New Deal Pre-Owned Autos

They increase the sales price at doc signing I should have been looking for something going wrong, they are a used car dealer. The vehicle I purchased wasn't the problem, their service was. First I should have been looking for something going wrong, they are a used car dealer. The vehicle I purchased wasn't the problem, their service was. First I arranged to have someone bring my car to my home before I agreed to the purchase. When I arrived to go with them, I was told they couldn't deliver the vehicle because they were short handed. I live five minutes away. After argueing for 20 minutes about the five employees sitting around and no customers, I told them to call when they could deliver the car. Eventually they called and the vehicle was delivered. When I reviewed my paperwork at my bank, I realized they had increased the sales price by $800 at closing. I went back and the sales manager stated that the finance company was charging an up front charge besides the exorbitant interest rate. It was not on the truth in lending disclosure. So it appears that this is a way for them to add charges and blame it on the lenders. I would never trust this dealer!!!!! More

Buyer beware, they outright lie. They will say what ever they can to get your money. Shamefully dishonest people here folks, stay away Salesman Mario sold me a hardtop convertible with a broken hardtop with they can to get your money. Shamefully dishonest people here folks, stay away Salesman Mario sold me a hardtop convertible with a broken hardtop with the lie that warranty covers this and that all I had to do was wait 30 days to claim the warranty. I would never have purchased this had I not been assured REPEATEDLY that it would be fixed for free. Please go anywhere else but here. More

Purchased a car 5 days later its broken down on the street with no help from the dealership. The response was "the service department isn't open till Monday sorry there's nothing I can help you with t street with no help from the dealership. The response was "the service department isn't open till Monday sorry there's nothing I can help you with till then" its Friday and the car is dead. xxx? 15day warranty my xxx... more like "we will help you when we have time" no two truck nothing. More

Cannot honor contracts I bought a car from them and several days later received a phone call stating I needed to bring the vehicle back because there lender didn’t approve t I bought a car from them and several days later received a phone call stating I needed to bring the vehicle back because there lender didn’t approve the contract interest payment. They wanted to re-negotiate the contract terms and have me pay a larger down pavement (already put down $1000), or pay a higher monthly rate. Both of which were unacceptable. So I returned the car where they then attempted to have me pay for mileage used for not bringing it back immediately when I was called. Note: This was a non-conditional delivery contract agreement so I was not obligated to bring it back immediately. They only offered me a full reimbursement after I called them out on this. More

DO NOT BUY HERE THIS 👏 PLACE 👏 IS 👏A 👏 JOKE Remember the dad from the movie "Matilda"? The crooked car dealership guy? Yea, this place is like that, except more THIS 👏 PLACE 👏 IS 👏A 👏 JOKE Remember the dad from the movie "Matilda"? The crooked car dealership guy? Yea, this place is like that, except more deceptive with their fancy (and probably still crappy) show cars in the lounge. First off, their cars are overpriced but they claim they are priced for "what they are." Meaning they KNOW stuff is wrong with them and "price them accordingly", but in reality they are still overpriced and they aren't upfront about why the car was priced at a "decent rate". Second, they sold us ( a couple with 3 kids and one on the way-which they knew) a car that had been in an accident and put back together with ZIPTIES, plus something wrong with the airbag sensor, probably due to the accident, which we found out by taking it to our mechanic. It wasn't visible to us non-mechanics, but immediately visible to our mechanic, so the dealership either fixed it up like this themselves or had to know it was like this when they got it and inspected it. That or they have really clueless mechanics, but there's no way any decent mechanic would have missed that. When we requested they look into the airbag problem because they shouldn't be selling cars with safety concerns as such, they told us it wasn't included in the warranty and if we get into an accident and it doesn't deploy we can sue Nissan. So basically, the safety of our family isn't their problem or concern, and they have no issues selling clearly unsafe cars to individuals or families. Third, when we bought the car, they wouldn't negotiate on the price because they "put at least $1,000 into the mechanics of the car"...but after our mechanic looked at it and told us everything that was faulty and we called them asking if they worked on the car, they said "No, we only put oil and fluids in"...hmmm ok so their story has suddenly changed. Also, when we test drove the car, we noticed the tire sensor light was on, but was assured by the salesman the tires just needed air and that it would be done before we bought it. When we picked it up the next day, the light was still on and when we mentioned it, we were told air was already put in and we just "have to drive at least 30 miles" for the light to go off. Now, we aren't mechanics, and it sounded fishy, but we trusted them to be honest. Nope. Turns out the sensor for one of the tires needs to be repaired completely- again, probably due to the accident. Overall, they appear on the outside to be a decent, well priced, used car dealership that would appeal to people in need of a car and on a budget. In reality, they sell overpriced junk cars that they refuse to fix and then lie about the cars condition. They provided a "CarFax" but luckily for them the most recent accident/fix up was omitted so they were able to get away with selling a car put together by zipties that they probably did themselves. DO NOT BUY HERE - their prices aren't that great, they have no morals, and their cars are run down - you can spend the same amount of money at a more reputable dealership and get a better quality vehicle and hopefully put money into the pocket of a salesman / owner that actually cares about safety and doing the right thing. More

Bought a car Cameron Short helped us with our purchase. Very helpful. Thank you all for the wonderful service. First car I test drove and I bought it a few hours l Cameron Short helped us with our purchase. Very helpful. Thank you all for the wonderful service. First car I test drove and I bought it a few hours later! More

Most expensive mistake I've made Be sure you have your car inspected by a good mechanic before you buy from here. Bought a 2008 Mazda CX-7 and got a 3 month extended warranty. Ended Be sure you have your car inspected by a good mechanic before you buy from here. Bought a 2008 Mazda CX-7 and got a 3 month extended warranty. Ended up spending over 2K fixing what the warranty didn't cover, and I opted for the more expensive coverage. I also wouldn't trust a dealership that doesn't give at least the lowest 3 month warranty for free. More

Bad People "Financing available for any Credit Types" from your website. Put in credit app on vehicle they claim to have, My credit is average 628 score , Now "Financing available for any Credit Types" from your website. Put in credit app on vehicle they claim to have, My credit is average 628 score , Now they refuse to respond in any manner after I gave them all my information . I don't know what their malfunction is. Also as far as their A+ rating with the BBB " New Deal Pre Owned Autos BBB's information on this company is being updated, and no report is available at this time." so you should recheck that .I thought all the reviews on here were malcontent people . But I now assume they are real people xxxxx by this dishonest bunch of xxxxx This review wouldn't even be here if you just responded, denied or approved, treat people with respect More

Purchase of vechile Worked with Steve he was very polite and helpful We are very happy with our purchase We were able to take Fait for a test drive, Would recommend New Worked with Steve he was very polite and helpful We are very happy with our purchase We were able to take Fait for a test drive, Would recommend New Deals auto to family and friends. More

Backed up the sale Mike came through for me and my son. The 2002 Isuzu which we purchased actually broke down before my son could get onto the freeway after picking up Mike came through for me and my son. The 2002 Isuzu which we purchased actually broke down before my son could get onto the freeway after picking up the car. Mike brought it back, diagnosed the problem, and replaced the transmission with a rebuilt. Legally, he may not have had to do a thing, but he did the right thing, at no additional cost to us. This is hard-to-match honesty and service. More