptical at first because I haven't really dealt with having to buy a used car befo I was referred to this New Motors Dealership by my brother. I was skeptical at first because I haven't really dealt with having to buy a used car before. My first day there I met Allen who handles the financing part and then I met Tony who shows me the cars. Tony showed me three cars and out of the three cars I fell in love with one. It was a Jeep, sun roof top, powered windows, etc. I just loved everything about it. I took the Jeep for a test drive and noticed the heater in the car wasn't working. When we made it back to the dealership the workers who fix broken things was relieved that we had brought it back. They knew already the heater was broken, I felt relieved because that showed me that they know what's going on with all there cars. Before we left they said they would contact us and let us know when the heater was fixed. After a couple days I ended up calling because I wanted to know what was going on. Tony ended up telling me that they sold the Jeep. I was heart broken (maybe a little disappointed) I really liked that car and to know that it was purchased was frustrating. The same day we came back to find me another car. Coincidentally they had pulled a car for me and had it ready to be test driven. Right off the back this car was definitely me, from the sun roof to the Bluetooth technology down to the heated seats. I really liked this one, but I didn't want to get my hopes up like before. The only issue was I saw the engine light on. Allen sat down with us layed out all the details, he explained how much the car was worth and he and Tony felt bad about what happened, but they would help me. They did the inspection and took it over to the local Ford Dealership, got the engine light off and I can honestly say I don't regret any of it. Even though things started off rocky I can honestly say I wouldn't have had it any other way. Along the way I sat down with Kevin and Brian who works in financing and they were so nice and apologetic about the situation. It just made me feel happy and felt appreciated and cared for. I made the right turn and I would do it all over again. More

Buying experience All aspects of this dealership are excellent. They didn't waste my time.From sales to finance and service, all excellent. Any questions my wife or I All aspects of this dealership are excellent. They didn't waste my time.From sales to finance and service, all excellent. Any questions my wife or I had were answered and it was nice to have a bMW genius. More

Best car buying experience we've ever had, hands down! From the time we called to schedule an appointment to the time we drove our new Forester off the lot, we were completely blown away with New Motors. From the time we called to schedule an appointment to the time we drove our new Forester off the lot, we were completely blown away with New Motors. Every employee we encountered was super helpful and professional. Keith was extremely helpful, knowledgeable and efficient. Allen, who took care of our financing was great as well. We were really impressed with the whole experience. We will definitely use New Motors for our service needs and any future vehicle purchases. More

Excellent experience Steve Quinn and Allen Yingling were first class. It was a fully enjoyable experience. They are professionals and I will be back in the future. Steve Quinn and Allen Yingling were first class. It was a fully enjoyable experience. They are professionals and I will be back in the future. More

Very nice to work with New Motors of Erie is a very nice dealership and everyone was friendly and helpful. The reason for 4 stars rather than 5 is I think it would have bee New Motors of Erie is a very nice dealership and everyone was friendly and helpful. The reason for 4 stars rather than 5 is I think it would have been nice if they would have called us about the price-drop since they knew we were seriously looking at the vehicle, rather than me finding it for myself on Cargurus. More

The purchase experience was exceptional. The attitude, knowledge, and experience of the New motors staff combined with their commitment to customer satisfaction resulted in a very satisfying The attitude, knowledge, and experience of the New motors staff combined with their commitment to customer satisfaction resulted in a very satisfying buying experience for me. I will definitely work wit them on my next vehicle purchase. More

really great dealership New Motors is a dealer that goes went over the top do what is right for there costumers. they did everything to make sure I was taking care of. New Motors is a dealer that goes went over the top do what is right for there costumers. they did everything to make sure I was taking care of. More

Very happy experience. We recently purchased a used Subaru Forrester from your dealership. We worked with Mike Francis and were very happy with our experience. Mike was ve We recently purchased a used Subaru Forrester from your dealership. We worked with Mike Francis and were very happy with our experience. Mike was very organized and the whole purchase process was very streamlined. We love the vehicle and will be returning to New Motors in the future. Karen Gooley More

New Motors is the Best The sales staff, finance department, and service department bend over backward to help. I would recommend them highly. My husband, children, and I a The sales staff, finance department, and service department bend over backward to help. I would recommend them highly. My husband, children, and I all drive or have driven BMW's so we love the brand. New Motors has met all my expectations for what a BMW Dealership should provide. More

My third purchase from New Motors My first two purchases were Volkswagen Passat TDIs and I loved them both, but the TDI buyback deal was too good to pass up. I'm retired. live alone, My first two purchases were Volkswagen Passat TDIs and I loved them both, but the TDI buyback deal was too good to pass up. I'm retired. live alone, and put few miles on my vehicles. In addition to the Passat I had a Dogde Ram to tow my boats. Two vehicles, two Insurance payments and very poor mpg on the truck and I was selling my Passat back to VW. So I took the opportunity to replace both vehicles with one, a used Honda Pilot, nearly as appointed as the Passat and powerful enough to tow my boats. Between the painless negotiation and assistance of Andrew Bargielski, my salesman and professional. personable, and pleasant interaction with Nicole DiTullio with all the paperwork it was the easiest vehicle purchase I have ever experienced. And just so you know I can be a rather grumpy fellow, so a glowing recommendation is something I do not hand out willy nilly. And that's the truth. More