New Deal Pre-Owned Autos

Just purchased my new used car from New Deal and the process was painless. I feel like I got a great deal. $5,000.00 for my new Accord. This is the place to come! Only complaint is they are busy but it process was painless. I feel like I got a great deal. $5,000.00 for my new Accord. This is the place to come! Only complaint is they are busy but it is understandable... More

I bought a used car from this dealership, and it broke down 10 minutes after I drove it off the lot. That was 16 days ago. They have not been able to repair it and they won't refund my money. They promise down 10 minutes after I drove it off the lot. That was 16 days ago. They have not been able to repair it and they won't refund my money. They promised me a loaner car but reneged on that promise. They told me that they have an indefinite time to repair the car and that it could take months. That is not true. Under Arizona law, the owe me a refund after two failed repair attempts. They have already tried twice, and I found out from the repair shop that they tried to repair the same problem several times before I bought the car. Do not use this dealership. They will cheat you. I will probably have to hire a lawyer to get my money back. More

About a month ago my daughter bought a car from New Deal Preowned auto's and within the first few days the check engine light came on, now this was still with in the first 15 days, so they are responsible t Preowned auto's and within the first few days the check engine light came on, now this was still with in the first 15 days, so they are responsible to look into and resolve the issue, we took this car to them 3 times with the understanding they were going to make good on their word and fix it. We got it back the first time, still the light would come on, same issue the second time, and then the 3rd time, they called her and told her the issue was corrected. We again picked it up and my daughter noticed that the panel just under the Streeting wheel area was loose and hanging down, so we were curious to see if they had corrected the issue, so we check the reading to see if the check engine light issue had been fixed, and it had not, we looked under the panel to see what had been done or if anything seemed out of place and they had disconnected the check engine light completely. They never fixed the problem. The service manager Jerry told my daughter that he had driven it 50+ miles just to make sure the issue was fixed and that the lighter wouldn't come back on, they told her it was fixed, (So of course Jerry lied) They are snakes in the grass, Arizona seriously needs a lemon law, they shouldn't be allowed to get away with this. Something needs to be done. Things like this shouldn't ever happen. And calling them won't make them take responsibility. They will just argue with us like they did in the beginning, it took my boyfriend going down there with me to just so they would speak to us with respect. The service manager Jerry needs to be fired, he lies and is deceitful. This is unacceptable and we will be contacting a lawyer for more advise on what our legal stans is on these issues. HOW DARE YOU TAKE ADVANTAGE OF A YOUNG PERSON, JUST STARTING OUT IN LIFE AS AN ADULT. YOU SHOULD BE ASHAMED OF YOURSELVES, I AM TRYING TO UNDERSTAND HOW YOU COULD SLEEP AT NIGHT DOING WHAT YOU DO, KNOWING YOU HAVE DONE THIS TO SOMEONE. Thank God above she got the extended warranty so it can get fixed the right way, the safe way. But that isn't going to let you guys off the hook, we are still going to be seeking our legal rights. More

I never heard from this dealership. Maybe they sold the car, but they never contacted me. Maybe they sold the car, but they never contacted me. More

I don’t know because I didn’t have anyone contact me ! Why should I!! No one cared enough to respond to me Why should I!! No one cared enough to respond to me More

I made a purchase from 2000 miles away. They were very helpful and informative from when i called until the deal was done. They were very helpful and informative from when i called until the deal was done. More

I reached out to check availability of the vehicle and I never heard back from them. Not one member of the sales team bothered to contact me, so I will be buying a vehicle from this dealership. never heard back from them. Not one member of the sales team bothered to contact me, so I will be buying a vehicle from this dealership. More

Hard to rate, since I never heard from them after visit, or from online inquiry. or from online inquiry. More

Well, We arrived and the car battery needed to be charged, the salesman informed me the power steering was out, why is the car on the lot if it is not working properly, at least drivable? No one call charged, the salesman informed me the power steering was out, why is the car on the lot if it is not working properly, at least drivable? No one called me when I put in the inquiry, no one was there when we arrived, we were there at 9:00 am. The lot attendant was racing around in a truck in a parking lot skidding the wheels. More

Finance Car/ Oct 8, drove it to Work for Three cut off on bus now bus now More