![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
New Motors
Erie, PA
Filter Reviews by Keyword
By Type
1,790 Reviews of New Motors
Painless I had some anxiety about going in to lease a new car even though I knew what I wanted when I walked in. From the moment Stephen introduced himself, I I had some anxiety about going in to lease a new car even though I knew what I wanted when I walked in. From the moment Stephen introduced himself, I instantly felt a lot better. He made me feel welcome and comfortable throughout the entire process. He found me exactly what I was looking for without any fuss, and was very knowledgeable. So glad I went to New. More
enjoying the wrx Steve made the process quick and painless. It was one of the easiest auto transaction ever. We'll always own a subaru. They're the best in winter. Steve made the process quick and painless. It was one of the easiest auto transaction ever. We'll always own a subaru. They're the best in winter. More
Quick and painless. Since I knew what I wanted the salesman was helpful, polite, and went the extra mile by making sure the vehicle had a working battery. Since I knew what I wanted the salesman was helpful, polite, and went the extra mile by making sure the vehicle had a working battery. More
Great experience, highly recommend New Motors! Extremely happy with purchase of my used BMW. Everyone was great, Steve the salesman and the finance department. It's my first BMW also, I am hooke Extremely happy with purchase of my used BMW. Everyone was great, Steve the salesman and the finance department. It's my first BMW also, I am hooked. I love it! More
nice dealer John is a kind dealer. He helped me a lot before and after purchasing. He introduced the detail of 328i in order to help me enjoy my car John is a kind dealer. He helped me a lot before and after purchasing. He introduced the detail of 328i in order to help me enjoy my car More
Amazing car I love my new Subaru. Have always wanted to own one. Stephen Kolenda Sales Consultant, helped make that happen. He is very knowledgeable and made the I love my new Subaru. Have always wanted to own one. Stephen Kolenda Sales Consultant, helped make that happen. He is very knowledgeable and made the experience effortless. He spent a lot of time explaining every detail of the car with me. I was not rushed to make any commitment, and now so pleased to own a Subaru. He is an asset to the New Motor Dealership. I also want to thank, Nicole DiTullio Business Manager for thoroughly explaining the sales contract and finding me an awesome interest rate. They have a great team at New Motors and I look forward to doing business at this dealership in the future. Sincerely, Bonnie Henry More
Subaru Forester Lease Overall excellent experience. Kyle was very knowledgeable about the Subaru Forester and was very helpful in answering all of my questions and explaini Overall excellent experience. Kyle was very knowledgeable about the Subaru Forester and was very helpful in answering all of my questions and explaining everything about the vehicle. This was the first time I leased a new car, and he helped make the whole experience much less stressful and overall very positive. More
Great organization to work with Started my experience with New Motors in pursuit of a used low mileage BMW 528 Xdrive. Worked with John Gwin. He was very respectful, did a great job Started my experience with New Motors in pursuit of a used low mileage BMW 528 Xdrive. Worked with John Gwin. He was very respectful, did a great job on his follow up and if he didn't have the answer to my questions he got the answer. Met briefly with the sales manager Gabe on a few questions I had regarding a BMW rebate and again the sales manager was very low key, very respectful and had the answers I needed. Even the finance person I worked with (Nicole) was excellent and respectful of my time knowing that I traveled a bit of a distance to this dealer. Dealership has a person (Nicholas) who's title is BMW Genius and you know what - he is. He's got all the answers to the electronic/vehicle intel of the car and gives you his cell number for any questions you might have night or day - and he picks up when you call. The only reason I gave the dealership a Four Star is because I haven't experienced their service department. But I'm thinking this rating will turn into a Five Star. Thank you John and the rest of the team. More
Buying experience All aspects of this dealership are excellent. They didn't waste my time.From sales to finance and service, all excellent. Any questions my wife or I All aspects of this dealership are excellent. They didn't waste my time.From sales to finance and service, all excellent. Any questions my wife or I had were answered and it was nice to have a bMW genius. More
Delighted once again It has never happened before, but this was the first time I returned to the same dealer for a car purchase. Even under circumstances that would make It has never happened before, but this was the first time I returned to the same dealer for a car purchase. Even under circumstances that would make some people avoid a return to that dealer. I was affected by the VW settlement. While I was deceived by VW, I had the best better car-buying experience with New Motors, and I never forgot that. I returned to New Motors, initially for their large inventory and price. But once again I was delighted with the customer service support, first thru their web contact, then again in person with Steve. My car was ready for the test drive, we worked together to delay the purchase to better align with the VW buyback. More