New Motors

Great Experience This was my first purchase at New Motors but had dealt with the service department in the past was always impressed with the service and especially ho This was my first purchase at New Motors but had dealt with the service department in the past was always impressed with the service and especially how they handled any issues that I had. Started out with an internet chat session with Keisha Hines to answer a few questions prior to making decision to visit the dealership. Keisha was friendly and responsive and was there to great me on my arrival and hand me off to Steve Quinn to follow up on specific questions around a deal. Steve was very knowledgable, professional and personable and quickly responded to my questions and needs. Was able to read me pretty quickly and this allowed us to spend time and focus where needed and not waste a lot of time dragging me through some preconceived script making the process very personal to my needs and not wasting either of our time. One we had a deal I worked with Allen Yingling on the financing. Allen was very thorough and financing was a breeze. Afterwards, I had a follow up question on financing that I had forgotten to ask and Allen got back to me very quickly. Finally after purchasing had a session with Nicholas Dylewski to walk me through the technology. Nickolas was very thorough and tailored the session to my needs. Overall, I have been very satisfied with the New Motors Experience. Thanks to the whole team for working to make the experience great! More

Excellence This is the second car which I have bought and will have serviced at New Motors. I have found all of the folks who work here to be courteous, helpful This is the second car which I have bought and will have serviced at New Motors. I have found all of the folks who work here to be courteous, helpful and honest. Andrew answered all of my questions and emails. I would not hesitate to work with him again. In addition, Allen Yingling explained all of the financing and warranty options clearly and made decisions easy. More

Great customer service! Great enviroment and great customer service!! The guys in the parts department are really experienced and customer friendly!! They have added years to Great enviroment and great customer service!! The guys in the parts department are really experienced and customer friendly!! They have added years to my life by getting me the right parts the next day.Thanks Guys!! More

Delivery of my vehicle My salesman John Gwin was excellent and so was the finance manager. I was in and out quickly and on the road back to Cleveland. My salesman John Gwin was excellent and so was the finance manager. I was in and out quickly and on the road back to Cleveland. More

My first new car and the process was a breeze! Steve was great! This was my new first new car at the age of 23 and he made it a breeze. The first time we sat down he knew what I wanted and he deliv Steve was great! This was my new first new car at the age of 23 and he made it a breeze. The first time we sat down he knew what I wanted and he delivered no questions asked. When it came time to do financing I had no further questions as they were all laid out and answered up front. Thanks for making the purchase of my 2017 WRX premium a delight Steve! More

Concierge Service! Thanks to Steve Quinn for connecting me into news about another customers' car that would be coming into the dealership for inventory, yet the car wa Thanks to Steve Quinn for connecting me into news about another customers' car that would be coming into the dealership for inventory, yet the car was as he initially described. I've been in my pre-owned X5 for two weeks and am loving it! Lucky me to have met Steve and had the experience in having such a pro navigate the process and make the whole car deal easy. More

Great experience I was very impressed by the service that I received when shopping for my new Subaru, Steve Kolenda was very kind and helpful to me. He answered any an I was very impressed by the service that I received when shopping for my new Subaru, Steve Kolenda was very kind and helpful to me. He answered any and all questions that I had and if he did not know for sure he found out. I knew the answer before I left the dealership. I would highly recommend New Motors for purchasing a new vehicle. Every one I met was very helpful. More

Helped me out last minute AND gave me a fair price! I needed a new vehicle right away and the Subaru dealerships in Pittsburgh did not have what I wanted and couldn't get the right car in quickly. I fou I needed a new vehicle right away and the Subaru dealerships in Pittsburgh did not have what I wanted and couldn't get the right car in quickly. I found the exact car I wanted on New's website and got a ride to Erie to look at it. The dealership knew I had no car and intended to leave driving one off their lot. Despite my desperate situation, they were more than fair on the price and really, really went above and beyond to make this happen quickly. This is the second car I bought from New Motors in the same type of situation. Dealing with them is a pleasure. More

Very comfortable and friendly dealership Although there were a few minor set backs; the sales employee did his best to get us everything we needed. Everyone was very friendly and it sets of a Although there were a few minor set backs; the sales employee did his best to get us everything we needed. Everyone was very friendly and it sets of a homey atmosphere for all of your needs. More

I had a very enjoyable, hassle free experience. Steve Quinn is first class. He is the reason I rate my experience five star. He simplified the process. Steve was very efficient, knowledgeable and Steve Quinn is first class. He is the reason I rate my experience five star. He simplified the process. Steve was very efficient, knowledgeable and honest. He made the whole process enjoyable. ! More